Windows 7 Media player will not play back BluRay disc's

Anonymous
2009-10-25T16:16:04+00:00

I just installed Windows 7 premium home,full retail 64 bit version. I was surprised to find media player does not support BluRay playback. I read the previous post in this forum and see, as far back as May, that Microsoft was aware of the codec issues with BluRay playback on Win. 7

What is Microsoft doing to solve this glaring issue. BluRay has been around for a long time and I'm sure thousands of Windows 7 customers are going to be in the same boat as me. There are NO codec available through a Google search ( 64 bit) and I would be very reluctant to use one off the internet anyway (Virus issues)

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2009-10-28T13:18:41+00:00

Hi Patrick,

As we know that Blu-Ray is a patented technology so it requires appropriate codecs to be purchased and hence we cannot include it in our Operating System.

To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Check the below link:

http://windows.microsoft.com/en-US/windows7/MPEG-and-DVD-video-frequently-asked-questions

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Was this answer helpful?

40+ people found this answer helpful.
0 comments No comments

399 additional answers

Sort by: Newest
  1. Anonymous
    2010-12-05T03:41:24+00:00

    they can certanly play blu-ray in their x-box or did they screw that up too

    Guess again...

    The case of the missing Xbox 360 Blu-ray player

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2010-12-04T12:58:28+00:00

    I too think Microsoft is being a little dishonest about the licensing issues with blu-ray... they can certanly play blu-ray in their x-box or did they screw that up too.. The following quote from your windoze 7 website describes 7 ultmate as follows. " It also now plays more popular audio and video formats—including 3GP, AAC, AVCHD, DivX, MOV, and Xvid." Now, call me stupid, but I would certainly call Blu-ray one of the "more popular video format, and certainly a format needed to "make your pc a complete home theater tool." And, the price difference for system 7 ultimate certainly should be able to absorb any reasonable licensing fees Microslop should have to pay to Sony.  Microsoft got me to drink the koolade again and I bought Windows 7 Ultimate thinking that they FINALLY got something right. And was disappointed again.  Yes, I will buy the 3rd party software to fix Microsofts screwups, not because I want to but because yet again, it seems that Microsoft can not get the complete job done correctly.  If Microsoft was an employee that kept dissappointing its employee this way, constantly only doing part of the job, they would soon find themselvles unemployed.  Your answer, Buy Microsoft and depend on Roxio, Divix or someone else to make it work.  Great Job Microslop.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2010-12-01T14:33:28+00:00

    and that isn't the problem! You don't have to buy ANYTHING! It is a driver issue with Windows 7. Until they update their drivers it will NEVER work!

    The hardware manufacturers are responsible for drivers, so "outraged consumer" needs to speak with them.


    James Wolf MS-MVP [Media Center]

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2010-12-01T14:31:14+00:00

    NOT COMPATIBLE DUDE! It's a Windows 7 problem, not the laptops!

    Since you don't quote any posts, it's next to impossible to follow your crazy rants, but I assume this is in reply to Rafikki's post above. If you calm down and read it, you would realize that it is working with Windows 7 and Cyberlink player.


    James Wolf MS-MVP [Media Center]

    Was this answer helpful?

    0 comments No comments