Windows Media Player encountered a problem while creating or saving the playlist.

Anonymous

Since last week I cannot create a playlist in WMP 12 on windows 7. Also cannot rip cd's. MS has no information regarding this problem. Worked o.k. before last week when updates were installed. Has there been a way found to remove WMP 12 and revert to WMP 11? Or should I abandon Windows 7 and return to VISTA? I have done what I know to do so far, including restoring computer to an earlier date. Still does not work right.

Microsoft... Please fix WMP 12.

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Anonymous

Hi Trakai,

I would recommend you to run the Windows Media Player settings troubleshooter and check.

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Settings-troubleshooter

If the issue exists uninstall and re-install the Windows Media Player. Here is how.

Uninstalling and Reinstalling the Windows Media Player:

Step 1.

Uninstalling the Windows Media Player:

Go to Start and in the search type "Turn Windows features On or Off".
Click on "Turn Windows features On or Off".
Browse to the Media Features and uncheck the mark in front of Windows Media Player.
Restart the computer

Step 2.

Reinstalling the Windows Media Player:

Go to Start and in the search type "Turn Windows features On or Off".
Click on "Turn Windows features On or Off".
Browse to the Media Features and place a check mark in front of Windows Media Player.
Restart the Computer.

For more inofrmation refer to the article below:

http://windows.microsoft.com/en-US/windows7/Turn-Windows-features-on-or-off

Hope it helps.

Thanks and Regards:

Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

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62 additional answers

Anonymous

2010-02-24T23:38:04+00:00

Thank you for the reply. Tried your suggestions, even deleting the media player folder, and still have the same problem.

Thanks again..
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Anonymous

2010-02-20T04:56:59+00:00

the database may have gotten corupted. I had MANY problems; duplicate songs that wouldn't delete, couldn't find songs that I knew were there, the list goes on. Someone on this site suggested this and it worked - good luck

Try this -

This problem also occurs because the Windows Media Player library database has become corrupted.

To resolve this problem, clear the Windows Media Player database. To do this, follow these steps:

   1. Exit Windows Media Player.

   2. Click Start, click Run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click OK.

   3. Select all the files in the folder, and then click Delete on the File menu.

       Note: You do not have to delete the folders that are in this folder.

   4. Restart Windows Media Player.

Note: Windows Media Player automatically rebuilds the database.

If this does not resolve the problem, clear the Windows Media Player database cache files. To do this, follow these steps:

   1. Exit Windows Media Player.

   2. Click Start, click Run, type %LOCALAPPDATA%\Microsoft, and then click OK.

   3. Select the Media Player folder, and then click Delete on the File menu.

   4. Restart Windows Media Player.
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