Windows Media Player encountered a problem while creating or saving the playlist.

Anonymous
2010-02-19T16:23:52+00:00

Since last week I cannot create a playlist in WMP 12 on windows 7.  Also cannot rip cd's. MS has no information regarding this problem. Worked o.k. before last week when updates were installed.  Has there been a way found to remove WMP 12 and revert to WMP 11?  Or should I abandon Windows 7 and return to VISTA?  I have done what I know to do so far, including restoring computer to an earlier date.  Still does not work right.

Microsoft... Please fix WMP 12.

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2010-02-25T19:41:05+00:00

Hi Trakai,

I would recommend you to run the Windows Media Player settings troubleshooter and check.

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Settings-troubleshooter

If the issue exists uninstall and re-install the Windows Media Player. Here is how.

Uninstalling and Reinstalling the Windows Media Player:

Step 1.

Uninstalling the Windows Media Player:

  1. Go to Start and in the search type "Turn Windows features On or Off".
  2. Click on "Turn Windows features On or Off".
  3. Browse to the Media Features and uncheck the mark in front of Windows Media Player.
  4. Restart the computer

Step 2.

Reinstalling the Windows Media Player:

  1. Go to Start and in the search type "Turn Windows features On or Off".
  2. Click on "Turn Windows features On or Off".
  3. Browse to the Media Features and place a check mark in front of Windows Media Player.
  4. Restart the Computer.

For more inofrmation refer to the article below:

http://windows.microsoft.com/en-US/windows7/Turn-Windows-features-on-or-off

Hope it helps.

Thanks and Regards:

Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2010-12-11T10:16:31+00:00

    Hi,

    I had the exact same problem earlier.

    The reason (for me) that this problem occured, is that I did not have a default folder assigned as 'Default save location' in the libraries.

    When I click Organize, and then Manage libraries, and then Music. There was no folder listed.

    Once I assigned a folder the creating of a playlist worked as it should.

    Hope I contribute with this little piece of information.

    It works the same for me <3

    Thank you so much

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  2. Anonymous
    2010-11-30T01:23:58+00:00

    Falky2010, your solution worked, thank you!  No thanks to Microsoft, they can't even incorporate the correct answer into their online "help" section, which is close to useless, let alone fix the ridiculous problem that causes this in the first place.

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  3. Anonymous
    2010-11-21T20:37:26+00:00

    Thanks.  Went in and looked and discovered that my default location was somewhere unattached to my computer!  So, all is well and happy here in Caslam land and I can finally put my Christmas music in one location.  Happy holidays. . .

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  4. Anonymous
    2010-11-21T20:28:02+00:00

    Have the same issue as Trakai above.  Have tried all of the above solutions to no avail.  Help!!

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