usb device not recognized in windows 7

Anonymous

So it seems MS has a problem with " usb device not recognized in windows 7 ". A Google search will find no real solutions to the problem. I haven't found one hear ether. How can I have a handful of flash drives and external hard drives that will not work on only 2 Win7 systems that I know of ,yet work on others ? I never needed to download drivers from anyone to make them work on any other OS . I just plug them in and the work ... THE 1st TIME... not after trying all things that don't. This is something that needs a REAL FIX. I should not have to pay Tech Support to find out why. This is clearly an OS Win7 problem. Thanks This is real FRUSTRATING

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Anonymous

Hi DJBigBang,

1. Have any USB or external drives worked on your computer? 2. What is the make and model of your computer?

As all the hardware devices have drivers associated similarly USB devices also have it. Sometimes proper drivers do not get detected after the initial installation so reinstallation of the drivers helps resolve the issues.

You may check after uninstalling and reinstalling the USB drivers if you are able to connect. You may disconnect all USB devices and then perform the following steps:

1. ClickStart, and then click Control Panel.

2. ClickSystem and Maintenance, click System, and then clickDevice Manager.

Note If Control Panel is in Classic View, double-clickSystem, and then click Device Manager.

If you are prompted for an administrator password or for a confirmation, type the password, or clickAllow.

**3.**In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".

Check if at all there is an exclamation mark along the driver, it suggests issues with the driver installed.

4. Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".

Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.

If you still face the same issue then you may check for the updated USB device drivers using windows update. Refer to the below link for assistance–

http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

If the issue sill persists I would request you to check for chipset driver updates which you can get at the manufacturer website. The chipset drivers normally incorporate USB controller drivers as well.

Hope this helps.

Thanks,

Meghmala – Microsoft Support

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Anonymous

Hello DJBigBang,

There is an old Windows XP KB article that was recently updated with multiple steps to resolve these types of issues. The KB covers Windows XP, Windows Vista and Windows 7 with step by step methods. See if this helps.

http://support.microsoft.com/kb/330140

Bobby

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125 additional answers

Anonymous

2015-08-02T13:04:00+00:00

Hey Fredd,

Thanks for posting your findings. Very odd indeed - but hey, whatever it takes to get the darn thing to work properly. But it sounds like your situation was an anomaly in that it was an easier fix than what most have had to go through to fix their machines (if they were able to fix their problem at all).

I'll be curious to see how much the latest 'new and improved' version of Windows (10) will be with regard to this problem. Overall I found Windows 7 to be quite stable and easy to work with - with the exception of this one nagging usb issue - and I've seen it on many clients' machines (I repair computers for a living).

Not yet ready to take the Windows 10 plunge - but I suppose I will be in the near future. As I often say to my clients: "There are 3 inevitable things in life: Death, Taxes and Windows upgrades".

Glad you found your solution and hopefully it will prove to be a solution for some (if not all) of the other readers of this thread.

Kudos.

Mark
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Anonymous

2015-08-02T11:54:19+00:00

This may be rare but after days of struggling with this problem, trying dozens of fixes from this and other forums, I found a quick, total solution to my case. No USB drives of any size would work. Windows 7 Pro's USB would recognize them, just no letter was assigned and the contents were not accessible. All other USB devices worked normally.

My solution:

I plugged in a Western Digital 1 TB external hard drive and it was found by Windows 7, but no drive letter or file access occurred. I went to DEVICE MANAGER, found the WD Passsport under DISK DRIVES. I right-clicked the WD drive and chose PROPERTIES. I clicked the DRIVER tab and clicked DRIVER DETAILS. In addition to two windows files:

C:\Windows\System32\DRIVERS\disk.sys

C:\Windows\System32\DRIVERS\partmgr.sys

were two Samsung files!

I have a SAMSUNG SSD. In CONTROL PANEL, PROGRAMS AND FEATURES, I uninstalled the two Samsung programs that came with the SSD, rebooted and all was normal.

Every disk and every USB port worked normally!

This may be a totally obscure cause, but maybe someone else out there is sufferings from this same behavior. I wasted days trying to fix this and the solution that worked took 2 minutes.
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Anonymous

2015-07-29T13:57:31+00:00

Hey Seal,

I feel your pain (and frustration).

Tell me this, have you tried plugging into your computer an entirely different USB dvd drive - of different make and model? I'd be curious to know what happened if you did or do in the future.

Also - have you tried the steps as suggested and outlined above by Berserker-Baste?
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