Windows 7 Media player will not play back BluRay disc's

Anonymous
2009-10-25T16:16:04+00:00

I just installed Windows 7 premium home,full retail 64 bit version. I was surprised to find media player does not support BluRay playback. I read the previous post in this forum and see, as far back as May, that Microsoft was aware of the codec issues with BluRay playback on Win. 7

What is Microsoft doing to solve this glaring issue. BluRay has been around for a long time and I'm sure thousands of Windows 7 customers are going to be in the same boat as me. There are NO codec available through a Google search ( 64 bit) and I would be very reluctant to use one off the internet anyway (Virus issues)

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-10-28T13:18:41+00:00

Hi Patrick,

As we know that Blu-Ray is a patented technology so it requires appropriate codecs to be purchased and hence we cannot include it in our Operating System.

To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Check the below link:

http://windows.microsoft.com/en-US/windows7/MPEG-and-DVD-video-frequently-asked-questions

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2012-04-01T13:33:59+00:00

    You can play bluray using HP Media Smart DVD.    I have a 2010 DV6 and using the HDMI it plays straight to my Plasma TV.  I did find initially it would not play the discs even though it detected them and they were searchable (i,e, you could see the files) but I used the HP support assistant (with internet connected) and a fix was supplied that suddenly made the movies play.  No problems since.   However, do not have autorun turned on unless you have HP media Smart as your default player.   You can just open Computer, then right click on the Blueray drive and select Play with HP Media Smart DVD - do not select 'play' as this seems to open windows media player which don't work for Bluray.

    In the HP support assistant open Troubleshoot, and follow the instruction, fairly simple.  Just make sure you have a bluray movie to use for the testing, if you have a blank writeable disc as well the test will confirm if you can burn to bluray (the recordable disc will be unuseable after testing)

    If your DV6 came witha remote then this works for media smart.  I have found some Bluray movies where using the mouse seems not to work on the movie functions, no idea why.

    P.S.  don't play movies on battery alone, if you do then expect to get system freezes and standard battery usually doesn't last long enough to play a whole movie.  A 12 cell battery is more relaible but is still not perfect in my experience.

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  2. Anonymous
    2012-03-04T21:38:14+00:00

    So many times I cannot get a video on either one of my computers!  When this gets fixed ...will you send an e-mail to ******@gmail.com, please?

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  3. Anonymous
    2012-03-04T09:36:22+00:00

    As far as I know, you can't change your TV or computer settings to make it work. Either your devices are HDCP compliant and it will work, or they're not and you can only play the Blu-ray disc on your laptop monitor. It is by design, so no manufacturer or user can bypass HDCP.

    Ripping is easy and very straightforward with the right tools. I got AnyDVD HD several years ago, the lifetime license was rather expensive but it has paid back since, and it's really the only piece of software I own for which I didn't have to report bugs. It worked flawlessly so far, and I am a heavy user with over 1,000 movies and TV shows legally purchased and ripped. Every time I buy or rent a movie, I just insert the disc, let AnyDVD work its magic (it takes maybe a second for the DVD to be readable) and right-click "Rip Video DVD to Harddisk" on the AnyDVD icon in the Notification Area. That's it.

    This process rips the whole disc, about 5-7GB per movie, which includes the subtitles, audio tracks, bonus. Since I discard the discs in storage after ripping (I have far too many DVDs to be able to use them), I decided to rip everything without conversion, not just the movie video file, so my ripped files are strictly identical to the disc and provide the same experience without needing to insert the disc ever. For DVDs, it adds about 50 cents in hard disk cost. Blu-ray discs work exactly the same except the size is around 40GB and the additional storage cost is about $3.

    I use 2 main folders for my rips, "Movies" and "TV shows", with one subfolder per main genre, such as "Action", "Animation", "Comedy", "Coming of age", "Family", etc. (for movies only, it's the the show name for TV shows) and inside each genre, one folder for each movie. Using an appropriate folder structure, I find I often select a movie to play directly from Windows Explorer, right-clicking "Play with VLC" on the movie folder, rather than from VLC media player using the menu "Media|Open folder". I use Arcsoft TMT5 mostly from within Windows Media Center or on its own. I don't separate DVD and BD from the folder structure, I just added the " (BR)" suffix to the folder names. If you want to see the movie posters in Windows Media Center, you also need to fetch the dvdid XML files from the Internet.

    So many reasons to get an integrated solution from Microsoft...

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  4. Anonymous
    2012-03-03T17:14:05+00:00

    Chimel:

    That answer is simple, direct and make sense to non-techies, your right on the money. My question was a bit misleading, as I was frustrated and disappointed and venting at the time. Once I hooked up to the TV and the computer, then it would not let me even watch the Blue Ray at all. I had to call India to get a techie to re-set my computer then I could watch it via my new computer. I I do believe my TV is" mondern enough" to let me watch from my computer. Are you saying I need to change my TV or computer settings to do this? Let's say my TV is, could you give me a step by step process to do so? I to would love to rip a DVD on to my computer to watch at another time. Can I, a regular guy do this? I am not trying to break any laws or make a profit here.

    Don't get me wrong, I really appreciate the people that make this tecnology what it is The ability to do what we do on computers, phones and tablets is part of our lives. All that being said, we can not get through a day with out it. Being an insurance broker there is no doub,t my job is easier because of the computer. In many ways easier but, I could survive with out... maybe not any more;-))

    I could never do what they(techies) do, programmers etc.. My interest is in other things and I will spend many hours doing things that interest me. Sitting in front of a computer is not one. That being said, thank god for the "techies that design this stuff.

    But for regular people, like me/non-techie guy. We just have to spring the extra $ for a seperate Blue Ray to watch on our TV's? I'd rather not if I don't....Can I rip a DVD as you said? When I bought this computer it has the options to do so, I just need to figure it out.

    Thanks Chimel for educating me some on what and how this problem occurred. I did not grow up with computers in the class room. Heck, I can't even preform a spell check on this email/reply because I am so dumb. Any or all of you assistance is much apreciated..

    Paul

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