windows 7: Can't get HDMI audio - the hdmi device does not appear under the playback devices

Anonymous
2009-05-22T05:38:40+00:00

so yeah you've probably gathered my problem from my title.

i have an integrated intel graphics chip (interestingly enough the intel control pane,l through which i used to control the majority of the devices functions, did not survive the upgrade... it is nowhere to be found)

so i've updated the drivers, and checked the playback devices, and my hdmi cables are plugged in

i get video but no audio, and am not sure i am just missing something simple.

eitherway i've done a lot of searching and have yet to find an answer any help would be much appreciated!

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2011-11-07T04:20:01+00:00

Hello spedlifeshow,

The issue here can be one of several issues, the following may apply:

  • The HDMI graphics card may support HDMI Video, but may not support HDMI Audio
  • You may need to set the HDMI audio device as the default sound device
  • You may need to update your HDMI video card drivers for your version of Windows
  • If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV

For the steps for some of these issues see the following No sound tutorial (look on the Check your Hardware tab under HDMI cables).

http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows

Hope this helps

LD.

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  1. Anonymous
    2009-09-16T15:39:31+00:00

    Update your laptop's audio driver to the latest Vista/7 driver.  Most of them come with some sort of control program/mixer where you can choose which output device you want to use.  The internal S/PDIF connection between the audio and video devices probably is one of the options on that list, even if "HDMI" doesn't show up.

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  2. Anonymous
    2009-09-16T15:56:20+00:00

    What's the point of this Microsoft??? No one has replied to our repeated postings only to whine that it's someone else's fault again. Its NOT the hardware - repeatedly people have told you that their hardware worked with XP and Vista, as did mine, then bang! Win7 kicks out the audio but leaves the video on HDMI. I have tried everything on my machine and recently did a brand new build using the the rtmf Win 7 Professional download - SAME PROBLEM - downloaded the latest nvidia drivers, no change.

    You think I'm going to buy a copy of Win7? not likely. Why don't you investigate properly your customer complaints instead of passing it back to us or the hardware vendors?

    When will you change into a customer oriented company - when ____ freezes over I guess.

    Robin J Castree

    a genuine MS evangelist who has been worn down into a cynic by this **** company

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  3. Anonymous
    2009-09-16T16:17:43+00:00

    What's the point of this Microsoft??? No one has replied to our repeated postings only to whine that it's someone else's fault again. Its NOT the hardware - repeatedly people have told you that their hardware worked with XP and Vista, as did mine, then bang! Win7 kicks out the audio but leaves the video on HDMI. I have tried everything on my machine and recently did a brand new build using the the rtmf Win 7 Professional download - SAME PROBLEM - downloaded the latest nvidia drivers, no change.

    You think I'm going to buy a copy of Win7? not likely. Why don't you investigate properly your customer complaints instead of passing it back to us or the hardware vendors?

    When will you change into a customer oriented company - when ____ freezes over I guess.

    Robin J Castree

    a genuine MS evangelist who has been worn down into a cynic by this **** company

    Robin, to whom are your histrionics directed?  I have no association with Microsoft, but I'll answer your question with a question.  My laptop (Dell w/ nVidia 8400GS) and my desktop (homebuild w/ nVidia GTX260) both work just fine with HDMI audio.  If the problem is with Windows 7, and not your hardware, then why does HDMI audio work flawlessly with my computers?

    It's easy for one to assume that, since they updated from a previous version of the OS to the new version, and things stopped working, that it's Microsoft's fault.  Well...  It partly is.  Windows XP, Vista, and 7, all use slightly different driver models.  When the way the OS interacts with hardware drivers changes, this can make the drivers not work properly.  Therefore, it is on the hardware manufacturers to update their drivers to work properly with the new OS.  It'd be great if the grand vision for the original WDM were to hold true:  "This is our driver model, and it won't change."

    But it doesn't.  The driver model gets updated, and now drivers are broken.  Some manufacturers are better about updating their drivers than others. Since Win7 isn't even officially out yet, HW manufacturers are not really on the hook yet to have their drivers working flawlessly. 

    I'm not saying that my posts are the pinnacle of edification, but if you read over them, I've repeated ad nauseum the different ways I've gotten things to work with my systems. 

    If you can post some details about your system (notably the mobo model, video card model, etc.), and steps you've taken to get it going, maybe I can help guide you.

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  4. Anonymous
    2009-09-17T09:49:45+00:00

    What's the point of this Microsoft??? No one has replied to our repeated postings only to whine that it's someone else's fault again. Its NOT the hardware - repeatedly people have told you that their hardware worked with XP and Vista, as did mine, then bang! Win7 kicks out the audio but leaves the video on HDMI. I have tried everything on my machine and recently did a brand new build using the the rtmf Win 7 Professional download - SAME PROBLEM - downloaded the latest nvidia drivers, no change.

    You think I'm going to buy a copy of Win7? not likely. Why don't you investigate properly your customer complaints instead of passing it back to us or the hardware vendors?

    When will you change into a customer oriented company - when ____ freezes over I guess.

    Robin J Castree

    a genuine MS evangelist who has been worn down into a cynic by this **** company

    Robin, to whom are your histrionics directed?  I have no association with Microsoft, but I'll answer your question with a question.  My laptop (Dell w/ nVidia 8400GS) and my desktop (homebuild w/ nVidia GTX260) both work just fine with HDMI audio.  If the problem is with Windows 7, and not your hardware, then why does HDMI audio work flawlessly with my computers?

    It's easy for one to assume that, since they updated from a previous version of the OS to the new version, and things stopped working, that it's Microsoft's fault.  Well...  It partly is.  Windows XP, Vista, and 7, all use slightly different driver models.  When the way the OS interacts with hardware drivers changes, this can make the drivers not work properly.  Therefore, it is on the hardware manufacturers to update their drivers to work properly with the new OS.  It'd be great if the grand vision for the original WDM were to hold true:  "This is our driver model, and it won't change."

    But it doesn't.  The driver model gets updated, and now drivers are broken.  Some manufacturers are better about updating their drivers than others. Since Win7 isn't even officially out yet, HW manufacturers are not really on the hook yet to have their drivers working flawlessly. 

    I'm not saying that my posts are the pinnacle of edification, but if you read over them, I've repeated ad nauseum the different ways I've gotten things to work with my systems. 

    If you can post some details about your system (notably the mobo model, video card model, etc.), and steps you've taken to get it going, maybe I can help guide you.

    Adam, which version you're using for your laptop (Dell w/ nVidia 8400GS) ? I guess my 8600gs should be similar to yours. How many sound devices in the device manager?

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