Windows Update Error Code 8024A000

Anonymous
2009-02-16T20:12:40+00:00

Hi,

 When i try to take the updates, its throwing the error 8024A000.

Not to able get wats the reason

Help me out

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2009-02-17T02:21:56+00:00

Hello Raghav,

Thank you for posting to the Microsoft Answers Forum.

The Windows Update Error Code 8024A000 means WU E AU NOSERVICE. This is translated as AU was unable to service incoming AU calls.

I would like for you to perform general Troubleshooting steps for Windows Update.

General Windows Update Troubleshooting

The following outlines how to stop services pertaining to Windows Update, rename system folders, register related DLL files, and then restart the previously mentioned services. This troubleshooting generally applies to all Windows Update related issues.

Stopping services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net stop wuauserv         net stop bits

net stop cryptsvc

4.     Please do not close the Command Prompt window.


Renaming folders pertaining to Windows Update

1.     At the command prompt, type the following commands, and then press Enter after each command:

2.     ren %systemroot%\System32\Catroot2 Catroot2.old

3.     ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

4.     Please do not close the Command Prompt window.

Registering DLL’s pertaining to Windows Update

1.     Please copy and paste the following text into a new Notepad document, and save the file as WindowsUpdate.BAT

2.     If saved correctly the icon will change from a Notepad file to BAT file which has two blue cogs as its icon.

            -or-

3.     You can manually type each command at the command prompt:

regsvr32 c:\windows\system32\vbscript.dll /s

regsvr32 c:\windows\system32\mshtml.dll /s

regsvr32 c:\windows\system32\msjava.dll /s

regsvr32 c:\windows\system32\jscript.dll /s

regsvr32 c:\windows\system32\msxml.dll /s

regsvr32 c:\windows\system32\actxprxy.dll /s

regsvr32 c:\windows\system32\shdocvw.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups2.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 Softpub.dll /s

regsvr32 Mssip32.dll /s

regsvr32 Initpki.dll /s

regsvr32 softpub.dll /s

regsvr32 wintrust.dll /s

regsvr32 initpki.dll /s

regsvr32 dssenh.dll /s

regsvr32 rsaenh.dll /s

regsvr32 gpkcsp.dll /s

regsvr32 sccbase.dll /s

regsvr32 slbcsp.dll /s

regsvr32 cryptdlg.dll /s

regsvr32 Urlmon.dll /s

regsvr32 Shdocvw.dll /s

regsvr32 Msjava.dll /s

regsvr32 Actxprxy.dll /s

regsvr32 Oleaut32.dll /s

regsvr32 Mshtml.dll /s

regsvr32 msxml.dll /s

regsvr32 msxml2.dll /s

regsvr32 msxml3.dll /s

regsvr32 Browseui.dll /s

regsvr32 shell32.dll /s

regsvr32 wuapi.dll /s

regsvr32 wuaueng.dll /s

regsvr32 wuaueng1.dll /s

regsvr32 wucltui.dll /s

regsvr32 wups.dll /s

regsvr32 wuweb.dll /s

regsvr32 jscript.dll /s

regsvr32 atl.dll /s

regsvr32 Mssip32.dll /s

 Restarting services pertaining to Windows Update

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

2.     If you receive a notification from User Account Control simply click Continue.

3.     At the command prompt, type the following, commands and then press ENTER after each command.

net start wuauserv         net start bits

net start cryptsvc

exit

4.     Now please check for updates using Windows Update to see if the issue has been resolved.

These steps were provided by MVP, BSOD. Please post again and let us know if the troubleshooting provided helped to resolve your issue or if you still require further assistance. Thanks,


Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Was this answer helpful?

500+ people found this answer helpful.
0 comments No comments

326 additional answers

Sort by: Most helpful
  1. Anonymous
    2014-06-15T05:25:05+00:00

    Thank you so much! Only registered in here to say thank you!

    Helped me a lot with my fresh installed Win 8.1 Pro that was messed after the last windows update!

    best regards from bavaria/germany

    Markus

    EDIT: OK... I think I have to add some more information after having some more difficulties than before I used this solution. Different programs have dll-problems and half of my windows is faulty. Maybe this solution wasnt as good as I thought before because my installation was fresh and never had such problems before. My Panda antivirus could not be opened or uninstalled, Intel RTS service got similar problems, watercooling software is not able to start anymore and much more. :/ I think after all I have to rollback my whole system because startup takes about 5-10 minutes with some tricks to get back into windows again. I do not want to downvote this solution because I used it in Windows 8.1 Pro and it was originally thought for Windows 7. So Win8 users take attention! High risk of killing your OS in my eyes!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-06-05T16:23:57+00:00

    Hi Glenn,

    Now its apparent that you don't know much about computers.  I can't help you if we can't communicate since you don't know how to use skype we can do it another way.  Still i want to protect myself from many people abusing my privacy i want you to send me your phone number on my private email address which is ******@hotmail.com i can limit the ability of other people i don't want to be allowed to contact me there.  After i get you phone number i will call you and teach you what you need to do to gain lots of knowledge and cure your problem.  Regards Frank aka mrresourceful

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-06-05T12:10:27+00:00

    Hi Glenn if you want further help, contact me on Skype, at fap828.  Leave me a message that you need help with computer and best time to contact you using skype.  Thanks sorry you are having so much trouble.  Microsoft will not fix the problem free of charge i will.  Regards Frank aka mrresourceful

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-06-04T00:03:39+00:00

    No such place on my computer.  I give up until Microsoft fixes their mistake by a change to update their update.

    Was this answer helpful?

    0 comments No comments