windows explorer crashes on right click

Anonymous
2009-03-30T20:59:37+00:00

Whenever I right click on a file in Windows Explorer I get a message that Windows Explorer has stopped working and then it shuts downto the desktop.  I am running Windows Vista Home Premium on a Gateway GT5228. It has 2 GB of ram and 140GB unused on the hard drive.  I have been running Vista for about a year and the problem just started about a week ago.  I hope somebody has a suggestion because at the moment I can't delete or rename anything.  I have run an antivirus and antispyware programs and have found nothing.  Any ideas will be greatly appreaciated.

Windows for home | Previous Windows versions | Accessibility

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Ramesh 181.2K Reputation points Volunteer Moderator
2009-03-30T21:40:54+00:00

Hi ranma100,

Right-click crashes are caused by third-party shell extensions. You may use the excellent ShellExView tool to isolate the problem. For more information, see "Method 2" in article Right-click is slow or weird behavior caused by context menu handlers.

Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]

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  1. Anonymous
    2011-07-26T20:15:01+00:00

    Lavasoft for me too. Thanks very much Ramesh, would have taken me an age to figure that out!

    I'd already run 2 different virus scans!

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  2. Anonymous
    2011-07-16T07:52:14+00:00

    I did the ShellExView and it worked.

    Turns out it was Lavasoft AdAware. It was a Context Menu type named Lavasoft Shell Extension.

    Thanks Ramesh!

    MC

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  3. Ramesh 181.2K Reputation points Volunteer Moderator
    2011-06-05T10:33:53+00:00

    You're welcome Yusuf. Which extension what that?

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  4. Anonymous
    2011-06-05T10:04:34+00:00

    Great thanx a ton Mr. Ramesh,  your trick worked perfectly.....

    Yusuf Qureshi

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