Large file transfer stops working when using USB hard drive and Windows 7 64 bit, Intel chipset

Anonymous
2010-02-04T16:15:04+00:00

I have an Acer Aspire 8735G running Windows 7 home premium 64 bit. I have a clean install and all the latest BIOS and drivers from the manufacturer. It also in NOT running Nvidia chip for the USB enhanced controller. It is an Intel controller. When I use any USB hard drive, the transfer starts then stops responding part way through. It seems to stop at various points in the transfer. I have to reboot to get the USB port to start working again. This happens with large files and folders with a large amount of files within. Can anyone help ?

Thanks

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2010-02-11T18:57:58+00:00

    I have previously done this. There were no errors. It happens on both of my USB hard drives. Again, It will work in safe mode.

    Thanks

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  2. Anonymous
    2010-02-11T17:58:04+00:00

    Hi Croth44,

    There might be some corruption in the drive. So, run a check disk on your USB drive and see if it helps.

    http://windows.microsoft.com/en-us/windows7/Check-a-drive-for-errors

    Bindu S -- Microsoft Support

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  3. Anonymous
    2010-02-11T16:33:07+00:00

    So I guess no one has anymore ideas ?

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  4. Anonymous
    2010-02-08T23:58:31+00:00

    I uninstalled all the programs you suggested, unfortunately it would now lock up the computer at the start of a large file transfer and force a reboot.  I am not sure why safe mode works . If I am in msconfig and disable all the non microsoft services and all the startup items , what is safe mode doing differently. Maybe I could start looking there. Going through items one at a time until I find it. I am just not sure where to start.

    I also downloaded  a copy of richcopy as suggested. It transferred 921mb of file in six directories with no problems from the USB drive to the computer.

     As I said earlier, I can write large files to the USB hard drive. The problem occurs when I try to copy large files or groups of files from the USB hard drive to the computer.

    Thanks for your efforts. Please keep the suggestions coming. From what I am reading , I am certainly not the only one with this problem.

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  5. Anonymous
    2010-02-08T05:00:37+00:00

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