Catalyst Control Centre: Host application has stopped working

Anonymous
2010-03-30T23:16:18+00:00

What does the error message "Catalyst Control Centre:  Host application has stopped working"  mean and how do I fix it??

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2011-06-17T14:16:07+00:00

This may be the solution you are seeking.

I recently removed the Vista Recovery Center malware from another one of our company laptops. It has ATI graphics installed. This malware hides most of the files on the PC in an attempt to fool you into thinking that your PC is really damaged like it is reporting. Removing the malware does not undo the hidden aspects. In Vista, the c:\Users*"your profile name (usually Owner)"*  folder contains the AppData subdirectory that the Catalyst Control Center needs to access in order to function. When this directory is hidden, then CCC cannot locate the necessary files to launch. To fix this issue, I use the following steps.

Navigate to c:\ and right click on Users. Select properties. Under the General tab, look at the bottom for the Hidden selection. If there is not a check mark in the box, place a check mark there. Hit apply, select yes to apply to all subdirectories. If you clicked ok, you may notice that it disappeared from the right pane once it finishes. It should still be listed under the tree on the left. Right click on it again. This time remove the check mark and apply to all subdirectories. Once it has finished, your files in the Users directory should reappear and Catalyst Control Center should function normally again. This has worked in all cases that I have encounterd so far. Hopefully this works for you as well..

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Anonymous
2010-04-05T17:44:45+00:00

Hi landbpeters,

You should be able to download the latest version of the Catalyst Control Center/drivers for your video card from here:

http://support.amd.com/us/Pages/AMDSupportHub.aspx

Hope this helps!


Debra

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think

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  1. Anonymous
    2011-10-10T16:54:31+00:00

    I have Window 7 and completed the first half of these instructions. Unfortunately I 'x'd" out and lost my hidden files checkmark box. I went back into COMPUTER and could not find my USERS file. Now my desktop is virtually empty. I have different errors happening along with CATALYST CONTROL CENTER IS NOT WORKING. How do I find my USERS folder to finish up the proposed solution?

    I have done the same thing. I showed the hidden file of the USERS folder. It removed it from the right side and shifted to the left side as USER. I don't know how to change this back. I don't have an option in the USER file to untick hidden files. I also lost the items that was on my desktop. Any ideas?

    thanks.

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  2. Anonymous
    2011-10-10T14:22:19+00:00

    I have Window 7 and completed the first half of these instructions. Unfortunately I 'x'd" out and lost my hidden files checkmark box. I went back into COMPUTER and could not find my USERS file. Now my desktop is virtually empty. I have different errors happening along with CATALYST CONTROL CENTER IS NOT WORKING. How do I find my USERS folder to finish up the proposed solution?

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  3. Anonymous
    2011-10-08T10:43:04+00:00

    This may be the solution you are seeking.

    I recently removed the Vista Recovery Center malware from another one of our company laptops. It has ATI graphics installed. This malware hides most of the files on the PC in an attempt to fool you into thinking that your PC is really damaged like it is reporting. Removing the malware does not undo the hidden aspects. In Vista, the c:\Users*"your profile name (usually Owner)"*  folder contains the AppData subdirectory that the Catalyst Control Center needs to access in order to function. When this directory is hidden, then CCC cannot locate the necessary files to launch. To fix this issue, I use the following steps.

    Navigate to c:\ and right click on Users. Select properties. Under the General tab, look at the bottom for the Hidden selection. If there is not a check mark in the box, place a check mark there. Hit apply, select yes to apply to all subdirectories. If you clicked ok, you may notice that it disappeared from the right pane once it finishes. It should still be listed under the tree on the left. Right click on it again. This time remove the check mark and apply to all subdirectories. Once it has finished, your files in the Users directory should reappear and Catalyst Control Center should function normally again. This has worked in all cases that I have encounterd so far. Hopefully this works for you as well..

    Hi Mike, thanks for this advice it worked perfectly on my Dell which has Windows 7 and the malware had hidden my files. Appreciate your help. Kuli

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