windows 7: Can't get HDMI audio - the hdmi device does not appear under the playback devices

Anonymous
2009-05-22T05:38:40+00:00

so yeah you've probably gathered my problem from my title.

i have an integrated intel graphics chip (interestingly enough the intel control pane,l through which i used to control the majority of the devices functions, did not survive the upgrade... it is nowhere to be found)

so i've updated the drivers, and checked the playback devices, and my hdmi cables are plugged in

i get video but no audio, and am not sure i am just missing something simple.

eitherway i've done a lot of searching and have yet to find an answer any help would be much appreciated!

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2011-11-07T04:20:01+00:00

Hello spedlifeshow,

The issue here can be one of several issues, the following may apply:

  • The HDMI graphics card may support HDMI Video, but may not support HDMI Audio
  • You may need to set the HDMI audio device as the default sound device
  • You may need to update your HDMI video card drivers for your version of Windows
  • If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV

For the steps for some of these issues see the following No sound tutorial (look on the Check your Hardware tab under HDMI cables).

http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows

Hope this helps

LD.

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  1. Anonymous
    2011-08-28T05:03:20+00:00

    I had the same issues with my HP Pavilion DV4 laptop after the upgrade. Ran the Intel upgrade utility for the internal Intel chipset and viola, it works. http://www.intel.com/p/en\_US/support/detect

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  2. Anonymous
    2011-08-21T06:37:30+00:00

    I had the same problem, no HDMI Audio option available in the Sounds section until I started enabling some of the services and start up executables that I had previously disabled on my laptop. I did go to realtek's website and install their HD audio driver but I don't think that helped. 

    Here's a list of things that I enabled. I don't know which one magically allowed my PC to detect my Panasonic HDTV and install it's drivers:

    Intel Proset Wireless Event Log

    NVIDIA Driver Helper Service

    NVIDIA Update Service Daemon

    Intel(R) Proset/Wireless Registry Service

    NVIDIA Stereoscopic 3D Driver Service

    Intel(R) Common User Interface (all 3)

    NVIDIDA Hotkey Service

    I have a Dell XPS 17L701x

    Hope this helps someone.

    -Aaron

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  3. Anonymous
    2011-08-11T23:20:52+00:00

    it could be nothing but worth a try if your on windows 7. start menu, type-change sound card settings, right click the box showing available outputs and make sure you show disabled devices. could be something as simple as that.....

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  4. Anonymous
    2011-08-10T14:12:44+00:00

    Ive also experienced this problem when connecting (like many others) the hdmi from the motherboard to a tv, this problem however only occured if the tv wasnt switched on beforehand i.e if i turned on the pc first it did not seem to recognise it as having audio but displayed video flawlessly. No idea if this is just coincidence though but i hope this helps someone

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