HDMI Audio not detected

Anonymous
2010-01-08T02:36:28+00:00

HDMI Audio showing up as "not plugged in" - what gives?

Alright, so I'm having all sorts of issues here. I've gotten myself a Netflix account, and I decided I wanted to watch things on my HDTV via my laptop. I got an HDMI cable and an Audio Cable (just in case since I've heard my laptop, a Dell Inspiron 1526, has issues with the audio and needed a cable) and tried to go. I plugged the HDMI cable in, got the video up and running in no time, but no sound. I went to activate it and saw that the HDMI audio device was "not plugged in." I have no idea why that was, but I looked around online. A few people mentioned uninstalling the high definition audio device then doing the scan for updates and that would fix the issue.

Well, I did that, and then the update (simply the same high def audio device) wouldn't install at all when I did the scan. It came up saying it hadn't installed properly. So, I can't get it to work at all. I tried using the audio cable and that didn't work either. What gives?!

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2010-01-09T02:11:01+00:00

Hi warrenjt,

Check out the manufacturer’s website and download the latest version of audio and video drivers.

Also check in the Device Manager to see if the HDMI Output is set as default device. This should solve the issue.

Method 1: Follow these steps to set the device as Default Device

  1. Click on Start-> Control Panel-> Click on Hardware and Sound-> Now click on Sound.
  2. Now under the Playback tab-> Right click in the blank space-> Select both "Show Disabled devices" and "Show Disconnected Devices".
  3. Now right Click on HDMI Output. Click on Properties-> Under the General tab click on "Device Usage" and select "Use this Device:(enable)". Click Apply. Click OK.
  4. Repeat Step 1 and in the step 2 -> Under the Playback tab-> Click on HDMI Output and “Set as Default”.

5. Click Apply. Click OK.

Also check out the following link which addresses the similar issue:

http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/01836258-d6a9-4199-bb56-b0f2c3d75fb8

Regards,

Divya R – Microsoft Support.

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  1. Anonymous
    2014-01-01T17:22:36+00:00

    I'm posting this in case someone else has the same problem as I did.  I wasn't able to fix it but I did find a workaround in my case that may shed some light on other people with the same problem.

    I got a Yamaha soundbar for Christmas but have been unable to get Windows 7 to output the 5.1 audio to it.

    Here's my hardware

    • WIndows 7 PC with an i3 processor and Intel HD Graphics 4000.
    • Panasonic TC-P55GT50 50 inch plasma display
    • Yamaha YSP-2200 soundbar.

    This is how I have it plugged together.

    • HDMI output from the PC directly into HDMI3 on the TV.
    • Audio out from the TV to the soundbar via the optical cable.

    The problem is that the only output device that's "plugged in" according to the device manager is the PanasonicTV0. The Panasonic TV works with HDMI port but it's limited to two speaker output.  When I watch movies on it, the voices are muddled. It sounds like you're listening to the dialog at the end of a long tunnel.

    I tried everything I could think of to enable 5.1 surround sound through the HDMI port. I updated my bios, and installed ALL the latest drivers, installed all Microsoft Service patches.  Nothing worked.

    I even tried to install an ATI video card but for some reason adding that card kept my system from even booting up.

    None of the steps I followed on this thread helped.  Remember, I was getting sound through the HDMI port via the PanasonicTV device but I couldn't enable the High Definitoin HDMI device becuase it was disabled.

    My workaround was to plug the PC into the HDMI input on the soundbar and plug the TV input into the HTMI output of the soundbar.  When I did that, I got a second "PanasonicTV0" device but this time the multi-speaker options were available.

    So here's the summary;

    PC -> HDMI Adapter  -> TV  HDMI3 input --> TV Optical Out -> Yamaha Soundbar Optical in is limited to  2 channel sound.

    PC -> HDMI Adapter -> Yamaha Soundbar HDMI In -> Yamaha HDMI out -> TV HDMI3  input has access to the full multi-speaker settings.

    What does this mean?  It means that the PC can't negotiate with the soundbar correctly if it's going through the Panasonic TV.  When it goes directly to the soundbar and then to the TV it all works correctly. It's probably something with the HDMI handshake. It could be a problem in Windows or even on the Panasonic TV.  Wherever the problem lies, it's been a big PITA.

    Anyway, maybe this will help someone at Microsoft diagnose the problem (doubtful) or maybe it will help someone else with a work around.

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  2. Anonymous
    2013-12-28T23:00:36+00:00

    ****SOLVED****

    Went through the same issue and hassle and wasted 2 hours trying to figure it out...

    Install the below (i know there is a newer version available, but this is what worked for me):

    https://downloadcenter.intel.com/Detail\_Desc.aspx?agr=Y&DwnldID=23339&lang=eng&OSVersion=Windows%208.1%2C%2064-bit\*&DownloadType=Drivers

    1. Make sure you are ONLY connected to your main display (monitor..etc)
    2. Remove the HDMI cable (the one with the issue)
    3. Install PROPERLY and close unnecessary programs
    4. RESTART after installation

    Following all the above made it work for me. Hope it helps (-_-)b

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  3. Anonymous
    2013-12-24T16:53:53+00:00

    Keep in mind the Realtek Digital Output High Definition Audio requires a special cable that goes from the Red and purple connectors to your sound card.  Just use the AMD one.

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  4. Anonymous
    2013-12-24T03:46:22+00:00

    I did this but HDMI isnt showing up still. I do have "Show Disabled Devices" and "Show Disconnected Devices" selected.

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