windows 7: Can't get HDMI audio - the hdmi device does not appear under the playback devices

Anonymous

so yeah you've probably gathered my problem from my title.

i have an integrated intel graphics chip (interestingly enough the intel control pane,l through which i used to control the majority of the devices functions, did not survive the upgrade... it is nowhere to be found)

so i've updated the drivers, and checked the playback devices, and my hdmi cables are plugged in

i get video but no audio, and am not sure i am just missing something simple.

eitherway i've done a lot of searching and have yet to find an answer any help would be much appreciated!

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Anonymous

Hello spedlifeshow,

The issue here can be one of several issues, the following may apply:

The HDMI graphics card may support HDMI Video, but may not support HDMI Audio
You may need to set the HDMI audio device as the default sound device
You may need to update your HDMI video card drivers for your version of Windows
If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV

For the steps for some of these issues see the following No sound tutorial (look on the Check your Hardware tab under HDMI cables).

http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows

Hope this helps

LD.

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179 additional answers

Anonymous

2009-07-13T20:14:04+00:00

I have the same issue with a Sony Vaio VGN-FZ440e(nvidia geforce 8400gt video card). The video works fine trough HDMI but no audio.
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Anonymous

2009-07-28T16:33:50+00:00

I have the same problem with an Inspiron. It worked fine under vista, and worked fine under win7 after the install, but suddenly stopped working yesterday.

I tried removing the drivers and manually installing the Dell Vista drivers but it did not work.
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Anonymous

2009-08-14T18:50:42+00:00

Same problem with Sony Vaio Z27GN. Windows 7 RTM.
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Anonymous

2009-08-15T12:36:37+00:00

Same problem with home built system - HDMI video works fine but no audio, everything worked under Vista. Oh and by the way its not a driver problem. From this list anyone can see that its right across the board with differernt motherboards and different graphics card.

Please MS take this seriously!! and don't just dismiss us with dumb platitudes blaming hardware manufacturers - this is exactly what we're supposed to be doing.
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