windows 7: Can't get HDMI audio - the hdmi device does not appear under the playback devices

Anonymous
2009-05-22T05:38:40+00:00

so yeah you've probably gathered my problem from my title.

i have an integrated intel graphics chip (interestingly enough the intel control pane,l through which i used to control the majority of the devices functions, did not survive the upgrade... it is nowhere to be found)

so i've updated the drivers, and checked the playback devices, and my hdmi cables are plugged in

i get video but no audio, and am not sure i am just missing something simple.

eitherway i've done a lot of searching and have yet to find an answer any help would be much appreciated!

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2011-11-07T04:20:01+00:00

Hello spedlifeshow,

The issue here can be one of several issues, the following may apply:

  • The HDMI graphics card may support HDMI Video, but may not support HDMI Audio
  • You may need to set the HDMI audio device as the default sound device
  • You may need to update your HDMI video card drivers for your version of Windows
  • If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV

For the steps for some of these issues see the following No sound tutorial (look on the Check your Hardware tab under HDMI cables).

http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows

Hope this helps

LD.

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  1. Anonymous
    2011-10-23T11:27:34+00:00

    If you have not installed "AtihdW76.sys" driver (the current version is 7.12.0.7702) in the "AMD High Definition Audio Device" or missing, should be located in "C: \ ATI
    Support \ 11-9_vista64_win7_64_dd_ccc_ocl \ Packages \ Drivers \ WDM \ HDMICE \ ​​W764a "folder, which you must manually install. After update, restart the PC.

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  2. Anonymous
    2011-10-21T17:40:02+00:00

    THANKS .IT WORKS

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  3. Anonymous
    2011-10-21T16:35:19+00:00

    Disconnect the HDMI cable from the computer and reconnect the cable again. "AMD HDMI Output" should not be grayed out now. Mark the "AMD HDMI Output" as "Default Communicattion Device". In Playback and Recording Tab-Disable Exclusive mode in each device, then in Recording tab - Microphone - enable "Listen to this device"-Playback through this device: "AMD HDMI output" and MUTE the microphone!

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  4. Anonymous
    2011-09-02T22:34:08+00:00

    Thank you soooo much. I just had to replace my HD so I was so hoping it wasn't that!!! Thank you again I am BACK BABY!!

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