Windows 7 Media player will not play back BluRay disc's

Anonymous
2009-10-25T16:16:04+00:00

I just installed Windows 7 premium home,full retail 64 bit version. I was surprised to find media player does not support BluRay playback. I read the previous post in this forum and see, as far back as May, that Microsoft was aware of the codec issues with BluRay playback on Win. 7

What is Microsoft doing to solve this glaring issue. BluRay has been around for a long time and I'm sure thousands of Windows 7 customers are going to be in the same boat as me. There are NO codec available through a Google search ( 64 bit) and I would be very reluctant to use one off the internet anyway (Virus issues)

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-10-28T13:18:41+00:00

Hi Patrick,

As we know that Blu-Ray is a patented technology so it requires appropriate codecs to be purchased and hence we cannot include it in our Operating System.

To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Check the below link:

http://windows.microsoft.com/en-US/windows7/MPEG-and-DVD-video-frequently-asked-questions

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2011-10-26T17:39:05+00:00

    Well said Ryan, but I don't think it would cost $20.00 on a volume rights purchase, if you hit 2.00, I think that would be about it.

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  2. Anonymous
    2011-10-26T05:57:59+00:00

    Ryan. But what about all the stuff in windows 7 that a lot of people don't use that I am sure they are paying for. Why should people pay for a media player when they only want to send emails and surf the web. Why do I pay for a browser when I use Firefox? Why do I  pay for an email client when I use Thunderbird? Microsoft includes Outlook Express and Internet Explorer in Windows 7 and they are there in their entirety. Why can't they include Media Center in its entirety. Not something that can only play some media.

    As for third party programs, I just built a new PC. Since I use my TV as a monitor, I deliberately bought a Blu-ray DVD Combo Drive so that I could watch Blu-ray discs through my PC. The drive came with Cyberlink Blu-ray Disc Suite in the bundle. I installed it and when I try to play my first disc, it tells me that it doesn't accept the use of a mouse. I would have been better off spending my money on a stand alone Blu-ray player. Now I probably have to either buy the Blu-ray player of another software package that works. All this after spending hundreds of dollars on Windows 7 that won't play my discs.

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  3. Anonymous
    2011-10-23T15:06:55+00:00

    I just recently purchase a  BD writer, i'm able to ripp and burn BD but not watching. I guess it just take time for microsoft to inculde BD codec to next version of window.

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  4. Anonymous
    2011-10-20T12:56:39+00:00

    While I can feel your frustration, you really don't have anywhere to go to get a PC that will play BD disks out of the box except a Windows PC. Apparently the manufacturer chose not to include the BD playing software in your factory software load. I can verify that the HP machines do, at least in the US if a BD player/burner is part of the factory supplied equipment.

    Most of us on here that have had problems and asked help in this discussion added the BD player/burner AFTER we purchased the machine. In our cases, the BD player/burner we bought also did not include the software. Some units do, some do not.

    I am unaware of any software available for Macs or Linux, much less supplied with the machine. I don't know that a Mac can even be purchased with a BD player/burner. I could be wrong if it has come out in the recent months.

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