Wireless Xbox 360 Controller Receiver For Windows Not Detecting/Working

Anonymous
2010-01-22T04:56:33+00:00

I purchased the Xbox 360 Wireless Controller Receiver For Windows and it is not working. I am running Windows 7 64-bit on a Sony Vaio VGN-NW225F laptop. I navigated to the correct place on Microsoft's website and downloaded the appropriate Windows 7 64-bit software for my receiver. It was an exe file and it installed correctly, or at least it said it did. This leads me to believe it is software and not an actual driver, because when I plug my receiver in, it lights up but comes up as "Installing device driver software..." then it says "Installation failed..." and registers the device as an unknown device.

I still press the button to sync it, and then I press the sync button on my controller, my controller recognizes the receiver and connects to it (both devices stop trying to sync) but as the receiver is not recognized by my computer, it is not communicating that a controller is connected.

This is frustrating because there is no documentation for honest support. Going to the support page it lists several things "Windows, Hardware, Audio" etc, but under NONE of these categories is this product, leading me to believe Microsoft simply doesn't give a ____ about me or my problem. Then when I go to support and try and type in my PID (product identification number) it says there is a problem with the number.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-02-06T21:37:28+00:00

i had the exact same problem, i even bought a new controller to no avail. i eventually found the solutionon another forum and now even my old controllers work. after two weeks of searching i can finally breath a sigh of relief.

Right click on Computer

Go to Properties

Click on Device Manager

Right click on the Unidentified Device

Go to Properties

Go to the Drive tab

Click on Update Driver…

Browse my computer for driver software

Let me pick from a list of device drivers on my computer

Windows Common Controller for Window Class

Xbox 360 Wireless Receiver for Windows Version: 2.1.0.1349 [8/13/2009]

Update Driver Warning

Click Yes

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  1. Anonymous
    2010-02-12T18:52:34+00:00

    Cyberfoxx ... you, sir, are a king among kings.  That manual picking of the driver absolutely solved a problem I was banging my head up against for a long time. (Windows 7 64 bit)  Thanks so much for copying the step-by-step you found in the other location.  It helped this get picked up in the search engines for the search I was doing.

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  2. Anonymous
    2010-12-23T09:37:31+00:00

    If your computer isn't recognising the wireless reciever at all when you plug it in, nor is any other computer, then chances are the above solution won't work for you. The likely reason for your reciever not working is that the little tiny fuse inside has blown, and your recieve is in fact broken.

    Good news is that a broken fuse is really easy to fix.

    Here is a guide on how to fix the oversensitive fuse issue:

    http://blog.chase.net.au/index.php/2009/06/broken-xbox-360-wireless-receiver-for-windows/

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  3. Anonymous
    2010-07-07T07:25:49+00:00

    maxinator just choose show all and look under microsoft. i got it installed this way. though it still doesnt detect my controller..

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  4. Anonymous
    2010-03-13T16:06:53+00:00

    Hi,

    Good to know that, you have resolved the issue.

    For any further assistance, please feel free to contact Microsoft Answers.

    You have a good day.

    Thanks and regards,

     Fouzan – Microsoft support.

     Visit our Microsoft Answers Feedback Forum 

     http://social.answers.microsoft.com/Forums/en-%20US/answersfeedback/threads and let 

     us know what you think.

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