Windows 7 Media player will not play back BluRay disc's

Anonymous
2009-10-25T16:16:04+00:00

I just installed Windows 7 premium home,full retail 64 bit version. I was surprised to find media player does not support BluRay playback. I read the previous post in this forum and see, as far back as May, that Microsoft was aware of the codec issues with BluRay playback on Win. 7

What is Microsoft doing to solve this glaring issue. BluRay has been around for a long time and I'm sure thousands of Windows 7 customers are going to be in the same boat as me. There are NO codec available through a Google search ( 64 bit) and I would be very reluctant to use one off the internet anyway (Virus issues)

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-10-28T13:18:41+00:00

Hi Patrick,

As we know that Blu-Ray is a patented technology so it requires appropriate codecs to be purchased and hence we cannot include it in our Operating System.

To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Check the below link:

http://windows.microsoft.com/en-US/windows7/MPEG-and-DVD-video-frequently-asked-questions

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2010-12-28T07:34:26+00:00

    This is someone who probably hasnt even used a blu-ray disc or drive before.

    look around you, BLU-RAY and HD is EVERYWHERE, laptops are now being sold with blu-ray drives AS STANDARD, ready built PCs are being sold with BLU-RAY drives AS STANDARD, movies on TV are being advertised in DVD or BLU-RAY, PS3 owners the GAME DISCS ARE BLU-RAY FORMAT. theres cinema systems now with BLU-RAY drives, theres BLU-RAY recorders both for TVs and PCs. NERO and POWER2GO are just two of the biggest software developers who now have BLU-RAY movie playback and BLU-RAY movie making in there software. you work in a computer shop and you can work this out for yourself??! have you just started the job or what or in training, id say stick to the books for now.

    microsoft are the easiest to hack because they make it so easy. they cant figure out how its done but a five year old can do it. sony, yes i agree there corrupt, this is because they cant make the market values anymore as no one is buying there junk. plus to the fact there WAY over priced. and sony software is VERY easy to hack aswel. if you have the know how then it wouldnt be a problem to do. unlike people who think they know it all. then get stumped, and because they dont like whats said about them or because there comfronted and cant handle it knowing others are reading this, they will usualy leave a sarky reply - wait and see.

    things that were meant to be unhackable, windows vista, windows 7, blu-ray, ps3, psp 3000 and ALOT more have ALL been hacked, why? because they can be. simple. NOTHING is "unhackable" no matter how much security they put on it. every system and coded security has its weakness.

    bottom line, BLU-RAY is overtaking DVD by the day. not you, not bill gates, not sony can say its not. the facts are in black and white. microsoft are just like sony, GREEDY, and until they give the consumer what were actualy paying for, there software and hardware will continue to be hacked. like they always say, us humans are free, if that were the case, we wouldnt be living under so many stupid laws and rules and LICENCE AGREEMENTS would we.

    we can sit here and argue all year about this and that, the fact is that the whole entire world is corrupt. and its all thanks to companies like sony and microsoft. not to mention theret@rds who end up in government.

    i mean no one any disrespect, but i will continue to live life MY way getting what I want and HOW i want, im not going to live life being told what i can have by microsoft or sony, if i want windows 7 for free ill dam well have it. they cant tell me otherwise. if i want acid pro for free with all the add-ons ill take it. we live in world that TELLS us what to do and what we can have. even after paying all the money for it. there bossing us around in there own way. i am myown boss. thats just how i see it.

    Firstly, I was the FIRST person I know who owned a Blu-Ray drive, and I sold it 6 months within purchasing it, because at the end, DVD's were cheaper and good enough. This was a few years ago, but now quickflix exists. I own a 1200p monitor though, no HDMI, so I'd have to use a shonky hack to allow me to watch them (which I am not going to do).. When did you get yours?  

    Secondly, computers are being sold with Blu-Ray drives, but it isn't the standard. Jump onto Dell, and check their best selling laptop models. NONE come standard with Blu-Ray. Yes, media PC's WILL be sold with blu-ray (well duh), but lets not pretend their market share is massive. I think you are mistaking Blu-Ray availability and sales. Really, it's like saying that everyone has a 50" display because they are available..

    And seriously, Nero/Power2Go added it to complete against intervideo and be bundled with OEM drives. They knew that manufacturers would rather bundle a single product, than multiple with their retail drives making it profitable. You don't need to work at a computer store to know that. We can talk about what dedicated disc burning software support's, or we can discuss why Apple, Microsoft, Dell, and every large manufacturer (other than Sony) have mostly snobbed the format. 

    And yes, my point is that all devices can be hacked, and you agree. BUT, the difference is that it wont phase Sony because if the PS3 is hacked, they can use discretion before invalidating the key (and there is no reason why anyone would want to hack the key on the PS3, when it's easier to compromise PC software). However,  with Microsoft, Sony might not even provide sufficient time to provide a patch, which means their reputation will be damaged greatly when it happens (and people might even sue Microsoft). They would be getting support phone calls for months, and people demanding they pay them for their bandwidth, etc. 

    You wouldn't trust a company like Sony to hold your rope when bungee jumping would you? Because that's exactly what selling a codec is like. Microsoft is a massive company and a prime target, so it would be like holding a gun up to their heads playing cat and mouse with Sony (only Microsoft could lose though). 

    That is only my opinion of course. I do expect Blu-Ray to gain popularity, however, recently, there has been such an upsurge in technologies designed for movie streaming that I actually believe in many countries, Blu-Ray might not take hold..

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  2. Anonymous
    2010-12-28T06:53:07+00:00

    @AndrewLuecke Talk for yourself but it's preposterous to assume nobody else watches Blu-ray discs:

    1. Millions of Blu-ray discs have been sold already, it's a 2 billions dollars business, sales were up 75% this year, 13% of U.S. households have a Blu-ray player, Avatar alone sold 1.5 millions BDs on the first day. If you had read this thread, you would have seen that we are not asking Microsoft to pay Sony and give us Blu-ray for free, but that customers pay for it as part of the premium in the Ultimate edition of Windows 7. Not every copy of Windows, only for those who pay extra because they need Blu-ray and they'd rather have it integrated into WMP/WMC than being forced to research which third-party player works well and purchase it separately.
    2. Digital downloads are a joke, it's nowhere near the quality of a Blu-ray disc, does not include a choice of audio and subtitle tracks and the extras, the choice of available titles is not a thousandth of the titles available on DVD or BD, and it's split between many different providers if you really want all the titles available online. I actually never play the physical BD on my computer, the BD is used only once to rip the disc (the full 40 GB or so), then I play it from my media library to my computer or to my TV.
    3. I have had no problem whatsoever with Blu-ray on either my computer or standalone player.
    4. I agree about Sony, it's just another bad Apple (iTunes). Still, if you want to watch HD movies, there is no choice other than BD, so we are in this captive market whether we want it or not. I believe the license fee mess is the only reason why Blu-ray is not as prevalent as it should have been by now, I hope the fee for the players will be removed in a few years. I don't understand how Sony and the other BD licensees were able to create such a monopoly when we have all these laws against monopolies and trusts. It is just not acceptable that something as important as HD movies require such an expensive setup and that Sony competitors are forced to pay Sony for it.
    5. I have no idea what you mean, existing encryption keys can't be revoked, it would make hundreds of valid titles unplayable.
    1. I never said NOBODY watches them. What I said, is that I personally haven't seen ANY demand. If Blu-Ray's are taking over, it certainly isn't in the PC industry. I must admit though, I am seriously VERY suspicious of the 13% figure. For starters, half of the players were calculated to be PS3's (whose owners might not be using Blu-Ray at all). Also, total sales of physical media actually apparently dropped. 
    2. The problem is bandwidth. Youtube added support recently for 4096p movies. There are many countries now rolling out broadband networks that make it increasingly plausible to stream 1080p movies or larger. The technology exists to do it, the problem is companies like Sony control the market and refuse to allow it. Ask yourself though, seeing as Blu-Ray discs are woefully expensive, if you could download movies for half the cost, and spent a bit more on the internet each month, wouldn't it be more worthwhile? The other problem is that it has only been recently that cheap generic CPU's with sufficient power to decode HD has become available. Even cheaper DVR devices such as the Boxee Box can now stream HD over internet though. Google TV and other similar technologies will only push downloadable media further.
    3. I assume you are using HDMI fully then? Once again, most monitors these days only include a DVI cable, which doesn't support HDCP. In fact, many 3D computer monitors being sold don't even support HDMI 1.4 for 3D (and only recent video cards support 3D over HDMI). The only person I know who uses Blu-Ray on their computer, has troubles because of the protection.. 
    4. Speak to the guys who develop WinDVD.. Theirs was revoked. And users were forced to upgrade their player. If you were in charge of a Billion dollar corporation, would you risk millions of dollars on a technology which can be shut off by another company at any time if it gets compromised.. It doesn't matter WHO codes the players, it's impossible to protect software decryption keys (they can shove it directly into a TCPA chip on your computer, and it's still possible to intercept it on the way).

    The big issue isn't sales. It's that as a multi-billion dollar company, you CAN'T sell a product with a kill switch controlled by a competitor, otherwise, you risk mass-lawsuits, looking incompetent, and you risk serious long term, especially when it's impossible to protect decryption keys. If you were in charge of Microsoft, would YOU trust Sony enough?

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  3. Anonymous
    2010-12-28T02:48:25+00:00

    here we go, theres ALWAYS someone who claims they work for a "computer shop" or "company" trying to make out they know what there talking about. this is someone who probably hasnt even used a blu-ray disc or drive before.

    look around you, BLU-RAY and HD is EVERYWHERE, laptops are now being sold with blu-ray drives AS STANDARD, ready built PCs are being sold with BLU-RAY drives AS STANDARD, movies on TV are being advertised in DVD or BLU-RAY, PS3 owners the GAME DISCS ARE BLU-RAY FORMAT. theres cinema systems now with BLU-RAY drives, theres BLU-RAY recorders both for TVs and PCs. NERO and POWER2GO are just two of the biggest software developers who now have BLU-RAY movie playback and BLU-RAY movie making in there software. you work in a computer shop and you can work this out for yourself??! have you just started the job or what or in training, id say stick to the books for now.

    microsoft are the easiest to hack because they make it so easy. they cant figure out how its done but a five year old can do it. sony, yes i agree there corrupt, this is because they cant make the market values anymore as no one is buying there junk. plus to the fact there WAY over priced. and sony software is VERY easy to hack aswel. if you have the know how then it wouldnt be a problem to do. unlike people who think they know it all. then get stumped, and because they dont like whats said about them or because there comfronted and cant handle it knowing others are reading this, they will usualy leave a sarky reply - wait and see.

    things that were meant to be unhackable, windows vista, windows 7, blu-ray, ps3, psp 3000 and ALOT more have ALL been hacked, why? because they can be. simple. NOTHING is "unhackable" no matter how much security they put on it. every system and coded security has its weakness.

    bottom line, BLU-RAY is overtaking DVD by the day. not you, not bill gates, not sony can say its not. the facts are in black and white. microsoft are just like sony, GREEDY, and until they give the consumer what were actualy paying for, there software and hardware will continue to be hacked. like they always say, us humans are free, if that were the case, we wouldnt be living under so many stupid laws and rules and LICENCE AGREEMENTS would we.

    we can sit here and argue all year about this and that, the fact is that the whole entire world is corrupt. and its all thanks to companies like sony and microsoft. not to mention theret@rds who end up in government.

    i mean no one any disrespect, but i will continue to live life MY way getting what I want and HOW i want, im not going to live life being told what i can have by microsoft or sony, if i want windows 7 for free ill dam well have it. they cant tell me otherwise. if i want acid pro for free with all the add-ons ill take it. we live in world that TELLS us what to do and what we can have. even after paying all the money for it. there bossing us around in there own way. i am myown boss. thats just how i see it.

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  4. Anonymous
    2010-12-27T05:04:12+00:00

    @AndrewLuecke Talk for yourself but it's preposterous to assume nobody else watches Blu-ray discs:

    1. Millions of Blu-ray discs have been sold already, it's a 2 billions dollars business, sales were up 75% this year, 13% of U.S. households have a Blu-ray player, Avatar alone sold 1.5 millions BDs on the first day. If you had read this thread, you would have seen that we are not asking Microsoft to pay Sony and give us Blu-ray for free, but that customers pay for it as part of the premium in the Ultimate edition of Windows 7. Not every copy of Windows, only for those who pay extra because they need Blu-ray and they'd rather have it integrated into WMP/WMC than being forced to research which third-party player works well and purchase it separately.
    2. Digital downloads are a joke, it's nowhere near the quality of a Blu-ray disc, does not include a choice of audio and subtitle tracks and the extras, the choice of available titles is not a thousandth of the titles available on DVD or BD, and it's split between many different providers if you really want all the titles available online. I actually never play the physical BD on my computer, the BD is used only once to rip the disc (the full 40 GB or so), then I play it from my media library to my computer or to my TV.
    3. I have had no problem whatsoever with Blu-ray on either my computer or standalone player.
    4. I agree about Sony, it's just another bad Apple (iTunes). Still, if you want to watch HD movies, there is no choice other than BD, so we are in this captive market whether we want it or not. I believe the license fee mess is the only reason why Blu-ray is not as prevalent as it should have been by now, I hope the fee for the players will be removed in a few years. I don't understand how Sony and the other BD licensees were able to create such a monopoly when we have all these laws against monopolies and trusts. It is just not acceptable that something as important as HD movies require such an expensive setup and that Sony competitors are forced to pay Sony for it.
    5. I have no idea what you mean, existing encryption keys can't be revoked, it would make hundreds of valid titles unplayable.

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