Hi,
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Sorry for the late reply. Try these steps and check if it helps.
- Right click "Computer".
- Click "Manage".
- Under the "System Tools" section, Double click "Local Users and Groups".
- Click "Groups" and then right click "Administrators".
- Now click "Add to group..." and click “Add”.
- Click "Advanced" and then click on "Find Now".
- Now, double click "Local Service" and then click "Ok".
"NT Authority\Local Service" should show up in the list now.
- Click "Ok", close Computer Management and reboot.
You may also try this:
Open a command prompt as an “Administrator” and type in the command mentioned below and press enter.
net localgroup "Administrators" "NT Authority\Local Service" /add
Also clear the Windows Media Player database. To do this, follow these steps:
- Exit Windows Media Player.
- Click Start, click Run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click OK.
- Select all the files in the folder, and then click Delete on the File menu.
Note: You do not have to delete the folders that are in this folder.
- Restart Windows Media Player.
Note: Windows Media Player automatically rebuilds the database.
If this does not resolve the problem, clear the Windows Media Player database cache files. To do this, follow these steps:
- Exit Windows Media Player.
- Click Start, click Run, type %LOCALAPPDATA%\Microsoft, and then click OK.
- Select the Media Player folder, and then click Delete on the File menu.
- Restart Windows Media Player.
Regards,
Afzal-Microsoft Support.
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