Windows 7 Media player will not play back BluRay disc's

Anonymous

I just installed Windows 7 premium home,full retail 64 bit version. I was surprised to find media player does not support BluRay playback. I read the previous post in this forum and see, as far back as May, that Microsoft was aware of the codec issues with BluRay playback on Win. 7

What is Microsoft doing to solve this glaring issue. BluRay has been around for a long time and I'm sure thousands of Windows 7 customers are going to be in the same boat as me. There are NO codec available through a Google search ( 64 bit) and I would be very reluctant to use one off the internet anyway (Virus issues)

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Anonymous

Hi Patrick,

As we know that Blu-Ray is a patented technology so it requires appropriate codecs to be purchased and hence we cannot include it in our Operating System.

To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Check the below link:

http://windows.microsoft.com/en-US/windows7/MPEG-and-DVD-video-frequently-asked-questions

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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399 additional answers

Anonymous

2010-09-20T07:17:22+00:00

Well, let's play some equations on why this happen:

Microsoft = HD-DVD

Sony = Blu-ray

Microsoft = Xbox360

Sony = PlayStation 3

Xbox360 vs PlayStation 3 = Microsoft vs Sony

Blu-ray vs HD-DVD = Microsoft vs Sony

Now, HD-DVD lost, means Microsoft lost.

Or, Blu-ray win, means Microsoft lost.

However, Xbox360 vs PlayStation 3, still fighting hard...

In conclusion, Sony is Microsoft biggest rival in gaming industry, so this is reasonable for Microsoft not to support Blu-ray playback!

Got it?
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Anonymous

2010-09-17T22:34:06+00:00

UR a jack-____. It's convenience and user experience. Look at the stock price of MSFT and then of AAPL and you'll understand someday when you are working for a different company. Now I have to go find and download software that I expected the NATIVE device to handle. Nice work.
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Anonymous

2010-09-17T12:43:36+00:00

Yet another really limp, pathetic, sniveling answer from MSFT non-support.

MS mantra: "It's not our problem. You're screwed. Thanks for choosing Microsoft."
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Anonymous

2010-09-12T18:33:00+00:00

Running Windows 7, 64-bit, and bought a Samsung internal BD-ROM drive (SH-B083) for my desktop for ~$120 at Frys. That drive included the Cyber Link BD Suite that has sufficed all of my BD needs. It would be nice to have a codec for WMP or Media Center to integrate with other features, but to watch movies in full 1080p, my current drive works fine. Hope that helps those of you who still haven't purchased a BD-ROM drive. If you already have one, the manufacturer of your BD-rom drive might have a solution for you. Highly recommend users to upgrade to W7, or at least Vista (I used to be a Vista hater myself, but came to peace with it after SP1).

i have the exact same issue win 7 64 bit have updated firmware on all devices same setup and hardware config will not play blueray

Power DVD 10 mark 2 says unsupported format

looked for k lite 64 bit codecs installed them dont know correct settings ?

still no playback samsung BD Drive 01 firmware update,

vid card update current nvidia drivers 64 bit

win dvd 10 mark 2 update build 1830

truely dissapointed

what will make it work ?
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