Windows 7 Media player will not play back BluRay disc's

Anonymous
2009-10-25T16:16:04+00:00

I just installed Windows 7 premium home,full retail 64 bit version. I was surprised to find media player does not support BluRay playback. I read the previous post in this forum and see, as far back as May, that Microsoft was aware of the codec issues with BluRay playback on Win. 7

What is Microsoft doing to solve this glaring issue. BluRay has been around for a long time and I'm sure thousands of Windows 7 customers are going to be in the same boat as me. There are NO codec available through a Google search ( 64 bit) and I would be very reluctant to use one off the internet anyway (Virus issues)

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-10-28T13:18:41+00:00

Hi Patrick,

As we know that Blu-Ray is a patented technology so it requires appropriate codecs to be purchased and hence we cannot include it in our Operating System.

To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Check the below link:

http://windows.microsoft.com/en-US/windows7/MPEG-and-DVD-video-frequently-asked-questions

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2011-05-27T23:32:26+00:00

     Be aware of problem with CyberLink PowerDVD playing Blu-Rays - New laptop (SAMSUNG RF710, Win7, 64bit, Power DVD9 Ultra) eveything worked in PowerDVD on laptop and also from it through HDMI to 37" LCD TV untill I tried a Blu Ray disc where no sound came through. Tried everything, new updates, sound settings on hardware and in the application with no joy 

    However did the following:

    Laptop turned on, removed Blu-Ray disc, connected the HDMI cable and turned the TV on and selected source as HDMI.. Only then did I start PwDVD, clicked on the tool setings in PwDVD (icon of hammer and screwdriver on PwDVD menu bar) and selected 'Audio' tab. In the dropdown in 'Speaker Environment' selected HDMI setting (be aware HDMI selection doesnt appear if the TV isnt turned on and the HDMI connected to both it and the laptop).

    Once the HDMI settings have been selected then put in the Blue-Ray disc and play, it should now have sound and audio on the TV.

    You may need to alter the sound level settings on the machine/laptop AND ALSO in PwDVD as the two act separately, put both to mid/high level and then set the TV volume as needed.

    Hope this helps, took me ages to find the answer and there is no mention on the CyberLink web site????

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  2. Anonymous
    2011-05-15T21:16:51+00:00

    Maybe you should get of (sic) your high horse, adding Blu-ray will not make Windows more expensive, only the Blu-ray edition which will sold only to people who are already paying extra for it to a third-party instead of Microsoft. I suppose you'd consider that DVD playback should not be part of the operating system and should be removed. It's anachronistic when blockbusters sell more copies on Blu-ray than on DVD not to integrate Blu-ray playback, at least in the upcoming Windows 8.

    And the fight is not just for Windows, but also to reduce or remove the Blu-ray license cost, as the investment made by the Blu-ray licensees has long been paid back.

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  3. Anonymous
    2011-05-15T17:44:07+00:00

    You want microsoft to pay for a licence to play back blu-ray? then up the cost of windows. Then you will complain about the cost of windows and millions will complain the cost has gone up for a feature they dont use. Get a grip. Windows is an OPERATING SYSTEM. Windows media player is not part of windows. Its a FREE media player. If you want them to charge for WMP then your a minority.

    Get of your high horse and stop expecting Microsoft to do EVERYTHING for you.

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  4. Anonymous
    2011-05-13T18:44:08+00:00

    Blu-Ray may be a minority, and it may have cost a few dollars to get the codec, but what I don't understand is why MS does not even offer a reasonably priced add-in to play Blu-Ray? What gives there?

    Instead they send you to scour the internet for "third-party solutions" that may or may not work with Windows 7. And if the "third-party solution" conflicts with Windows 7 and causes a problem, well I can imagine their response would be "that's what you get for using non-approved applications".

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