windows 7: Can't get HDMI audio - the hdmi device does not appear under the playback devices

Anonymous
2009-05-22T05:38:40+00:00

so yeah you've probably gathered my problem from my title.

i have an integrated intel graphics chip (interestingly enough the intel control pane,l through which i used to control the majority of the devices functions, did not survive the upgrade... it is nowhere to be found)

so i've updated the drivers, and checked the playback devices, and my hdmi cables are plugged in

i get video but no audio, and am not sure i am just missing something simple.

eitherway i've done a lot of searching and have yet to find an answer any help would be much appreciated!

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2011-11-07T04:20:01+00:00

Hello spedlifeshow,

The issue here can be one of several issues, the following may apply:

  • The HDMI graphics card may support HDMI Video, but may not support HDMI Audio
  • You may need to set the HDMI audio device as the default sound device
  • You may need to update your HDMI video card drivers for your version of Windows
  • If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV

For the steps for some of these issues see the following No sound tutorial (look on the Check your Hardware tab under HDMI cables).

http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows

Hope this helps

LD.

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  1. Anonymous
    2010-01-05T00:13:15+00:00

    My $1000 Samsung is going back to Fry's this weekend.   I'm sick of jacking around with this ____.

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  2. Anonymous
    2010-01-05T00:21:58+00:00

    Oh, one more comment.   I'm able to get  sound to work if I use the component port 2.  However, having spent $100 on an HDMI cable, an adaptor, and audio cables, I'm in no mood to mess with this piece of junk any longer. 

    The HDMI/DVI port + the audio ports should be a straight forward exercise.  Building my own PC was easier than getting sound out of this TV.  I even got a 720c Deskjet to work with 64-bit W7 in less time. 

    Next TV, I'm bringing my laptop to the store.   Not buying till I see it working.

    Intel Q9550 2.83 GHz Quad CPU

    Zalman CNPS9500 LED CPU cooler

    Intel DP35DP board

    XFX GTX 260, 896 MB DDR3 VGA

    Linksys Wireless-G PCI Adaptor

    4 x 2 Gb Corsair XMS2 800Mhz RAM

    2 x 500 Gb Western Digital WDSE16 drives

    2 x 1,000 Gb Western Digital Caviar Black drives

    2 x CD/DVD burners

    Corsair TX 750W PSU

    Antec 900 gaming case

    Samsung SyncMaster 2253 monitor

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  3. Anonymous
    2010-01-05T15:21:14+00:00

    Joseph

    Microsoft Answers Support Engineer:

    It is slightly condescending to get your "I don't care - stock form response" to every inquiry.  We all can make a auto-response that does not address much.

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  4. Anonymous
    2010-01-05T15:24:11+00:00

    Can you paste a link here for those with the same model/s?  IDT claims not to have any drivers on their site.  I can not find any drivers for IDT HD audio products on their site.

    Thanks...

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