This forum probably isn't going to be so helpful with the no-sound issues. My usual suggestions are to fiddle with drivers and so forth, but I think you're way beyond that. You might want to try the pro audio forum (http://forums.microsoft.com/MSDN/ShowForum.aspx?ForumID=351&SiteID=1), even though that technically isn't the right place for audio support issues either...
Vista/No Sound/Failed to play test tone
i have recently upgraded to vista and found out that i have no sound. the driver (vista version) for my on board sound card seems fine but when i try to play a song on windows Media Player, i get a msg of "Windows Media Player encountered a problem while playing the file. For additional assistance, click Web Help." and i also get a "Failed to play test tone" msg when i try to test my speakers. i thought it was because of vista dosent support my crappy on board sound card so i got a new one.
i have just installed a Creative Audigy SE and have downloaded the driver for windows vista. again, in device manager, everything seems fine, the driver is fine, the device is working. but i still get the "Windows Media Player encountered a problem while playing the file. For additional assistance, click Web Help." when i try to play a song, as well as the "failed to play test tone" msg when i click on the Test button. please help me, i am tired of using a computer with no sound.
Windows for home | Previous Windows versions | Music, photos, and video
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
the solution is at the end of this thread:
http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=2155198&SiteID=1
basically, vista is...
51 additional answers
Sort by: Most helpful
-
Anonymous
2007-05-08T18:27:05+00:00 Dan,
I never received the email. It may have been blocked. Can you try sending the log file to *** Email address is removed for privacy *** instead?
-
Anonymous
2007-05-02T02:14:00+00:00 well, in the Device Manger, it says the driver is working. so iam not sure what the deal is.
sure i will email the file to *** Email address is removed for privacy ***
-
Anonymous
2007-05-02T01:02:41+00:00 Ok, and the driver version: 5.12.0001.2001 (English) was the one from Windows Update, which is not working, correct?
Can you email the AudioSrv.Evm.001 file to pvp at microsoft.com?