windows 7: Can't get HDMI audio - the hdmi device does not appear under the playback devices

Anonymous
2009-05-22T05:38:40+00:00

so yeah you've probably gathered my problem from my title.

i have an integrated intel graphics chip (interestingly enough the intel control pane,l through which i used to control the majority of the devices functions, did not survive the upgrade... it is nowhere to be found)

so i've updated the drivers, and checked the playback devices, and my hdmi cables are plugged in

i get video but no audio, and am not sure i am just missing something simple.

eitherway i've done a lot of searching and have yet to find an answer any help would be much appreciated!

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2011-11-07T04:20:01+00:00

Hello spedlifeshow,

The issue here can be one of several issues, the following may apply:

  • The HDMI graphics card may support HDMI Video, but may not support HDMI Audio
  • You may need to set the HDMI audio device as the default sound device
  • You may need to update your HDMI video card drivers for your version of Windows
  • If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV

For the steps for some of these issues see the following No sound tutorial (look on the Check your Hardware tab under HDMI cables).

http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows

Hope this helps

LD.

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  1. Anonymous
    2010-02-01T02:44:11+00:00

    i have windows 7, i have an HP laptop, my computer keeps saying that i have a malfunctioned usb installed, so i tried to fix it, and i think i uninstalled my built-in speaker driver, because when i go into 'playback devices" there is nothing in that pane. how do i fix this??

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  2. Anonymous
    2010-01-28T05:43:07+00:00

    PROBLEM SOLVED!  Cver 1968's solution solved my issue where HDMI was not transmitting audio to my HD tv.  I have Vista on a Dell Laptop M1530, and by changing the settings in the Media Player, I was able to receive audio.

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  3. Anonymous
    2010-01-26T02:50:40+00:00

    @ Ralf

    YW, my tests were with 3 different Notebooks at my house and none with a PC. Hope i can help more, but my PC is old w/ no HDMI.

    Regards

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  4. Anonymous
    2010-01-25T18:35:38+00:00

    Well I was searching for a solution to an existing problem on my DG33TL motherboard and the Audio Devices section of the Device Manager Randomly appearing and disappearing.

    I came across this, it may help you people with HDMI audio issues.  This doesn't apply to me directly but may help you all.

    Microsoft KB Article:

    KB975538

    http://support.microsoft.com/kb/975538/EN-US

    You have a computer that is running Windows 7 or Windows Server 2008 R2. You connect an audio device to an HDMI endpoint on this computer. At first, the audio device works correctly. However, after you restart the computer, you cannot hear any sound from the audio device. Additionally, in the Sound window, the status of the corresponding audio device is "Not plugged in."

    This problem occurs occasionally. It is more likely to occur on certain hardware.

    Just thought I would through this out there even though it doesn't seem to be the solution to my issue.

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