Windows 7 Media player will not play back BluRay disc's

Anonymous
2009-10-25T16:16:04+00:00

I just installed Windows 7 premium home,full retail 64 bit version. I was surprised to find media player does not support BluRay playback. I read the previous post in this forum and see, as far back as May, that Microsoft was aware of the codec issues with BluRay playback on Win. 7

What is Microsoft doing to solve this glaring issue. BluRay has been around for a long time and I'm sure thousands of Windows 7 customers are going to be in the same boat as me. There are NO codec available through a Google search ( 64 bit) and I would be very reluctant to use one off the internet anyway (Virus issues)

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-10-28T13:18:41+00:00

Hi Patrick,

As we know that Blu-Ray is a patented technology so it requires appropriate codecs to be purchased and hence we cannot include it in our Operating System.

To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Check the below link:

http://windows.microsoft.com/en-US/windows7/MPEG-and-DVD-video-frequently-asked-questions

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2013-04-24T23:10:19+00:00

    sounds good...BUT..I already have a blu ray player, so buying one just for the software seems silly, and, you better check to make sure that's not a trial version, and only good for 30 days! lol (that's how my computer came.)

    Hello and thanks for the advice and pointing it out. I have checked the CYBERLINK POWER DVD 10 PLAYER software that came with my LG BD ROM - DVD ReWriter, and it is NOT the trial version. I am happy with CYBERLINK Power DVD 10....... but the problem still remains with Microsoft`s Windows Media Player. I have set as default the Power DVD 10 and not using media player anymore as it is useless when it comes to BLUERAY DISCS. 

    Did your computer come with a Utilities Disc? If yes, you might have the software for your BLUERAY player there. If not, try the manufacturers website, they might have a downloadable solution for your Computer.

    Four Years ago I had a bad experience with my last attempt to purchase a ready built PC from my local Superstore, and after a lot of fuss and frustration from them I managed to get a full refund for it. After that I never trusted ready made computers, so I decided to build my own PC.

    my system:

    Case Cooler Master HAF 922, Asus P7P55D PREMIUM ATX motherboard, Intel Quad core I7 860 CPU, Corsair Dominator memory 8GB 1333 > 1800 DDR3 dual channel, Corsair H100i dual fan double rad liquid CPU cooler, GPU Asus GTX660 Factory Oveclocked, HD OCZ AGILITY 120GB SSD, LG BLUERAY DVD RW + 2X SONY DVDRW, CREATIVE Sound Blaster Z series 5.1 PCIe sound card, OS WIN7 PRO 64-bit, AKASA PSU 1000W

    Regards Marko

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  2. Anonymous
    2013-04-24T15:56:40+00:00

    And, here it is 2013 and STILL the problem exists. Thanks for nothing Microsoft.

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  3. Anonymous
    2013-03-30T13:49:41+00:00

    sounds good...BUT..I already have a blu ray player, so buying one just for the software seems silly, and, you better check to make sure that's not a trial version, and only good for 30 days! lol (that's how my computer came.)

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  4. Anonymous
    2013-03-29T21:04:52+00:00

    I just installed Windows 7 premium home,full retail 64 bit version. I was surprised to find media player does not support BluRay playback. I read the previous post in this forum and see, as far back as May, that Microsoft was aware of the codec issues with BluRay playback on Win. 7

    What is Microsoft doing to solve this glaring issue. BluRay has been around for a long time and I'm sure thousands of Windows 7 customers are going to be in the same boat as me. There are NO codec available through a Google search ( 64 bit) and I would be very reluctant to use one off the internet anyway (Virus issues)

    I was in the same boat as you on this.

    my system:

    CASE Coolermaster HAF 922, Asus P7P55D PREMIUM ATX motherboard, Quad core I7 860, memory 8GB 1333 > 1800 DDR3 dual channel, GPU Asus GTX660 Factory Oveclocked, HD OCZ AGILITY 120GB SSD, LG BLUERAY DVD RW + 2X SONY DVDRW, CREATIVE Sound Blaster Z, OS WIN7 PRO 64-bit, AKASA PSU 1000W.

    Further to my experience, research comments and replay to this thread I have now resolved the Issue with my Blueray DVD RW Player. I decided to have another look into the box my LG Blueray player came with as it was a double boxed and to my surprise I found the CD with the drivers that contained the CYBERLINK POWER DVD 10 PLAYER software.

    After installing the full suite of the provided software by LG I can now use my Blueray Player. Syberlink PowerDVD 10 Player came as part of the LG driver suite together with another ton of amazing features. I am truly amazed, it works perfectly and in FULL screen size. See above for my system specs.

    The issue with windows media player still remains though, media player does NOT play the Blueray DVD`s 

    So, if you are in the same boat as me then you will need to find the drivers for your device from the drivers CD that came with it or Download the driver suite from the manufacturers website for the Blueray Device you have. PowerDVD 10 works perfectly for me with WINDOWS 7 PRO.

     I am glad that LG has put the effort to include the POWERDVD 10 software with the BlueRay player AS IF IT WAS LEFT INTO Microsoft`s HANDS WE WOULD BE IN THE DARK FOR CENTURIES TO COME.

    I hope this will help anyone that is looking for the solution the problem.

    Thank you to all that have taken the time and tried to reply to the problem trying to find the solution and Thank you LG for having the solution to Microsoft`s pathetic excuses.

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