Error 1402: could not open key: unknow\components\3178400169C22D11A9790006794C4E25\7D2F387510089040102000060BECB6AB

Anonymous
2009-10-07T06:14:56+00:00

I already checked on the persissions, i am logged on as administartor, UAC turned off.

There was a bad uninstall of the product, had to run "Windows Installer Cleanup" because was receiving message "already installed" at setup.

Now i have this Error 1402. Something else i need to clean up before reinstallation?

Thank you for any advice.

Jean-Luc

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-10-13T01:46:28+00:00

RESOLVED!

(Error 1402 while attempting to re-install Office 2003 on Vista Home Professional)

This was resolved for me by running the "Fix-It" that resets registry security settings.  It is at the following knowledgebase article:

http://support.microsoft.com/kb/313222

Then re-run the install

Thank you to the folks at the following forum/post

http://omgili.com/jmp/.0rSU5LtMgwKlLvLcgIskPccX\_Otxaq47tlOHhXkGRb9DAq3tpx1C4gh00DZZkwslO.hn8FUUZ6pJCwCoNtBn12lpf\_8OAH6BolXoJuTLbCHiTcfU\_6jli4B1kprrvOCwEcK4Gjdz5IvN3UiylfPOFgVs1w9TIbZNZLV.aWzM3N\_YsKkJIKHJTprxix8tG5wBpocyMRkNgo\_RuSfQ.umQF\_dt5CcWAXASWe6ClVIyU4-

I tried to 'reply' to their post but their site crashed in the attempt.

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  1. Anonymous
    2010-09-06T05:37:29+00:00

    Guys, I had the same issue while installing Office 2010 on Windows 7.  Here is a link to the solution that worked for me:

     

    http://www.okino.com/conv/changing\_windows\_registry\_permissions.htm

    Sorry, but this didn't work for me. If fact, when I was done, it made my system far worse - permissions for my adminstrator account are now mess up too. Does anyone have a solution for Windows 7, 64 bit?

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  2. Anonymous
    2010-07-18T21:20:24+00:00

    i have the problem w/network magic and word 2007. i tried changing the permission but the system would not let me change the permission at the lowest level of the register key, therefore no solution. anybody know how to get permission changed when the system says you can't change it. by the way there was no names with permission on the lowest level.

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  3. Anonymous
    2010-05-14T02:42:14+00:00

    Guys, I had the same issue while installing Office 2010 on Windows 7.  Here is a link to the solution that worked for me:

     

    http://www.okino.com/conv/changing\_windows\_registry\_permissions.htm

    THIS IS THE ANSWER RIGHT HERE

    THANKS BENOIT!! HELPED ME OUT BIG TIME!

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  4. Anonymous
    2010-04-30T15:07:14+00:00

    Guys, I had the same issue while installing Office 2010 on Windows 7.  Here is a link to the solution that worked for me:

    http://www.okino.com/conv/changing\_windows\_registry\_permissions.htm

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