Windows 7 Media player will not play back BluRay disc's

Anonymous
2009-10-25T16:16:04+00:00

I just installed Windows 7 premium home,full retail 64 bit version. I was surprised to find media player does not support BluRay playback. I read the previous post in this forum and see, as far back as May, that Microsoft was aware of the codec issues with BluRay playback on Win. 7

What is Microsoft doing to solve this glaring issue. BluRay has been around for a long time and I'm sure thousands of Windows 7 customers are going to be in the same boat as me. There are NO codec available through a Google search ( 64 bit) and I would be very reluctant to use one off the internet anyway (Virus issues)

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2009-10-28T13:18:41+00:00

Hi Patrick,

As we know that Blu-Ray is a patented technology so it requires appropriate codecs to be purchased and hence we cannot include it in our Operating System.

To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Check the below link:

http://windows.microsoft.com/en-US/windows7/MPEG-and-DVD-video-frequently-asked-questions

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Was this answer helpful?

40+ people found this answer helpful.
0 comments No comments

399 additional answers

Sort by: Newest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2010-07-26T14:33:33+00:00

    I'm also disappointed about lack of Blu-Ray support in Windows 7.

    What is the difference between paying MS $30 for a Blu-Ray lic or buy an aftermarket app for $30?


    James Wolf MS-MVP [Media Center]

    I would have nothing against third party players, if they didn't install their own drivers, services and codecs and mess up the system.

    Every company that makes a standalone BluRay player bought the rights to use the technology, as did every (legitimate) company that makes a BluRay movie playing software. The costs for these license is recovered by the company when they sell you the player/software. Microsoft could, of course, also by the rights to include native BluRay movie support, but they would then have to pass on the cost to you. In your case, this would probably be fine, but think about all the people that don't watch BluRay movies on their PCs... BluRay drives are still rare to find in computers, and even those who have BluRay hardware, don't always want to watch movies on their computer. Why should they pay $20 for Windows for a "feature" they never use? Unfortunately you are in the minority at present. As soon as that changes (meaning that a significant portion of Windows purchasers have the hardware ability and desire to play BluRay movies), you can bet support will come with Windows.

    The license is not "so cheap" and, in addition, why should millions of people pay for a bluray license they don't use? Because a bunch of spoiled brats feel that they should?

    Just seems funny that MS decides for licensing/economic reasons not to force someone to pay for something they may never use and people jump all over them, but when they include stuff that not everyone wants to use, the same people jump all over them for "bundling" stuff they don't want.

    Yep, the costs. That's why people have a choice, which edition of Windows 7 to buy. Of course, it's pointless to include blu-ray support in Home Basic, because people who buy Home Basic pay lower cost for base functionality. But people who buy Ultimate can afford additional cost for maximum feature set, so blu-ray support could be included in Ultimate Edition for sure.

    Was this answer helpful?

    0 comments No comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  4. Anonymous
    2010-07-26T13:39:27+00:00

    If you bought a new Sony computer with the BluRay drive built in and Sony did not include a BluRay player, then you need to call Sony and ask them why.

    If you bought a BluRay drive yourself and installed it, then it either should have included the application/codec or you bought an OEM one and you need to purchase the necessary software.

    BTW, no BluRay support native to Apple Macs either, so you would stll be out of luck.


    James Wolf MS-MVP [Media Center]

    Was this answer helpful?

    0 comments No comments