Windows Media Player encountered a problem while creating or saving the playlist.

Anonymous
2010-02-19T16:23:52+00:00

Since last week I cannot create a playlist in WMP 12 on windows 7.  Also cannot rip cd's. MS has no information regarding this problem. Worked o.k. before last week when updates were installed.  Has there been a way found to remove WMP 12 and revert to WMP 11?  Or should I abandon Windows 7 and return to VISTA?  I have done what I know to do so far, including restoring computer to an earlier date.  Still does not work right.

Microsoft... Please fix WMP 12.

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2010-02-25T19:41:05+00:00

Hi Trakai,

I would recommend you to run the Windows Media Player settings troubleshooter and check.

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Settings-troubleshooter

If the issue exists uninstall and re-install the Windows Media Player. Here is how.

Uninstalling and Reinstalling the Windows Media Player:

Step 1.

Uninstalling the Windows Media Player:

  1. Go to Start and in the search type "Turn Windows features On or Off".
  2. Click on "Turn Windows features On or Off".
  3. Browse to the Media Features and uncheck the mark in front of Windows Media Player.
  4. Restart the computer

Step 2.

Reinstalling the Windows Media Player:

  1. Go to Start and in the search type "Turn Windows features On or Off".
  2. Click on "Turn Windows features On or Off".
  3. Browse to the Media Features and place a check mark in front of Windows Media Player.
  4. Restart the Computer.

For more inofrmation refer to the article below:

http://windows.microsoft.com/en-US/windows7/Turn-Windows-features-on-or-off

Hope it helps.

Thanks and Regards:

Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2010-04-29T13:26:02+00:00

    Fixed the ____ Issue!! believe it or not it was this easy!! (only if you have this folder). When you create your default folder which you use as you media library eg, Music or public music (where all your songs are located) you should see a folder called "My Playlist" where your playlists are created. If you also see a folder called "playlists" in the music folder DELETE IT!!! seems to conflict with "my playlists" and wat ya know you can create a playlist!! check your facts microsoft instead of telling people to reinstalling!! hope this helps!!

    this does work! but i found an issue that when i create a new playlist is saves it under a created new folder called "playlists" (the one we deleted). and when you close WMP and reopen you'll notice your created playlist is gone (but still in the folder "playlists".... not "my playlists") i can't figure the issue up yet but lets hope soon.. seems so simple tho lol!

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  3. Anonymous
    2010-10-20T20:08:01+00:00

    I agree.... I wish Microsoft would let me select which WMP I want to use.  I still can't save my playlist.

    Limelad    *** Email address is removed for privacy ***

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  4. Anonymous
    2010-10-21T15:17:52+00:00

    Limelad, what exactly happens when you try to save a playlist?

    I suggest that you try resetting the media library. First note that resetting the library will make you lose all current play counts, and possibly ratings too. Then, follow these steps:

    • Reboot the PC.
    • Go to Start, type  services.msc in the Search field, and press Enter. In Services, find the Windows Media Player Network Sharing Service . If its status is Started , double-click the service and click  Stop .
    • Go to Start, type  %LOCALAPPDATA%\Microsoft in the Search field, and press Enter. This folder will open up in Windows Explorer.
    • In this folder, rename the  Media Player folder to something like Media Player old . If you can't see the folder, then it's probably hidden. Set Explorer to show hidden files and folders, and to show protected system files.
    • Start WMP, your library will have been reset and will be rebuilt. Check if the issue still occurs.

    Tim De Baets

    http://www.bm-productions.tk

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