Windows Media Player - Intermittent error when trying to play media file-Server Execution Failed

Anonymous
2009-12-24T02:35:18+00:00

Windows Media Player - Server Execution Failed

I'm currently running Windows 7 Ultimate, 64-bit version.

Just recently started receiving this error about 2 weeks ago. The first media file I open with WMP works fine. All subsequent media files, regardless of type, hangs for about a minute and a half then pops up an error.

Nice error box with a red X stop sign and then:

C:/path to the file I tried to run/name.extension of said file

"server execution failed"

Task manager shows WMP running in background, stopping the process does not help. Restarting explorer does not help either. Full shutdown/restart just restarts the cycle. First file works, then the rest don't. No time issues either, I can launch it, play songs all day, change songs at random, etc.. If I close it, then try to restart, I get the error. Does not matter how long I wait between closing and restarting.  Does not matter what file is opened.

This error is in the event log at times corresponding to my "server execution errors"

The server {ED1D0FDF-4414-470A-A56D-CFB68623FC58} did not register with DCOM within the required timeout.

Also tried:

Control Panel, Programs, Turn Windows Features On/Off and disabled WMC and WMP.

Rebooted.

Went back, re-enabled both programs.

Rebooted.

Worked for about 10 minutes, then started back with the same error. 

I have also tried all of the suggestions available here: http://www.thewindowsclub.com/troubleshooting-windows-media-player-in-windows-7  with no result.

I've ran 7 since the beta was first available and had zero issues with this.  I did a clean install of the retail version when it released, and had no issues until now.  I have not installed anything other than Windows Updates.  Computer is clean, I've ran multiple malware/spyware scans and antivirus scans.  

I've also tried the system file checker (SFC), which found nothing.

It's also interesting to note, Windows Media Player Classic works flawlessly.

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2010-09-01T10:21:32+00:00

    Guess what ???

    That didn't work either !!!

    I've seen some really good prices on Apple products lately - and the reviews for their applications are really appealing as well. Looks like I will start to really consider switching to a nice shiny white desktop. 

    Sure I'm paying a bit more, but at least their stuff works - weighing up cost of an Apple product with the time spent trying to fix a core issue of why us mums and dads want a home PC - I've lost out big time on my Windows 7 purchase.

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  2. Anonymous
    2010-08-28T14:38:31+00:00

    rubberbudgie, please try the following (possible) fix:

    Open the Start Menu, go to  All ProgramsAccessories , right-click  Command Prompt , and select Run as administrator . Type the following command:

    regsvr32.exe jscript.dll

    and press Enter. Also type the following command, and press Enter again:

    regsvr32.exe vbscript.dll

    Does that help?


    Tim De Baets

    http://www.bm-productions.tk

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  3. Anonymous
    2010-08-27T02:30:17+00:00

    Is there a fix to this yet?

    This is doing my head in. With mine, it seems to happen after I have opened and closed 3 or 4 avi's or mp3's in quick succession of each other.

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  4. Anonymous
    2010-07-22T22:06:21+00:00

    Mike

    Thanks for the post although I am not having a go at anybody but stating how I feel.  I have a day job helping to support thousands of avionic sub-systems with hundreds of customers in an extremely safety concious environment.

    I would quite happily help Microsoft if they wanted to lend my computer to try to debug the fault OR to help them by fault finding specific things they would like me to check/test/trial.  That does not mean I want to re-install Windows 7 every time just because a subset of programs has a bug. 

    Would we re-install every avionic computer onto the aircraft just because the cockpit dimmer does not work? 

    Would we install all the software onto every IMA (Integrated Modular Avionics) computer for the same reason?

    NO, we would instruct the customer via maintenance manuals and In-Service Query responses (as a customer/airlines last resort) on how to troubleshoot the problem they have.

    Back to the thread in question, I only upgraded my laptop (4 year old XP SP 2 laptop to what is now a 10 month old machine) to Vista on the provision of a free Windows 7 upgrade.  This is because I found Vista unusable from my technical experience and I suffered with it for a month.

    So, from my perspective, all Technical "Fault Finding" information is not readily available but I am grateful to some of the helpful people, like the moderators and yourself for providing an insight into what it could be.  When I find a problem/bug then I hunt out what answers I can but that is difficult due to the newness of Windows 7.

    Got it:-

    The server {ED1D0FDF-4414-470A-A56D-CFB68623FC58} did not register with DCOM within the required timeout.

    Event ID 10010

    Level Error

    OpCode Info

    Task Category None

    Keywords Classic

    Details:-

    <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">

    **-**<System>

    ****<ProviderName="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />

    ****<EventID Qualifiers="49152">10010</EventID>

    ****<Version>0</Version>

    ****<Level>2</Level>

    ****<Task>0</Task>

    ****<Opcode>0</Opcode>

    ****<Keywords>0x80000000000000</Keywords>

    ****<TimeCreatedSystemTime="2010-07-22T21:56:07.000000000Z" />

    ****<EventRecordID>74319</EventRecordID>

    ****<Correlation/>

    ****<ExecutionProcessID="0" ThreadID="0" />

    ****<Channel>System</Channel>

    ****<Computer>Diggers-PC</Computer>

    ****<Security/>

    ****</System>

    **-**<EventData>

    ****<Data Name="param1">{ED1D0FDF-4414-470A-A56D-CFB68623FC58}</Data>

    ****</EventData>

    ****</Event>

    Friendly View:-

    Microsoft-Windows-DistributedCOM
    [ Guid] {1B562E86-B7AA-4131-BADC-B6F3A001407E}
    [ EventSourceName] DCOM
    - EventID 10010 <br> --- --- --- <br><br><br><br> [ Qualifiers] 49152 <br> --- --- --- --- ---
    Version 0 <br> --- --- ---
    Level 2 <br> --- --- ---
    Task 0 <br> --- --- ---
    Opcode 0 <br> --- --- ---
    Keywords 0x80000000000000 <br> --- --- ---
    - TimeCreated <br> --- --- <br><br><br><br> [ SystemTime] 2010-07-22T21:56:07.000000000Z <br> --- --- --- --- ---
    EventRecordID 74319 <br> --- --- ---
    Correlation <br> --- ---
    - Execution <br> --- --- <br><br><br><br> [ ProcessID] 0 <br> --- --- --- --- --- <br><br><br><br><br> [ ThreadID] 0 <br> --- --- --- --- ---
    Channel System <br> --- --- ---
    Computer Diggers-PC <br> --- --- ---
    Security <br> --- ---
    - EventData
    param1 {ED1D0FDF-4414-470A-A56D-CFB68623FC58}

    Laptop and spec identified above

    Happened ten minuted before posting.

    OOPs I am now adding to the email tennis - sorry.

    Diggers

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  5. Anonymous
    2010-07-22T17:03:37+00:00

    @Diggers

    -> "Standalone/Networked/Interneted, there is some problem with corruption of audio and video files/database/etc that is a bug in the latest WMP and not in the version that came with XP."

    The only "MP3 Corruption" issue I know of was discovered in the RC versions of Windows 7 (RC being release candidate, but not the final release) where a metadata update was stomping on the start of the actual music content.  That was fixed prior to Windows 7 final release build.  So either someone's discovered a separate MP3 Corruption issue, or they're not using the final released build of Windows 7.

    -> "I have no idea WHY WMP HAS to be connected to the internet just to play items in your media collection. On a computer that is standalone, why is that so alien to some people (e.g. my personal laptop is standalone in my place of employment but network and Interneted at home"

    WMP doesn't HAVE to be connected to the internet to play content.  Never had to be.  For a system that doesn't suffer the issue where WMP needs to be on the firewall "allow" list, it works just fine.  I do it all the time, so you're now comparing apples and oranges.

    -> "I agree that some of the replies from "Support Moderators" seem to be copy & paste and appear incredulous (why do I need to re-install Windows 7 after I only installed it a day/week/month ago)?"

    There's no such thing as a "support moderators" there are forum moderators (who are supposed to control, or at least attempt to control the forums to prevent abuse), and support engineers who sometimes provide solutions (although not always the correct solution), who may also do work in a moderator role, do not confuse the two.  Additionally, this is not an "official support channel" for Microsoft, this is a social answers network initially set up to have the user community support each other since, you *MAY* have noticed, there are actual uses who have more intimate knowledge of things than a lot of support engineers.  Support engineers simply try to come and provide help occasionally when they can.  75% of the time their reply is appropriate, 25% (as in this particular thread) it is not, but it's not for lack of trying on their part.

    Many of the "canned answers" are intended to be generic and try to cover as many versions of Windows as exist so yes, you're going to see the last resort option of trying a reinstall.

    -> "Some of us have supplied everything requested by the "Support Moderators" yet with little or no feedback"

    Support engineers at any organization truly have a thankless job since most people expect them to have every answer stored in their brains when the fact is that most of them have to use scripts because they're not intimately familiar with every version of every product ever distributed by their respective companies.  That said, most of the time, the information provided by users in these forums gets lost because people are constantly hijacking the threads and posting their own problems.  Additionally, sometimes support engineers don't NEED to provide feedback because someone else will post a solution, yet because that solution didn't come from said support engineer, it's immediately dismissed and ignored.

    ->  We pay $80+ to use software that saves use time and energy in our work/home environment.  Yes it is cheap compared to a car but it still has to work under the various "sale of goods" acts/laws and if the software fails then it is not fit and should be returned for a refund if the owner so wishes.

    So return Windows to where you purchased it from and switch to Linux which is supposed to be free but does, in fact, have a steep learning curve and doesn't always "just work".  Or get a Mac (after paying a preimum price for hardware) where Apple claims everything "just works" but we all know isn't true.

    -> "Mike Poz mentions WMP's use of the internet since Windows ME but We have had NO PROBLEMS with the earlier versions of the software."

    This particular version of the "server execution fail" error (the one where there is no WMP process running already yet the error occurs) is brand new to Windows 7, but as I have stated, it doesn't repro across every computer, which means that there is an outside influence causing it.  Until Microsoft can get it happening inhouse, they have no way of diagnosing it, so if your computer is actually having this problem, perhaps you could offer to lend your computer to Microsoft so that they can debug the issue.  Yes?  No? 

    Again, I don't work for Microsoft anymore so offering it to me would be useless, but that would be a definite way to get the problem investigated, understood and quite possibly resolved.

    Good luck, and know that I won't back to this thread (I've unchecked the box at the bottom that says "alert me") because I do need to find a real job that pays money instead of trying to educate people how the real world works for free.

    Mike Poz

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