Windows 7 Media player will not play back BluRay disc's

Anonymous
2009-10-25T16:16:04+00:00

I just installed Windows 7 premium home,full retail 64 bit version. I was surprised to find media player does not support BluRay playback. I read the previous post in this forum and see, as far back as May, that Microsoft was aware of the codec issues with BluRay playback on Win. 7

What is Microsoft doing to solve this glaring issue. BluRay has been around for a long time and I'm sure thousands of Windows 7 customers are going to be in the same boat as me. There are NO codec available through a Google search ( 64 bit) and I would be very reluctant to use one off the internet anyway (Virus issues)

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-10-28T13:18:41+00:00

Hi Patrick,

As we know that Blu-Ray is a patented technology so it requires appropriate codecs to be purchased and hence we cannot include it in our Operating System.

To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Check the below link:

http://windows.microsoft.com/en-US/windows7/MPEG-and-DVD-video-frequently-asked-questions

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2011-12-04T12:56:27+00:00

    Hi,

    I "really really" and "HONESTLY" (is that enough of commitment to what I am about to say?) AGREE with you "WHOLE HEARTEDLY"...

    I spent £1000 just on a keyboard and mouse and was swayed by the top of the range tower unit that had a "Blu Ray" player.. Wow! That will do for me, I said.

    MMMmmm...!!!

    I then found it does not play Blu Ray because it is not supported by design.. Bit like supplying a car with a CD, DVD player but not being able to use it? Would this be put up with?? I THINK NOT!!

    I went back to leading computer shop (PC world U.K.) there answer was you can by the program for £30 and then offered it to me for £15.

    I of course replied "NO" after spending £1000 with them and I will never walk in their stores again!! Nor, will I buy Microsoft again!! Try Apple next time see if they have more respect for their customers?)

    AND THAT MY FRIENDS IS WHAT I WILL BE DOING BY "MY" DESIGN.

    The customer always has the last say!!

    In these times of hardship people do not need to feel ripped OFF!!

    NOR, do your distributors need the bad name!!

    WELL

    Unimpressed

    Garry

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  2. Anonymous
    2011-12-02T21:52:17+00:00

    You have to remember that Microsoft still hasn't adapted to the Blu ray technology. That's why most blu ray disc readers come with software. Microsoft back the Hd Dvd program which failed so i believe they are taking precautions with Blu ray just in case it doesn't last. That's just my belief though. 

    1. Other companies are trying to adapt to Blu-ray. Microsoft has more resources than any of them. Why doesn't it accommodate its customers by making an attempt to adapt? It could buy proprietary rights to use Blu-ray, and Blu-ray could become a part of the media player packaged with the upcoming Windows 8.
    2. I might be mistaken, but I believe that software packaged with BD-ROM drives--for example, CyberLink's PowerDVD--lasts only temporarily. Maybe two years. Then you have to pay for an upgrade if you want to watch all newly released Blu-rays. But since Microsoft does not support Blu-ray playback, that means it does not fully support BD-ROM drives. Since BD-ROM drives and their Blu-ray playback function are significant components of PCs, the Microsoft Windows operating system is not a full operating system. It has a hole.
    3. Though I don't agree with you, maybe you're right. Maybe Microsoft is slow to support Blu-ray because Blu-ray might not last long. But, really, how much effort would it take for the giant Microsoft Corporation to support Blu-ray playback with its media player? Microsoft could release two editions of Windows 8, an inexpensive one that does not support Blu-ray, and a more costly one that does support Blu-ray. The one that supports Blu-ray might require frequent updates to be compatible with newly released Blu-rays, but Microsoft is ideally suited to deliver those updates with its Windows Updates.

    Maybe it is not your intention to do so, but it seems that you are trying to make excuses for Microsoft. I think those excuses are not justifiable.

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  3. Anonymous
    2011-12-02T18:19:25+00:00

    You have to remember that Microsoft still hasn't adapted to the Blu ray technology. That's why most blu ray disc readers come with software. Microsoft back the Hd Dvd program which failed so i believe they are taking precautions with Blu ray just in case it doesn't last. That's just my belief though.

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  4. Anonymous
    2011-11-29T20:55:18+00:00

    I have had issues for years trying to play blu-ray discs. This is with the most popular software intended to play these discs, Power DVD 11. I had so much trouble with stuttering sound and dropped frames that I gave up and just bought a blu-ray player and plugged it into my screen. No more problems. All blu-rays play perfectly. Maybe in ten years Microsoft will get around to doing this.

    I too had trouble with CyberLink's PowerDVD 11 Ultra, reputedly the best and most popular Blu-ray software player. When I tried watching X-Men: First Class with an earlier version of this software (PowerDVD 9 Ultra), I was told that my software was no longer being supported by updates and that to watch the movie I would need to upgrade. The upgrade, PowerDVD 11 Ultra, cost about seventy bucks--not cheap--and it crashed my system, not only with X-Men: First Class, but with two successive newly released Blu-rays, Limitless and The Adjustment Bureau. And I don't mean back-to-desktop crashes, I mean total system shutdowns, requiring me to switch my PC's power button off & on in order to reboot.

    Eventually I bathed in the same light of revelation as did JohnHarrill, the above poster.

    I bought a BD-player.

    I couldn't use it with my LCD monitor, which had connectors only for my video card, whereas the BD-player had an HDMI connector. I could have bought a DVI-HDMI converter, but I still would have needed something for sound. So I bought a nice 24" LED HDTV/monitor combo, which has both DVI and HDMI connectors, and a headphones port supporting excellent Dolby surround sound.

    Those changes cost me about $400, but they were worth it. The HDTV/monitor performs with my PC absolutely as well as any monitor-only unit I have ever had. And together with the BD-player, I get the best picture I have ever had, along with perfect stability. I have not had the slightest bit of trouble watching new releases like Source Code, Captain America, and Green Lantern.

    At least for me, BD-ROM drives and Blu-ray software playing are history.

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