Windows 7 Media player will not play back BluRay disc's

Anonymous
2009-10-25T16:16:04+00:00

I just installed Windows 7 premium home,full retail 64 bit version. I was surprised to find media player does not support BluRay playback. I read the previous post in this forum and see, as far back as May, that Microsoft was aware of the codec issues with BluRay playback on Win. 7

What is Microsoft doing to solve this glaring issue. BluRay has been around for a long time and I'm sure thousands of Windows 7 customers are going to be in the same boat as me. There are NO codec available through a Google search ( 64 bit) and I would be very reluctant to use one off the internet anyway (Virus issues)

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-10-28T13:18:41+00:00

Hi Patrick,

As we know that Blu-Ray is a patented technology so it requires appropriate codecs to be purchased and hence we cannot include it in our Operating System.

To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Check the below link:

http://windows.microsoft.com/en-US/windows7/MPEG-and-DVD-video-frequently-asked-questions

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  2. Anonymous
    2013-05-03T04:02:05+00:00

    Hi, guys, have you solved your problem? 

    Yes, just like the Support Engineer says, in order to play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

    So Blu-ray Player Software for PC, such as CyberLink PowerDVD could do a favor to you. But the price is too high and you may find it is complex. There are many blu-ray player software in the market and you should pick the best one you need.  If you have problem to pick one, just choose one from this article:   Top 5 Best Blu-ray Player Software for PC in 2013

    The article show you the 5 latest Best Blu-ray Player Software for PC in 2013, so I am sure that this could a favor to you. Hope this can help you.

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  3. Anonymous
    2013-05-30T21:47:55+00:00

    absolute rubbish. I can buy a £50 blu ray player that will happily play my blu rays and DVDs - why is your OS or your managers so retarded that Windows 7 which also costs quite a lot, cannot ?

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  4. Anonymous
    2013-06-25T07:21:30+00:00

    I find it incredible that a company the size and wealth of Microsoft doesn't put out a fix for this problem since I own a brand new computer, with Windows 7 64 bit, with Blue Ray, and CAN'T use it because you people didn't make the software for it to work?????? I find that unacceptable and a good reason to switch to Apple Products. Incredible, just screw the customer, huh? Some business model you guys follow.

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