Windows Media Player encountered a problem while creating or saving the playlist.

Anonymous
2010-02-19T16:23:52+00:00

Since last week I cannot create a playlist in WMP 12 on windows 7.  Also cannot rip cd's. MS has no information regarding this problem. Worked o.k. before last week when updates were installed.  Has there been a way found to remove WMP 12 and revert to WMP 11?  Or should I abandon Windows 7 and return to VISTA?  I have done what I know to do so far, including restoring computer to an earlier date.  Still does not work right.

Microsoft... Please fix WMP 12.

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2010-02-25T19:41:05+00:00

Hi Trakai,

I would recommend you to run the Windows Media Player settings troubleshooter and check.

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Settings-troubleshooter

If the issue exists uninstall and re-install the Windows Media Player. Here is how.

Uninstalling and Reinstalling the Windows Media Player:

Step 1.

Uninstalling the Windows Media Player:

  1. Go to Start and in the search type "Turn Windows features On or Off".
  2. Click on "Turn Windows features On or Off".
  3. Browse to the Media Features and uncheck the mark in front of Windows Media Player.
  4. Restart the computer

Step 2.

Reinstalling the Windows Media Player:

  1. Go to Start and in the search type "Turn Windows features On or Off".
  2. Click on "Turn Windows features On or Off".
  3. Browse to the Media Features and place a check mark in front of Windows Media Player.
  4. Restart the Computer.

For more inofrmation refer to the article below:

http://windows.microsoft.com/en-US/windows7/Turn-Windows-features-on-or-off

Hope it helps.

Thanks and Regards:

Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

Was this answer helpful?

10+ people found this answer helpful.
0 comments

62 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2012-06-10T01:27:24+00:00

    Thanks airwater, this pointed me in the right direction.

    The SOLUTION I found was simply to open windows explorer, and under Libraries right click on your 'Music' library > Properties > and ensure 'Set save location' is applied to whichever folder you'd like to save playlists to, rip music to, etc in WMP.

    Then when I opened up WMP again and went to Organize > Options > Rip Music - my default save location is now listed as the rip folder. I could now also create playlists. Voila!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2012-02-29T04:18:09+00:00

    the database may have gotten corupted. I had MANY problems; duplicate songs that wouldn't delete, couldn't find songs that I knew were there, the list goes on. Someone on this site suggested this and it worked - good luck

    Try this -

    This problem also occurs because the Windows Media Player library database has become corrupted.

    To resolve this problem, clear the Windows Media Player database. To do this, follow these steps:

       1. Exit Windows Media Player.

       2. Click Start, click Run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click OK.

       3. Select all the files in the folder, and then click Delete on the File menu.

           Note: You do not have to delete the folders that are in this folder.

       4. Restart Windows Media Player.

    Note: Windows Media Player automatically rebuilds the database.

    If this does not resolve the problem, clear the Windows Media Player database cache files. To do this, follow these steps:

       1. Exit Windows Media Player.

       2. Click Start, click Run, type %LOCALAPPDATA%\Microsoft, and then click OK.

       3. Select the Media Player folder, and then click Delete on the File menu.

       4. Restart Windows Media Player. 

     

    This worked for me!  You have to reboot and make sure Windows media Network services is not running.  Stop the service before doing this task for it will not work because you can not delete all files and folders specified in the above notes.  Then you can do BOTH the deletes explained above.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2011-12-31T01:08:47+00:00

    Ravendarksky,

    you are an expert...your suggestion worked for me...its the only suggestion that provided a positive outcome...very good work...exceptional...top of the class!

    Mike

    Was this answer helpful?

    0 comments
  4. Anonymous
    2011-12-30T12:50:32+00:00

    I just fixed this problem.

    1. Go to Organise > Manage Libraries > Whatever Library you are having problems with
    2. Right click on your Library location where play lists are saved and click SET AS DEFAULT SAVE LOCATION.

    The key is to have your default save location set to the Library location where your play lists reside. I'm not sure why this should matter... Poor programming.

    Was this answer helpful?

    0 comments