"Preparing To Configure Windows. Please Do Not Turn Off Your Computer"

Anonymous
2009-12-03T01:02:16+00:00

Hi. I just got my new laptop yesterday with Windows 7 Home Premium. When I left for school this morning, I shut down my computer and saw that it had 22 Windows Updates to download. When I turned it back on this afternoon, it was stuck at a screen that said "Preparing To Configure Windows. Please Do Not Turn Off Your Computer." I decided to wait but it stayed the same for as long as I waited. Finally, I powered it off by holding on the power button, and just normally booted the system. Will there be any damage done to my new laptop? Is there any way I can prevent this update glitch from happening again? Thanks.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2010-04-23T05:50:01+00:00

Hi. I just got my new laptop yesterday with Windows 7 Home Premium. When I left for school this morning, I shut down my computer and saw that it had 22 Windows Updates to download. When I turned it back on this afternoon, it was stuck at a screen that said "Preparing To Configure Windows. Please Do Not Turn Off Your Computer." I decided to wait but it stayed the same for as long as I waited. Finally, I powered it off by holding on the power button, and just normally booted the system. Will there be any damage done to my new laptop? Is there any way I can prevent this update glitch from happening again? Thanks.

I just bought a Toshiba Laptop for a Client with windows 7 home,

As a favour for my clients I usually run windows update for them so they get it all working and are 100% confident that when they get it as up to date as possible,

I ran into the exact same problem as above, i read this thread and read all different reply's but none of them realy worked for me and i didnt have time to wait...

this is what worked for me:

  1. Hold down the power button and switch of your machine
  2. Restart your computer and just before windows boots hit the F8 button
  3. Boot into safe mode
  4. login (if nessecary)
  5. Make sure that any virus scanners at this point are disabled before continuing
  6. Click "Start" > "Accessories" > "System Restore"
  7. Click "Next"
  8. Pick an earlier restore point and then click next, (its best to pick the 1 just before you had problems)
  9. Click next and follow the prompts and it will start a system restore
  10. wait till your computer does this System Restore process
  11. Regardless of whether the system restore process fails or passes it should now get you out being stuck at "Preparing To Configure Windows. Please Do Not Turn Off Your Computer."

Now...

  1. login if required

13 Disable Virus Scanner before moving on

  1. Run windows update
  2. now it should run without any problems
  3. if you do have problems and run into a loop Call your Computer Manufacturer or the company that you purchased it off and see if they can help you,

Thanks

Michael

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  1. Anonymous
    2011-02-16T09:25:53+00:00

    Greetings

    I had exactly the same problem today - and tried the power off, take the battery out etc solutions which did not work.  However, having read through the posts here I did the Control-Alt-Delete reboot and it instantly kicked me into the logon screen, without rebooting, startup was then a little slower than normal but it seems to have worked - it reports that all the updates were successfully applied.  Looks like the thing gets stuck in an infinite loop after the update process is finished - thanks to whoever it was that found the fix and thanks to Microsoft for wasting an entire morning of a holiday week-end!  After a year you might have expected them to publish something helpful here wouldn't you?

    Not sure I believe the posters who say it is down to the anti-virus as it hangs before anything gets loaded into memory that could kick the anti-virus off.  I think people just assume the anti-virus is the problem without properly investigating

    However Windows 7 is a ____ of a lot better than Vista - and seems to be following the Microsoft tradition of releasing alternating products that work and then dont work (who remembers Windows 2000 with fond memory eh?) and getting the users to Beta test cruddy software and pay for it so maybe there is light at the end of the tunnel.  Lets hope we can hang on to it like Xp for years and years beyond teh point MS want us to upgrade!

    Hey MS wont let you put words like shell without the s - presumably they dont believe in the place - someone needs to tell the Pope!

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  2. Anonymous
    2011-02-14T18:39:30+00:00

    Interesting thread.  It's over a year old with 36,588 views as of today (Feb 14, 2011) and yet NO official "microsoft answer" or explanation as to what's happening during these interminable "updates."  Today it happened to me after doing a repair install of Windows 7.  It has been stuck at Part 1 of 3 15% for several hours and no indication whether anything is happening.  There's no disk activity.  Who knows whether to wait or reboot?  How long a wait is long enough?

    I'm going to follow one of the suggestions above: reboot ... do whatever I need to to get to the desktop ... then install the updates one at a time.

    sheesh

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  3. Anonymous
    2011-02-03T19:52:30+00:00

    Yesterday I was a proud recipient of a Dell Precision running Windows 7 Professional. We had held on to XP as long as we could, and since I needed a replacement computer, we opted to let me be the office guinea pig for Microsoft's new OS. I had no complaints. Windows 7 had different ways of doing things, but none that were a significant departure from XP. Today I installed applications we use beyond Microsoft's business suit and rebooted. Big mistake. The system informed me it was installing sixteen updates, but on restart it has put me into "Preparing to configure Windows" purgatory with no one to offer prayers for my speedy removal.

    This, suffice to say, is not good. Double plus ungood, if you like. But, things like this is why I get to be the guinea pig, where we can evaluate packages before adopting them through the workplace.

    As it stands now, I cannot recommend Windows 7 for our company.

    Let me say this again, on the off chance that someone in Microsoft is monitoring this board. I cannot recommend Windows 7 for our company. We cannot afford the downtime involved. We need something that works.

    I hate to say the "L" word, for some are quick to invoke Linux and Mac whenever there's mention of Windows problems. For what it's worth, I tinker with Ubuntu at home, and while Linux is less of a hassle than in years past, it has its own quirks. But so far Ubuntu hasn't wandered off to gaze at it's navel while I stare at "Preparing to configure Windows." Right now Ubuntu and WINE are looking mighty interesting, and I think it would be a good project to try on an older computer.

    Angry? No. I simply can't recommend an OS that leaves users twiddling their thumbs for hours on end.

    Pass this up the chain, Microsoft reader. Maybe someone higher up will pay attention. If not . . . well, it's not written in stone that a PC must run Windows, or any Microsoft product at all.

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  4. Anonymous
    2011-02-01T17:18:19+00:00

    thanks JC NZ!  CTRL-ALT-DEL worked like a charm!

    =j=

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