windows 7: Can't get HDMI audio - the hdmi device does not appear under the playback devices

Anonymous
2009-05-22T05:38:40+00:00

so yeah you've probably gathered my problem from my title.

i have an integrated intel graphics chip (interestingly enough the intel control pane,l through which i used to control the majority of the devices functions, did not survive the upgrade... it is nowhere to be found)

so i've updated the drivers, and checked the playback devices, and my hdmi cables are plugged in

i get video but no audio, and am not sure i am just missing something simple.

eitherway i've done a lot of searching and have yet to find an answer any help would be much appreciated!

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2011-11-07T04:20:01+00:00

Hello spedlifeshow,

The issue here can be one of several issues, the following may apply:

  • The HDMI graphics card may support HDMI Video, but may not support HDMI Audio
  • You may need to set the HDMI audio device as the default sound device
  • You may need to update your HDMI video card drivers for your version of Windows
  • If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV

For the steps for some of these issues see the following No sound tutorial (look on the Check your Hardware tab under HDMI cables).

http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows

Hope this helps

LD.

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  1. Anonymous
    2010-11-05T22:08:21+00:00

    Are you a robot? Talk about unhelpful....I have the same problem. Downloading drivers has nothing to do with it. With the drivers downloaded,there is still no option to select the HDMI video/audio as a choice. Now, Joseph, you have a real nice day and don't be too quick to give answer #412, just to meet you performance criteria at the answer center....actually provide an appropriate response.

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  2. Anonymous
    2010-09-16T05:07:01+00:00

    I found why it wasn't working,

    Even after installing the Intel Graphic Driver the sound come out of PC instead of Tv, just get in Media player options and select Mobile Device. If your HDMI cable is plug between the tv and PC just to select the HDMI audio output. (if your cable is unplug, you don't have HDMI choice)

    Resart WMP and your done, every time the HDMI cable is in: the TV got the sound of the video, if not: the PC get the sound.

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  3. Anonymous
    2010-08-21T08:04:54+00:00

    TRY THIS: TV option - audio - digital input (not analog)

    that worked for me.

    GTX460  -->  Panasonic Plasma TV

    HDMI --> HDMI

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  4. Anonymous
    2010-08-12T04:40:17+00:00

    Hey nimibear you're right!!!!   Got it working!!!

    I had plugged the HDMI then it appeared in the playback devices and I was able to send sound through.

    The intel update utility is better than microsft's update utility.

    Hi I am really tired and sick by now.

    Every time , well i did clean install to get sound .

    So on clean install i get sound on Gigabyte ga-UD7 and under sound there are speakers and all. Great. then down the track everything goes away .

    Start up next day and speakers or headset not recognised so i have this red x on sound and nothing recognized.

    Did this now like 5 times and it's killing me on all machines i have sound here just till i shut down  and i can plu in out speakers how many times i want nothing though 8 hours b4 were working..??

    PLEASE help

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