windows 7: Can't get HDMI audio - the hdmi device does not appear under the playback devices

Anonymous
2009-05-22T05:38:40+00:00

so yeah you've probably gathered my problem from my title.

i have an integrated intel graphics chip (interestingly enough the intel control pane,l through which i used to control the majority of the devices functions, did not survive the upgrade... it is nowhere to be found)

so i've updated the drivers, and checked the playback devices, and my hdmi cables are plugged in

i get video but no audio, and am not sure i am just missing something simple.

eitherway i've done a lot of searching and have yet to find an answer any help would be much appreciated!

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2011-11-07T04:20:01+00:00

Hello spedlifeshow,

The issue here can be one of several issues, the following may apply:

  • The HDMI graphics card may support HDMI Video, but may not support HDMI Audio
  • You may need to set the HDMI audio device as the default sound device
  • You may need to update your HDMI video card drivers for your version of Windows
  • If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV

For the steps for some of these issues see the following No sound tutorial (look on the Check your Hardware tab under HDMI cables).

http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows

Hope this helps

LD.

Was this answer helpful?

30+ people found this answer helpful.
0 comments No comments

179 additional answers

Sort by: Newest
  1. Anonymous
    2011-01-23T04:29:44+00:00

    TV option - audio - digital input resolve my problem


    Wizard of Oz | Wizard of Oz Books | Snow cone | Snow cone syrup

    Was this answer helpful?

    0 comments No comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. Anonymous
    2010-12-27T06:56:05+00:00

    Hello volcom45,

    Thank you very much for sharing the correct info:  the intel grapphic drive was the casue for losing the HDMI audio in window 7 that was upgraded from vista.  My computer told me the I had the latest video drive before I down.  But I did not. So, do not trust the computer assessment.   I went to intel site download the latest drive and installed.  anyone can go to  http://www.intel.com/support/detect.htm?iid=dc_iduu and checkCheck your system for the latest updates .   I got the HDMI audio back. 

    Thanks a lot.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2010-12-08T03:52:25+00:00

    Thanks.  Making HDMI the default solved the problem.  Now when HDMI cable is plugged in sound goest to HDTV and when it is unplugged the sound goes to the laptop speakers.  Thanks again.

    Was this answer helpful?

    0 comments No comments