Operation could not be completed (error 0x00000015). The device is not ready.

Anonymous
2010-02-18T22:11:11+00:00

After many problems, I managed to get my Epson RX600 printer/scanner working under Windows 7 Professional.

Now the error in the title line keeps appearing when I try to scan.  Epson support won't help as they say its a Microsoft problem.  Any suggestions appreciated.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2011-01-26T20:35:43+00:00

Well i have found out a perfect way to solve this problem. It worked for me so I'll be hoping it works for you too

This is how you have to do it. You need to enable WIA - Windows Image Acquisition. now to do that follow these steps.

  1. Click on start or the Window thingy.
  2. Type Services or Services.msc in the search part.
  3. Now scroll to the following services in the window that got opened.

Remote Procedure Call (RPC)

DCOM Server Process Launcher

RPC Endpoint Mapper

Shell Hardware Detection

Enable those services. To do so right click on them, click properties and make it automatic. Once you enable all of them start them. After all the services are started scroll for "Windows Image Acquisition" make this automatic too and start it. Just reboot your PC and you should be good to roll :D.

Scan all you want :) Problem solved.

Was this answer helpful?

60+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2010-02-24T19:24:53+00:00

What happens if you just click OK and continue the scanning operation?

As according to the below provided article this error message can be safely ignored in case of a picture scanning operation -

http://support.microsoft.com/kb/2018464

Also the link for the driver I provided works for both Vista 32-bit and 64-bit operating system as stated by the Epson website. The link directs to TWAIN Driver v3.04A for Windows Vista 32-bit and 64-bit Editions.

****Hope this helps. Let us know the results.

Thanks,

Meghmala – Microsoft Support

Visit our Microsoft Answers Feedback Forum and let us know what you think

Was this answer helpful?

20+ people found this answer helpful.
0 comments

69 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2011-12-20T16:08:38+00:00

    This fix works on widows 7  64- bit.

    My Canon scan lid 200 had stopped working.

    Canon had no idea how to fix, Toshiba also did not have a fix.

    Thank you Danny123456

    Was this answer helpful?

    0 comments
  2. Anonymous
    2011-12-09T03:51:35+00:00

    Enabling Shell Hardware Detection service aas "automatic" alone corrected the problem.  I be lieve the latest version of PC Tools Registery Mechasing Windows Performance Optimization changed the service to manual.

    Same with me and I do use PC Tools, Registery Cleaner/Optomizer, so maybe that is the key!

    Thanks

    Was this answer helpful?

    0 comments
  3. Anonymous
    2011-12-09T03:47:28+00:00

    On my computer, all were on automatic except the Shell Hardware Detection (was disabled somehow) After I put it on automatic, and rebooted my computer, I was able to scan again!!:)

    Was this answer helpful?

    0 comments