windows 7: Can't get HDMI audio - the hdmi device does not appear under the playback devices

Anonymous

so yeah you've probably gathered my problem from my title.

i have an integrated intel graphics chip (interestingly enough the intel control pane,l through which i used to control the majority of the devices functions, did not survive the upgrade... it is nowhere to be found)

so i've updated the drivers, and checked the playback devices, and my hdmi cables are plugged in

i get video but no audio, and am not sure i am just missing something simple.

eitherway i've done a lot of searching and have yet to find an answer any help would be much appreciated!

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Anonymous

Hello spedlifeshow,

The issue here can be one of several issues, the following may apply:

The HDMI graphics card may support HDMI Video, but may not support HDMI Audio
You may need to set the HDMI audio device as the default sound device
You may need to update your HDMI video card drivers for your version of Windows
If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV

For the steps for some of these issues see the following No sound tutorial (look on the Check your Hardware tab under HDMI cables).

http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows

Hope this helps

LD.

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179 additional answers

Anonymous

2010-05-03T20:32:07+00:00

Hello winniejns,

Thank you for visiting the Microsoft Answers Site. To better assist, if the issue persists please create a new thread in the Windows 7 Music and Sound forum located at the link below and relay the make and model of your PC.

http://social.answers.microsoft.com/Forums/en-US/w7music/threads

Thank you,

Mary

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.
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Anonymous

2010-04-22T12:31:39+00:00

Recently I've installed the windows 7 on my PC. Aftr installing it I found that my intel media accelerator, and realtek audio drivers are not compatible with windows 7 I tried to get any solution for this problem on Internet but I haven't found anything helpful regarding this. Now I want to uninstall windows 7 but it' s not uninstalling I've tried to uninstall the win 7 with XP pro CD but when we insert windows XP CD it shows that windows is unable to install the previous version. I've tried it many times but installation always stops on that note. I have windows.old folder in my C drive. But it is of no use because I want to work on my previous version of Windows XP. Please help. Your faithful customer.
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Anonymous

2010-04-07T03:01:58+00:00

hi i really need help with my volume control. i cant turn it off of mute. please help
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Anonymous

2010-03-22T00:01:29+00:00

Thanks a lot guys. This was driving me nuts!

I had the same problem with my Acer Aspire 5738Z. Audio & Video were great with Vista when connecting my Panasonic HDTV via an HDMI lead. When I upgraded to W7 video was still great but no audio. The only 2 items showing in Sound>Playback devices were "Speakers (Realtek High Definition Audio and Realtek Digital Output)". No sign of a HDMI device.

As suggested I un-installed the High Definition Audio Device from the device manager and restarted my machine.

I then right clicked the Sound -> Playback devices and there was my Panasonic-TV High Definition Audio Device, which I then high-lighted and set as default.

Thanks again!!
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