Windows Update Error Code 8024A000

Anonymous
2009-02-16T20:12:40+00:00

Hi,

 When i try to take the updates, its throwing the error 8024A000.

Not to able get wats the reason

Help me out

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-02-17T02:21:56+00:00

Hello Raghav,

Thank you for posting to the Microsoft Answers Forum.

The Windows Update Error Code 8024A000 means WU E AU NOSERVICE. This is translated as AU was unable to service incoming AU calls.

I would like for you to perform general Troubleshooting steps for Windows Update.

General Windows Update Troubleshooting

The following outlines how to stop services pertaining to Windows Update, rename system folders, register related DLL files, and then restart the previously mentioned services. This troubleshooting generally applies to all Windows Update related issues.

Stopping services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net stop wuauserv         net stop bits

net stop cryptsvc

4.     Please do not close the Command Prompt window.

Renaming folders pertaining to Windows Update

1.     At the command prompt, type the following commands, and then press Enter after each command:

2.     ren %systemroot%\System32\Catroot2 Catroot2.old

3.     ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

4.     Please do not close the Command Prompt window.

Registering DLL’s pertaining to Windows Update

1.     Please copy and paste the following text into a new Notepad document, and save the file as WindowsUpdate.BAT

2.     If saved correctly the icon will change from a Notepad file to BAT file which has two blue cogs as its icon.

            -or-

3.     You can manually type each command at the command prompt:

regsvr32 c:\windows\system32\vbscript.dll /s

regsvr32 c:\windows\system32\mshtml.dll /s

regsvr32 c:\windows\system32\msjava.dll /s

regsvr32 c:\windows\system32\jscript.dll /s

regsvr32 c:\windows\system32\msxml.dll /s

regsvr32 c:\windows\system32\actxprxy.dll /s

regsvr32 c:\windows\system32\shdocvw.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups2.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 Softpub.dll /s

regsvr32 Mssip32.dll /s

regsvr32 Initpki.dll /s

regsvr32 softpub.dll /s

regsvr32 wintrust.dll /s

regsvr32 initpki.dll /s

regsvr32 dssenh.dll /s

regsvr32 rsaenh.dll /s

regsvr32 gpkcsp.dll /s

regsvr32 sccbase.dll /s

regsvr32 slbcsp.dll /s

regsvr32 cryptdlg.dll /s

regsvr32 Urlmon.dll /s

regsvr32 Shdocvw.dll /s

regsvr32 Msjava.dll /s

regsvr32 Actxprxy.dll /s

regsvr32 Oleaut32.dll /s

regsvr32 Mshtml.dll /s

regsvr32 msxml.dll /s

regsvr32 msxml2.dll /s

regsvr32 msxml3.dll /s

regsvr32 Browseui.dll /s

regsvr32 shell32.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 jscript.dll /s

regsvr32 atl.dll /s

regsvr32 Mssip32.dll /s

 Restarting services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net start wuauserv         net start bits

net start cryptsvc

exit

4.     Now please check for updates using Windows Update to see if the issue has been resolved.

These steps were provided by MVP, BSOD. Please post again and let us know if the troubleshooting provided helped to resolve your issue or if you still require further assistance. Thanks,

Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2016-03-08T07:31:30+00:00

    Hello Tiago,

    Thank you for the response.

    I would suggest you to run check disk and see if it helps. Please follow these steps:

    a. Press Windows + X keys and click command prompt(admin).

    b. Type the following command in command prompt and press Enter.

    chkdsk /f /r

    Note: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost.

    Please keep us updated on the status of the issue.

    Thank you

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  2. Anonymous
    2016-03-07T22:21:19+00:00

    Hello

    Sorry for bothering you again, but the issue persists.

    I ran the DISM commands and tried to install the updates again. When it restarts, it is shown the same message "Failing Configuring Windows Updates. Reverting changes". However, I noticed that, in the link you gave me, there were the most common error codes. Well, I received two codes. One of them (80070002) was specified (File not found). But the second one (80246010) wasn't specified. May I ask you to tell me what is it about? I guess it is not quite common...

    Thanks for your time and help and see if you can help me get rid of this problem.

    Regards, Tiago

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  3. Anonymous
    2016-03-06T14:00:25+00:00

    Hello Tiago,

    Thank you for replying.

    It is unfortunate that the issue still persists.

    I would suggest you to run DISM tool and check.

    Refer this article:

    Fix Windows Update errors by using the DISM or System Update Readiness tool

    https://support.microsoft.com/en-us/kb/947821

    Windows updates and service packs may fail to install if there are corruption errors. For example, an update might not install if a system file is damaged. The DISM or System Update Readiness tool may help you to fix some Windows

    corruption errors.

    I hope it helps.

    Thank you

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  4. Anonymous
    2016-03-04T22:09:47+00:00

    Hello again,

    Thanks for answering, I really thank you for being helping me with this issue. I browsed the link and I followed the troubleshooting steps. These messages appeared in the screen after the troubleshooting:

    • Some security settings are missing or have been changed.
    • Service registration is missing or corrupt
    • Erro 0x80070490 (2016-03-04-T-04_51_43) do Windows Update
    • Problemas ao instalar as atualizações mais recentes (Problems installing most recente updates)

    All this messages appeared with the green tick next to each of them, and it was written "Corrigido" (Solved).

    So, after this, I tried to install the updates again. However, these two codes were displayed:

    • Código (Code) 80246010
    • Código (Code) 80070002

    Could you please tell me why do this error codes appear and how to solve it, please?

    Regards, Tiago

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