windows 7: Can't get HDMI audio - the hdmi device does not appear under the playback devices

Anonymous
2009-05-22T05:38:40+00:00

so yeah you've probably gathered my problem from my title.

i have an integrated intel graphics chip (interestingly enough the intel control pane,l through which i used to control the majority of the devices functions, did not survive the upgrade... it is nowhere to be found)

so i've updated the drivers, and checked the playback devices, and my hdmi cables are plugged in

i get video but no audio, and am not sure i am just missing something simple.

eitherway i've done a lot of searching and have yet to find an answer any help would be much appreciated!

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2011-11-07T04:20:01+00:00

Hello spedlifeshow,

The issue here can be one of several issues, the following may apply:

  • The HDMI graphics card may support HDMI Video, but may not support HDMI Audio
  • You may need to set the HDMI audio device as the default sound device
  • You may need to update your HDMI video card drivers for your version of Windows
  • If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV

For the steps for some of these issues see the following No sound tutorial (look on the Check your Hardware tab under HDMI cables).

http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows

Hope this helps

LD.

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  1. Anonymous
    2011-05-30T03:45:16+00:00

    Device Manager -> System Devices or Sound Controllers -> High Definition Audio Controller.

    See if you have any halt icon on it, and if so right click and enable the device. This worked for me.

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  2. Anonymous
    2011-05-30T16:51:03+00:00

    so yeah you've probably gathered my problem from my title.

    i have an integrated intel graphics chip (interestingly enough the intel control pane,l through which i used to control the majority of the devices functions, did not survive the upgrade... it is nowhere to be found)

    so i've updated the drivers, and checked the playback devices, and my hdmi cables are plugged in

    i get video but no audio, and am not sure i am just missing something simple.

    eitherway i've done a lot of searching and have yet to find an answer any help would be much appreciated!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2011-06-09T00:11:08+00:00

    In some cases this a genuine issue with the Graphics driver itself and no matter what you do you will not be able to solve it. (Not with the HDMI Audio Driver)

    I have a Latitude E6510 with a Quadro NVS3100M.

    If I install the drivers it came with: nVidia 189.xx (Dell R267782) and then install any version of nVidia's HDMI audio driver or even the default Microsoft HDMI audio driver I have sound over HDMI.

    However, if I install any of the two graphics driver updates from Dell or any of the reference drivers from the nVidia website, the HDMI Audio Device does not show up in the Playback Tab and neither does it show up in the nVidia Control panel. However the drivers get installed fine and you can see the device in device manager.

    So unfortunately even though I hate it, I have to stick to the old graphics driver that came with my laptop :(((

    I have contacted both Dell & nVidia about it, got pretty high up, their engineers could even replicate the issue but they still have no fix for it. :(((

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  4. Anonymous
    2011-06-09T01:29:00+00:00

    This has the ring of truth.  When I get my computer out of storage, I'm going to try this one.

    The version of the graphics driver was the only thing that changed.

    What still bothers me, though, is that it did it with AMD/ATI drivers, too.

    That's why I feel the OS must be part of the problem.

    Keep working on it folks.  We will get to the bottom of this eventually if we just persist,

    PERSIST, ADAPT, AND OVERCOME.

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