windows 7: Can't get HDMI audio - the hdmi device does not appear under the playback devices

Anonymous
2009-05-22T05:38:40+00:00

so yeah you've probably gathered my problem from my title.

i have an integrated intel graphics chip (interestingly enough the intel control pane,l through which i used to control the majority of the devices functions, did not survive the upgrade... it is nowhere to be found)

so i've updated the drivers, and checked the playback devices, and my hdmi cables are plugged in

i get video but no audio, and am not sure i am just missing something simple.

eitherway i've done a lot of searching and have yet to find an answer any help would be much appreciated!

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2011-11-07T04:20:01+00:00

Hello spedlifeshow,

The issue here can be one of several issues, the following may apply:

  • The HDMI graphics card may support HDMI Video, but may not support HDMI Audio
  • You may need to set the HDMI audio device as the default sound device
  • You may need to update your HDMI video card drivers for your version of Windows
  • If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV

For the steps for some of these issues see the following No sound tutorial (look on the Check your Hardware tab under HDMI cables).

http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows

Hope this helps

LD.

Was this answer helpful?

30+ people found this answer helpful.
0 comments

179 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2010-01-08T22:01:25+00:00

    Jake,

    Are you running W7? I’m running 64-bit W7.   I can’t get Sigma Tel to install, which is a much better codec.

    In any case, disable the speakers and enable the high definition audio device under "volume control options"  > "playback devices."

    camel

    Was this answer helpful?

    0 comments
  2. Anonymous
    2010-01-08T16:53:11+00:00

    I do not have Digital Audio (S/PDIF) listed in my volume control options. I only have SigmaTel High Definition Audio CODEC.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2010-01-08T07:42:39+00:00

    Here’s what worked for me.   I owe a lot of it to pwjamro’s recommendations.

    1.   Enable Digital Audio (S/PDIF) in your volume control options.

    2.   Connect your HDMI  from your computer to your TV’s HDMI/DVI input port.

    3.   Set your TV input to HDMI/DVI input.   You won’t have sound yet.

    4.   Turn off your TV, and turn off your computer.

    5.   Turn on your computer first and your TV second. Wait for your computer to boot before turning on your TV.    If you get sound out of your computer when it boots, something is still not right.   If you got it working, your computer sound should be dead audiowise.  Even your headphones shouldn’t be working.  All audio should be going to the HDMI port.   If it’s not working yet, try setting Digital Audio as your default, although this shouldn’t be necessary.  Unplug headphones and all other non-HDMI output from your computer.   Reboot your computer.   If sound comes out of your computer on reboot, it’s still not working.  Keep playing around with sound options.

    6.   Boot sequence is critical.   Computer first.  TV second.

    7.   When you get to the point where computer sound is disabled.   Turn on your TV.  It will be working.

    I just kept playing around with my computer sound options.  The all of a sudden, presto!   It was working. I was ready to throw the TV and the computer out of the window.  

    Once you get the TV sound working, you can use the TV audio output and connect it to your PC gaming speakers for awesome sound.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2010-01-07T21:40:22+00:00

    I am having the same problem as everyone else. I have an XPS M1330 I have tried most of the suggestions on this forum with no luck. I tried uninstalling the audio drivers and then reinstalling them. I went and checked in sounds before I rebooted and 2 more devices showed up but after I rebooted they disappeared.

    I went to the intel website but wasn't sure what to download.

    Has anyone else solved this problem on an xps m1330. I upgraded from Vista only a couple of weeks ago, it worked fine for me on Vista. I don't want to have to reinstall Vista.

    I am now about ready to throw my laptop out the window!

    Was this answer helpful?

    0 comments