Method 8, resetting IE 8 under tools>internet options>advanced>reset worked for me
Connection Problem Troubleshooting - 'The remote device or resource won't accept the connection Detected'
My desktop computer is a Windows Vista Home Premium 32 Bit. The problem occurred about 2 months ago, while it was still Vista, but please note that I upgraded to Windows 7 last night and the problem is still the same.
My Internet Explorer, computer updates, iTunes, and everything else, EXCEPT my AOL, won't work. My connection says 'excellent'. (Everything on my laptops hooking up to my wireless are working just fine, only my desktop is having this problem)
When I click on Internet Explorer, it says 'Internet Explorer cannot display the webpage', and when I click 'diagnose connection problem' it says 'Problems found- The remote device or resource won't accept the connection Detected'
I spoke to my Comcast internet provider all morning about this problem: She stated that on her side the internet connections were working properly. She ran me through steps including replugging the router cords, checking how the internet connection is set up, and some other things, but everything was how it was supposed to be. She suggested that maybe AOL could be the issue and to delete it since I was no longer using it, so I did, but nothing has changed. So, then she told me to contact Windows..(not sure how to call Windows technical support without paying $59?, but found this forum)
Is anyone familiar with this problem and could please help, or to at least point me in the right direction?
Also, please let me know if you need any other information about the problem.
Thanks,
Lily
Windows for home | Previous Windows versions | Internet and connectivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2011-07-09T20:55:40+00:00 Thanks so much!! Ours started having problems after a detection of malware and I was worried we'd have to take it to a pro. This worked immediately!
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Anonymous
2011-07-09T10:22:30+00:00 This method worked for me as well.
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Anonymous
2011-07-08T03:30:45+00:00 Do not install Win7 again. This is a virus called Win7(i no its ur computer). DO NOT ACCEPT ANY OF THEIR VIRUS SCANS OR ANTI VIRUS SYSTEMS. THEY WILL HACK YOUR ACCOUNTS AND JACK YOUR MONEY. The only way to fix this is to go to system tools>accesories>system restore. It might slow down your computer but it will revert back to any restore point you wish. Your files will not be infected. Best Of Luck to you!