This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I talked to a netflix technical assistant tonight and he tried to help me with this problem, but was unsuccessful. The error code I receive from Netflix is N8156-6003. He walked me through many different procedures to fix the problem and nothing seems to be working. He even directed me to try tinyurl.com/netflixsl and after the individualizing it goes to opening and stays there. My laptop is on 8 months old and is not used very often, not sure what the issue is, Netflix seems to think it is a problem with microsoft, please help.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello, Nea5577
After loading the page to watch a video, right click the applet, then click Silverlight.
On the Playback tab ensure that the “Enable download...” option is selected.
On the Application Storage tab, click Delete all to clear any cached files.
David
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
"Run your browser as an Administrator. Open Netflix, start watching a movie. Once it successfully starts playing, you can close your browser and then resume watching whatever you’d like to watch"
Does it help?
S.Sengupta Media Center MVP
Tried this and still not working. Keep getting the same message. Message says that their is a problem playing protected DRM content on your system. Then it tells me to close browser and reopen and try again. Still does not work. After that it says to call netflix tech assistance. Well I did that and they tried their solutions and were not able to help. Don't know what else to do, we have a desktop that is at least 5 years old and the movies are playing on it, why not the laptop.
I am getting so frustrated with this. I have even uninstalled silverlight 4 and replaced it with silverlight 3 and it still does not work. What is going on?
I am getting this same error. I tried the options suggested above, but it still is not working.
