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Windows Media Player - Server Execution Failed
I'm currently running Windows 7 Ultimate, 64-bit version.
Just recently started receiving this error about 2 weeks ago. The first media file I open with WMP works fine. All subsequent media files, regardless of type, hangs for about a minute and a half then pops up an error.
Nice error box with a red X stop sign and then:
C:/path to the file I tried to run/name.extension of said file
"server execution failed"
Task manager shows WMP running in background, stopping the process does not help. Restarting explorer does not help either. Full shutdown/restart just restarts the cycle. First file works, then the rest don't. No time issues either, I can launch it, play songs all day, change songs at random, etc.. If I close it, then try to restart, I get the error. Does not matter how long I wait between closing and restarting. Does not matter what file is opened.
This error is in the event log at times corresponding to my "server execution errors"
The server {ED1D0FDF-4414-470A-A56D-CFB68623FC58} did not register with DCOM within the required timeout.
Also tried:
Control Panel, Programs, Turn Windows Features On/Off and disabled WMC and WMP.
Rebooted.
Went back, re-enabled both programs.
Rebooted.
Worked for about 10 minutes, then started back with the same error.
I have also tried all of the suggestions available here: http://www.thewindowsclub.com/troubleshooting-windows-media-player-in-windows-7 with no result.
I've ran 7 since the beta was first available and had zero issues with this. I did a clean install of the retail version when it released, and had no issues until now. I have not installed anything other than Windows Updates. Computer is clean, I've ran multiple malware/spyware scans and antivirus scans.
I've also tried the system file checker (SFC), which found nothing.
It's also interesting to note, Windows Media Player Classic works flawlessly.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I've been waiting for help since December and your response is to someone else on the thread. Awesome. Customer service person of the year award material right there. So how do I go about leaving feedback for all the stellar service I've recieved here to date?
Hello Gemdarwen,
Thank you for your reply.
Per your previous post reply, to verify does the issue occur with the all of the following files types AVI, MPG and MP3 or only videos files recorded from the Sony HandyCam model DCR-SX40?
If the issue only occurs with video files recorded from the Sony HandyCam DCR-SX40, it appears that these videos record in a MPEG-2 format and would require that a MPEG-2 codec be installed. You may use your favorite search engine to search for MPEG-2 codec or DVD decoder that is Windows 7 compatible as Microsoft Windows operating systems provide only an MPEG-1 video decoder.
You may also view the link below provided by the device manufacturer for information regarding the MPEG-2 format.
Please also verify that the videos are in a Windows Media Player monitored folder and set the program default that you would like to use to open the video files types by going to Control Panel>Programs>Default Programs>Set your Default Programs.
For additional assistance with viewing the video file types recorded by the Sony HandyCam you may also contact the device manufacturer directly.
You may also view the links below with information regarding the supported file formats for Windows Media Player 11 and also the MPEG-2 format. This article is also applicable for Windows Media Player 12.
http://support.microsoft.com/kb/316992
http://windows.microsoft.com/en-US/windows7/Codecs-frequently-asked-questions
If the issue persists after the steps above, please post the application event logs details in its entirety by double clicking the application event log that occurred at the time of the issue and then click copy. Next, please paste the event logs details here.
Thank you,
Mary
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
Hi Mary,
The following error is showing in the event log at the exact same time the issue occured:
Level: Error
Date and Time: 13/04/2010 9:26:38 PM
Source: DistributedCOM
Event ID: 10010
The server {ED1D0FDF-4414-470A-A56D-CFB68623FC58} did not register with DCOM within the required timeout.
Also, my Sony HandyCam is model DCR-SX40
Regards
Gemdarwen.
Wow. Just wow. You guys really truly don't read anything do you. My event log entry for this error was IN MY FIRST POST. You know, the post from DECEMBER that's still unresolved. I'm not posting it again. I HIGHLY recommend SCROLLING UP and actually READING my initial post.
As for file location, again, if you read any of my previous posts, you'd know these are all locally stored.
Remember, reading is FUN-damental!
Hi zcd7,
Please check the Application Event Logs to check for any recent warnings or errors that occur at the time of the issue and relay the details.
To do this, please see the link below:
What information appears in event logs (Event Viewer)?
Please also relay if all of the media files are on the local PC.
Thank you,
Mary
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
