Catalyst Control Centre: Host application has stopped working

Anonymous
2010-03-30T23:16:18+00:00

What does the error message "Catalyst Control Centre:  Host application has stopped working"  mean and how do I fix it??

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2011-06-17T14:16:07+00:00

This may be the solution you are seeking.

I recently removed the Vista Recovery Center malware from another one of our company laptops. It has ATI graphics installed. This malware hides most of the files on the PC in an attempt to fool you into thinking that your PC is really damaged like it is reporting. Removing the malware does not undo the hidden aspects. In Vista, the c:\Users*"your profile name (usually Owner)"*  folder contains the AppData subdirectory that the Catalyst Control Center needs to access in order to function. When this directory is hidden, then CCC cannot locate the necessary files to launch. To fix this issue, I use the following steps.

Navigate to c:\ and right click on Users. Select properties. Under the General tab, look at the bottom for the Hidden selection. If there is not a check mark in the box, place a check mark there. Hit apply, select yes to apply to all subdirectories. If you clicked ok, you may notice that it disappeared from the right pane once it finishes. It should still be listed under the tree on the left. Right click on it again. This time remove the check mark and apply to all subdirectories. Once it has finished, your files in the Users directory should reappear and Catalyst Control Center should function normally again. This has worked in all cases that I have encounterd so far. Hopefully this works for you as well..

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Anonymous
2010-04-05T17:44:45+00:00

Hi landbpeters,

You should be able to download the latest version of the Catalyst Control Center/drivers for your video card from here:

http://support.amd.com/us/Pages/AMDSupportHub.aspx

Hope this helps!


Debra

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think

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  1. Anonymous
    2011-06-20T15:29:29+00:00

    This may be the solution you are seeking.

    I recently removed the Vista Recovery Center malware from another one of our company laptops. It has ATI graphics installed. This malware hides most of the files on the PC in an attempt to fool you into thinking that your PC is really damaged like it is reporting. Removing the malware does not undo the hidden aspects. In Vista, the c:\Users*"your profile name (usually Owner)"*  folder contains the AppData subdirectory that the Catalyst Control Center needs to access in order to function. When this directory is hidden, then CCC cannot locate the necessary files to launch. To fix this issue, I use the following steps.

    Navigate to c:\ and right click on Users. Select properties. Under the General tab, look at the bottom for the Hidden selection. If there is not a check mark in the box, place a check mark there. Hit apply, select yes to apply to all subdirectories. If you clicked ok, you may notice that it disappeared from the right pane once it finishes. It should still be listed under the tree on the left. Right click on it again. This time remove the check mark and apply to all subdirectories. Once it has finished, your files in the Users directory should reappear and Catalyst Control Center should function normally again. This has worked in all cases that I have encounterd so far. Hopefully this works for you as well..

    I am so grateful for your advice!!!  I thought that I had lost all of my files and pictures, etc.  I did exactly as you said above and my files and everything are now back and accessable.  Thank you so much again.

    Take Care & GOD BLESS

    You are very welcome, I am glad It helped. Take care.

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  2. Anonymous
    2011-06-20T15:28:29+00:00

    The hidden desktop icons is another issue caused by the malware infection. The above instructions were for the Catalyst Control Centre host application not starting in Windows Vista. For the desktop icons that is another process to resolve (similar, but in a different area). However, you have restored your desktop. I would suggest running thorough malware and virus scans. Some malware can imbed itself into your restore points. There are very effective free programs such as Malwarebytes, as well as mircrosofts own security essentials that work well. There are several steps to doing a proper cleaning, and that is another forum topic all together. At this point, I suggest starting with something like Malwarebytes and scanning your system.

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  3. Anonymous
    2011-06-19T12:02:25+00:00

    This may be the solution you are seeking.

    I recently removed the Vista Recovery Center malware from another one of our company laptops. It has ATI graphics installed. This malware hides most of the files on the PC in an attempt to fool you into thinking that your PC is really damaged like it is reporting. Removing the malware does not undo the hidden aspects. In Vista, the c:\Users*"your profile name (usually Owner)"*  folder contains the AppData subdirectory that the Catalyst Control Center needs to access in order to function. When this directory is hidden, then CCC cannot locate the necessary files to launch. To fix this issue, I use the following steps.

    Navigate to c:\ and right click on Users. Select properties. Under the General tab, look at the bottom for the Hidden selection. If there is not a check mark in the box, place a check mark there. Hit apply, select yes to apply to all subdirectories. If you clicked ok, you may notice that it disappeared from the right pane once it finishes. It should still be listed under the tree on the left. Right click on it again. This time remove the check mark and apply to all subdirectories. Once it has finished, your files in the Users directory should reappear and Catalyst Control Center should function normally again. This has worked in all cases that I have encounterd so far. Hopefully this works for you as well..

    I am so grateful for your advice!!!  I thought that I had lost all of my files and pictures, etc.  I did exactly as you said above and my files and everything are now back and accessable.  Thank you so much again.

    Take Care & GOD BLESS

    Was this answer helpful?

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