Programs Crash, error: Fault module kernelbase.dll . Application crash

Anonymous
2010-03-17T21:13:51+00:00

I have several programs that seems to be in some conflict with kernelbase.dll. They crash the moment I start them and kernelbase.dll is the fault module.

I've tried installing windows twice but the problem persist.

I've tried running in 'clean boot'.

I've tried 'Windows Resource Protection'

I've tried running the program in different compatability states.

Nothing helps. Any ideas?

The error message is pasted below:

Description:

  Stopped working

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    MDataTools.exe

  Application Version:    2.0.758.0

  Application Timestamp:    4b210990

  Fault Module Name:    KERNELBASE.dll

  Fault Module Version:    6.1.7600.16385

  Fault Module Timestamp:    4a5bdaae

  Exception Code:    e0434f4d

  Exception Offset:    00009617

  OS Version:    6.1.7600.2.0.0.256.48

  Locale ID:    1044

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Answer accepted by question author
Anonymous
2011-01-21T05:21:36+00:00

I guess you have answered it yourself. User Profile corruption.

Log in as a different User. rename the problem profile. Log in as the original user again. A new profile will get created. If the crash is gone, copy your over your user data from the corrupted one.

If it does not solve the issue. Repeat steps with default folder too. This is the template profile, when creating new profiles.

regards

Martin

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  1. Anonymous
    2010-12-20T19:53:06+00:00

    PowerPoint 2007 on Win7 was the first culprit. Then uninstalled and did a clean install of Office 2010, same issue. Can login to a different profile (enabled Administrator account) and it works. Log back into my own profile and even launching in Administrator mode fails. Still crashes.

    Problem signature:

      Problem Event Name:                        APPCRASH

      Application Name:                             POWERPNT.EXE

      Application Version:                           14.0.4754.1000

      Application Timestamp:                     4b967cf0

      Fault Module Name:                          KERNELBASE.dll

      Fault Module Version:                        6.1.7600.16385

      Fault Module Timestamp:                  4a5bdbdf

      Exception Code:                                  c0000005

      Exception Offset:                                0000b727

      OS Version:                                          6.1.7600.2.0.0.256.4

      Locale ID:                                             1033

    Additional information about the problem:

      LCID:                                                     1033

      skulcid:                                                 1033

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  2. Anonymous
    2010-10-28T20:02:47+00:00

    I'm seeing this all over the internet on all kinds of apps and no solution for any of them.

    I had the same problem with a custom VB.Net application, framework 2 running on Windows 2008 x64.  Compiling for x64, x86, or Any CPU didn't work, neither did re-adding the Excel COM object or other resources or setting the compatibility mode, or any of another half dozen things I tried.

    Finally, I set the .exe file properties to "Run as Administrator" and wallah - everything runs great!  I suspect there are embedded security or other settings that are the ultimate cause.

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  3. Anonymous
    2010-03-18T22:51:49+00:00

    * One application is Mamut (accounting). Another one is Lenovo Think Vantage Toolbox.

    * The errors shows up immidiatly when launching.

    * The machine is stand-alone notebook, workgroup by default

    Applications are supposed to be compatible with windows 7.

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  4. Anonymous
    2010-04-24T06:42:52+00:00

    I am having the same problem with the RTM version of Outlook 2010 as well :-(

    64bit windows 7, 64bit office 2010, both clean installs :-(

    Problem signature:

      Problem Event Name:    APPCRASH

      Application Name:    OUTLOOK.EXE

      Application Version:    14.0.4760.1000

      Application Timestamp:    4ba8ff82

      Fault Module Name:    KERNELBASE.dll

      Fault Module Version:    6.1.7600.16385

      Fault Module Timestamp:    4a5bdfe0

      Exception Code:    80000003

      Exception Offset:    0000000000032442

      OS Version:    6.1.7600.2.0.0.256.1

      Locale ID:    3081

      Additional Information 1:    da76

      Additional Information 2:    da7671c83c8e5be1dee1db74cf9dcaab

      Additional Information 3:    fcee

      Additional Information 4:    fceea6ba3e806cba5588f88c52d12c8d

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