Windows 7 Media player will not play back BluRay disc's

Anonymous
2009-10-25T16:16:04+00:00

I just installed Windows 7 premium home,full retail 64 bit version. I was surprised to find media player does not support BluRay playback. I read the previous post in this forum and see, as far back as May, that Microsoft was aware of the codec issues with BluRay playback on Win. 7

What is Microsoft doing to solve this glaring issue. BluRay has been around for a long time and I'm sure thousands of Windows 7 customers are going to be in the same boat as me. There are NO codec available through a Google search ( 64 bit) and I would be very reluctant to use one off the internet anyway (Virus issues)

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-10-28T13:18:41+00:00

Hi Patrick,

As we know that Blu-Ray is a patented technology so it requires appropriate codecs to be purchased and hence we cannot include it in our Operating System.

To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Check the below link:

http://windows.microsoft.com/en-US/windows7/MPEG-and-DVD-video-frequently-asked-questions

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2010-07-14T17:31:36+00:00

    Well, Cyberlink has done an awful lot to try and get me going. My hats off to them, and Amit in particular who has been outstanding in trying to assist me.

    I never could get PowerDVD8, the player part, to install.

    I did get the demo, version 10 to install, as well as PowerDVD9 to install.

    Now it plays the Blu Ray movies.

    However, now it stutters during playback ( both version 10 and 9 ).

    So, I am on a new mission, yet relevant, to get the stuttering to stop.

    Cyberlink states, either the version of their software either needs updating or the graphics driver needs updating or to be a newer version.

    At least it records, I guess.

    And, being a blu ray burner, I use it even for regular burning as it should be most accurate for lossless audio recording, yada, yada.

    As far as playback, I may venture into overclocking or graphics replacement if that is at all possible, ( not sure ) I have a ATI Radeon HD 3200, so maybe not much I can do there.

    You know, I did think about putting a 15" emblem on the front of my car just to be a smart _ _ _, but have not. That poster only got so much, becaause that poster may not have read everything or not get it, I guess.

    Anyway, if your graphics card is a mac daddy version or is upgradable to one, playback is feasible with POWERDVD9 and 10.

    If I could only lower the quality somehow, or upgrade my graphics somehow, I should play fine.

    But, I think I am whipped now, and will just break down and get a PS3, and use that.

    After, of course, Madden 11 comes out.

    If that don't work, a hammer will.

    Anyway, thanks for help fellow posters, and thanks for nothing MS as usual, it is bad when an individual not making any money from MS, helps those with MS issues, and not yourselves.

    Shame on you MS.

    But, anyway, I hope this helps someone, so they don't have to go through all I have, and in the many months it took.

    My advice ?

    Try the demo powerdvd 10, if it works, great.

    If it stutters, check your graphics driver as having the most up to date version.

    If it does and still stutters, then see if it is upgradeable ( graphics card ) ( buy and plug in a new one ) or not.

    If it is not upgradeable, an external player of some form, and use for burn only or play of normal discs ( my case scenario, as I believe my motherboard impregnated graphics is not upgradeable ).

    Happy surfing all y'all / you'se guys / yooz guyz

    and thanks again.

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  2. Anonymous
    2010-07-15T23:12:11+00:00

    I AGREE WITH YOU ALL THE WAY, I JUST REALIZED NOW WHEN TRYING TO PLAY A BLU-RAY DISC ON MY LAPTOP I BOUGHT IT BACK 8 MONTHS AGO AND THAT IT COMES WITH A BLU-RAY DVD DRIVER THAT THE WINDOWS MEDIA PLAYER WON'T PLAY MY BD DVD'S THAT IS SOOOO RIDICULOUS I THOUGH I HAD TESTED WMP BEFORE TO PLAY MY BD DVD'S JUST TO REALIZE I WAS TESTING WITH REGULAR DVD'S AND WHEN I TRYED NOW A BD DVD IT WON'T WORK OR PLAY IT AT ALL THAT IS A BIG MINUSSS SCORE TO MICROSOFT NOT TO BUILD THE WHOLE WINDOWS 7 AND WMP WITH THE ABILITY TO PLAY BD DVD'S BEING THAT THE TECHNOLOGY IS OUT THERE FOR A LITTLE WHILE AND SUPPOSSEDLY THAT'S WHAT THEY SAY WINDOWS 7 CAME OUT TO BE, THE MOST EFFECIENT OS, WHICH I CAN SEE NOW IT IS A TOTALL NOOOO SENSEEE, YEAH AND HER EXCUSES DON'T MAKE UP TO THE CUSTOMERS EXPECTATIONS, SPECIALLY WHEN MICROSOFT CAN EASILY AFFORD TO PAY FOR ROYALTIES AND SO ON..., AND HAVE HAD IT INCLUDED THEIR NEW WINDOWS 7, IT SUCKSSSS AND IT IS EVEN FOR ME A BIT MESLEADING TO THE CUSTOMERS . WELL I'M JUST ABOUT TO FIND OU IN MY RESEARCH THAT WINDOWS 7 IS LIKE A HOAXX, MEANING I'VE BEEN RESEARCHIND AND I AM ALMOST SURE THAT WINDOWS 7 CAME WITH A LOTTTTT OF FLAWSSSSSSS ON IT, I'VE EXPERIENCING SOME PROBLEMS WITH MY PC AND CHECKED ON RETAIL STORES THAT MOST PC FOR SALE SEEMS TO HAVE THE SAME SYSTEM ERROR, AS I'M FACING RIGHT NOW SO I'M GETTING TO THE CONCLUSION THAT WINDOWS 7 IS THE CAUSE TO THE SAME ERROS MESSAGE IN ALL OR ALMOST ALL PC'S MANUFACTORED SINCE WINDOWS 7 CAME OUT, STILL RESEARCH ON THAT, I DON'T BELIEVE IN COINCIDENCE BUT, AM ALMOST SURE WINDOWS 7 IS A HOAXX FULL OF FLAWS BUIT TO GIVE US PROBLEMS AND MANY OF THEM INREVERSABLE!!!

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  3. Anonymous
    2010-07-16T07:40:05+00:00

    To everyone that is moaning about bluray it is only a stopgap. I have not seen a PC BD ROM that does not come with the playback SW. Bluray uses MPEG4 and for this there are many, many, many patents by all the greedy players. To add it into a product one must pay royalties to mpeg4LA. Check out their site and look at huge labyrinth of items that are covered. Now of course the cost will be per windows 7 license and this will be added into all packages whether one uses bluray or not. I use the coreavc H264 codec and it works great. The cost was $5.00.

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  4. Anonymous
    2010-07-16T15:46:37+00:00

    Most H.264 codecs are free, so you paid $5 too much. It's also part of Windows 7 for free, unless you use an emasculated version such as Starter edition.

    We are not talking about HD codecs only, but about a feature that allows us to read blu-ray discs, from the Java menus to the extras, audio/subtitle tracks, regions, DRM, etc.

    Nor are we asking to include the blu-ray license into all packages whether one uses blu-ray or not, just into the Ultimate package for those who want to use blu-ray.

    If Microsoft does not start adding the blu-ray feature to WMP/WMC now for the PC and Windows enthusiasts, they will be totally behind the market with no solution to offer when the license's current mess is simplified, as it necessarily will, you're right to say it's a huge labyrinth. Blu-ray movies have been around for 4 years, HD DVD has been dropped for 2½ years, we are now seeing the first 3D blu-ray discs, it's really not just a trend anymore, it's a reality that Microsoft should not ignore.

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