Windows 7 will not recognize my iphone as a camera

Anonymous
2010-02-12T07:52:50+00:00

I noticed today while trying to upload pictures from my iphone, when I connect to my PC, itunes immediately recognizes my iphone, but window 7 will not recognize the device. When I try to access the files via "Computer" its not even listed as a connected device, even though itunes says it is. Normally, autoplay will come up the same time itunes launches. Reinstalled itunes and the device driver.

Now grabbed my wife's iphone, plugged it in, the computer recognizes the device as does itunes.

So whats the deal with mine? We're both running Version 3.1.3(7E18)

Can somone please help, I would like to upload my pictures and there are way to many to send by email

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-02-13T03:33:31+00:00

Hi Steele823,

Before proceeding with the troubleshooting, I’d suggest you to check for any settings, if any, within the iPhone (you may try and compare the settings with your wife’s iPhone, if need be) and check if you’ve accidentally missed out anything.

Here’s an Apple KB article that may just have the fix for the issue you’re facing:

iPhone or iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date

http://support.apple.com/kb/TS1538

Follow the troubleshooting steps mentioned in the above article, in the order and check if your issue gets fixed.

If the steps mentioned in the above article do not fix the issue, I’d suggest you to contact Apple Support:

Apple – Support – iPod – iTunes

http://www.apple.com/support/ipod/

Hope this helps.

Gokul - Microsoft Support

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  2. Anonymous
    2014-01-02T03:12:48+00:00

    Easier. I had Windows Explorer open and my phone plugged in. I did not see the phone in explorer. I then opened iTunes. It asked me if I wanted to see my iPhone. I said, Yes. It then told me to confirm on my phone. I did. As soon as I did, it showed up in Windows Explorer. Very easy.

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  3. Anonymous
    2013-11-27T03:29:22+00:00

    yakfish2, you rock. Deleting all external pictures allowed my pictures to import to Win7. Images edited on the phone by the internal phone software are fine. Thank you so much for sharing.

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  4. Anonymous
    2013-07-24T04:13:39+00:00

    Worked like a charm.  Thanks.

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