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Hi,
I recently upgraded from Windows Vista Home Premium to Windows 7 Home Premium. With Vista, my battery performed very admirably and I never had any issues. As soon as I upgraded to Windows 7, I now encounter the following problem:
When I mouse over the battery icon in the system tray, it says "19% available (plugged in, charging)". However, the battery isnot charging at all. The little battery level animation stops, and, even though the system seems tothink it is charging my battery, it is not. When I first installed the new OS, the battery would charge to 69% with the same problem, then it went up to 75% for about 1 week before plummeting so that, now, my battery charge ceiling is 19%, which, as you can imagine, lasts about 15 minutes on battery power.
After several redundant and unhelpful communications with Microsoft, I thought perhaps someone on this board might have experience with this issue or suggestions on what I might try.
Please note this is NOT the seemingly frequent problem that some people have with the battery saying "plugged in, not charging", as my system specifically says the battery IS charging when it is not.
It took me some time to even get Microsoft to agree to troubleshoot the problem as they insisted it was because my battery is a bit old. However, this happens with both batteries I own, using either charger that I have, and, as I said before, it ONLY started right when I clean installed Windows 7.
Thanks in advance for any help!
Ryan
***Post moved by the moderator to the appropriate forum category.***
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello Ryanr1083,
We have come across with this issue. I would suggest you to get in touch with the system manufacturer and you may have to replace the bettery.
You can refer to the links mentioned below, which has similar issues.
I hope this information helps. Please get back to us if you have any more questions about this issue.
Thanks
Mir - Microsoft Support ****Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads
Another option: I have an Acer Aspire 5735z with two batteries (one genuine and one "chinese" type. In the first time all of the two batteries worked flawlessly, but after a while the "chinese" failed: I forced to discharge that battery (just till the notebook shuts down itself, not overdischarging) by running Prime95 and the laptop was powered off itself about 22% of battery percentage. Strange...After that I tried to turn on: the battery was recognised but on the gadget named "Battery Meter" the "Charge Rate" displayed nothing (if I swap to the other battery it shows the actual charging current in mA). But the other strange thing is it shows the battery health is ok with 22% in "charging" status...Of course not. ;) If I plug out the AC, the laptop immediately turns off. So I figured out it is not charging despite it says that...I thought about it must be a hardware problem, not software related. I dismantled the failed battery and measured a broken thermal fuse (50V / 9A / 139 Celsius, the exact type is: http://ruizhuowanghua.en.gongchang.com/product/15083184) on the PCB. Thermal fuses are sticky things to solder because the soldering heat stresses and damages the heat fuse. They probably make work initially but fail later. You can solder it with in several circumstances: short soldering time (less than or about a second) and you must use a "heatsink" (I used tweezers) to spread the heat. And give a time for chill out the fuse between soldering it's two legs!
This is definitely not the case. We have 2 Acer timeline X 1830t laptops with 2 good batteries that last 5+ hours. The 1 with Win 8 charges fine w/o issues & will bring both batteries to 100% charge.
The laptop with this problem used to charge w/o a problem to 100% & run for 5+ hours on either battery. This problem started when I removed win 8 and loaded Win 7...now it runs fine on the battery but shows charging but it does not charge at all...eg if there 72% it will not charge it up and will just stay at that level. The laptop recognizes there is a battery, the light signifies it is charging & clicking on battery icon shows charging but alas no charging. I have tried all the removed battery, adapter, uninstall battery combos but all that happens is the battery icon gives the appearance it is charging but the visual effect it is charging lasts for a few seconds and then it stops moving. It acts as normal except for charging issue...when I charge the battery in the no issue acer and install in the problem win7 acer it shows 100% and not charging.
I am having the same problem with my Windows 8 machine. It is at 60% and not charging.
Sandra
Hi,
Considering the age of the thread and to avoid confusion, if the troubleshooting steps in this thread did not resolve your issue I would recommend creating a new thread so that the community can focus on that thread. Refer to the following link prior to posting a question so that you may provide all the relevant information, for us to help you:
