Blue Screen BCCode 116

Anonymous
2010-01-04T01:42:05+00:00

Brand new ASUS twice now I have gotten the dreaded Blue Screen after starting my PC from Hibernate. Once I select start windows in normal mode it works fine. If I shut down totally and re-start it starts up fine no blue screen. Any ideas ??

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7600.2.0.0.768.3

Locale ID: 1033

Additional information about the problem:

BCCode: 116

BCP1: FFFFFA80094D44E0

BCP2: FFFFF88010174230

BCP3: 0000000000000000

BCP4: 0000000000000002

OS Version: 6_1_7600

Service Pack: 0_0

Product: 768_1

Files that help describe the problem:

C:\Windows\Minidump\010310-22120-01.dmp

C:\Users\Jill\AppData\Local\Temp\WER-51620-0.sysdata.xml

Windows for home | Previous Windows versions | Windows update

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Answer accepted by question author
Anonymous
2010-01-04T23:06:26+00:00

Hi,

Welcome to Microsoft answers.

 I would suggest you to update the drivers for your graphis card, here are the steps:

1.      Open Windows Update by clicking the Start button. In the search box, type Update, and then, in the list of results, click Windows Update.

2.      In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.

3.      If there are any available updates, click the link in the box under Windows Update to see more information about each update. Each type of update might include drivers.

4.      On the Select the updates you want to install page, look for updates for your hardware devices, select the check box for each driver that you want to install, and then click OK. There might not be any driver updates available.

5.      On the Windows Update page, click Install updates If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

http://windows.microsoft.com/en-US/windows7/What-to-do-when-a-device-isnt-installed-properly 

If you cannot find the drivers, then go to manufacturer’s website download the latest drivers and install.

For more information on the issue, refer this link:

http://social.answers.microsoft.com/Forums/en-US/vistaperformance/thread/6940c7ff-64e7-48fd-8101-239abd5678a0

 Please respond back for the status on the issue and let us know if you have any issues.

Thanks and Regards,

Azam – Microsoft Support.

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  1. Anonymous
    2013-02-13T16:00:50+00:00

    I have the same problem too. I reinstalled the operating system and update driver graphic and ocurred the same error.

    PC. Dell Optiplex 760

    Mem 2 GB RAM

    Firma con problemas:

    Nombre del evento de problema: BlueScreen

    Versión del sistema operativo: 6.1.7600.2.0.0.256.48

    Id. de configuración regional: 2058

    Información adicional del problema:

    BCCode: 116

    BCP1: 856A3510

    BCP2: 8DC289B0

    BCP3: 00000000

    BCP4: 0000000C

    OS Version: 6_1_7600

    Service Pack: 0_0

    Product: 256_1

    Archivos que ayudan a describir el problema:

    C:\Windows\Minidump\021313-32183-01.dmp

    C:\Users\olivarj1\AppData\Local\Temp\WER-58625-0.sysdata.xml

    Lea nuestra declaración de privacidad en línea:

    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0c0a

    Si la declaración de privacidad en línea no está disponible, lea la declaración de privacidad sin conexión:

    C:\Windows\system32\es-ES\erofflps.txt

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  2. Anonymous
    2012-06-22T19:21:38+00:00

    Same problem with MW3. and after few crashes its getting worse and crash while using other applications as well, 

    Problem signature:

    Problem Event Name: BlueScreen

    OS Version: 6.1.7601.2.1.0.256.48

    Locale ID: 1033

    Additional information about the problem:

    BCCode: 116

    BCP1: FFFFFA80072A4010

    BCP2: FFFFF8800FD661A4

    BCP3: FFFFFFFFC000009A

    BCP4: 0000000000000004

    OS Version: 6_1_7601

    Service Pack: 1_0

    Product: 256_1

    Files that help describe the problem:

    C:\Windows\Minidump\062212-21652-01.dmp

    C:\Users\Thorgel\AppData\Local\Temp\WER-37518-0.sysdata.xml

    Read our privacy statement online:

    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:

    C:\Windows\system32\en-US\erofflps.txt

    System Information

    Time of this report: 6/22/2012, 15:22:40

    Machine name: THORGEL-PC

    Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)

    Language: English (Regional Setting: English)

    System Manufacturer: System manufacturer

    System Model: System Product Name

    BIOS: BIOS Date: 04/14/11 16:10:38 Ver: 08.00.15

    Processor: AMD Phenom(tm) II X6 1055T Processor (6 CPUs), ~2.8GHz

    Memory: 8192MB RAM

    Available OS Memory: 8192MB RAM

    Page File: 2018MB used, 14362MB available

    Windows Dir: C:\Windows

    DirectX Version: DirectX 11

    DX Setup Parameters: Not found

    User DPI Setting: Using System DPI

    System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

    DxDiag Version: 6.01.7601.17514 64bit Unicode

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  3. Anonymous
    2012-05-01T12:02:01+00:00

    I have the same problem: getting blue screen with error code: BC Code 116

    Blue Screen started after windows updated my videocard (nVidia GeForce 7300 GT)  driver and trying to play any movie. I checked the manufacturers site for update, which I found. I updated with the new driver but still gettin Blue Screen and restart of the computer.

    I have a clean windows install (Win 7 x 86).

    I tried all the advices I could found.

    • Deleting the driver and reinstalling it - didn't help
    • Run memory and disk check - didn't help
    • Cleaned the house and funs, cpu and gpu runs on normal temperature

    It really getting me creasy - Please help. Bellow the error messeges I got and the nVidia system information (from nVidia Control Panel)

    Problem signature:

      Problem Event Name:    BlueScreen

      OS Version:    6.1.7601.2.1.0.256.4

      Locale ID:    1038

    Additional information about the problem:

      BCCode:    116

      BCP1:    853FE510

      BCP2:    92560ACE

      BCP3:    00000000

      BCP4:    00000002

      OS Version:    6_1_7601

      Service Pack:    1_0

      Product:    256_1

    Files that help describe the problem:

      C:\Windows\Minidump\050112-23937-01.dmp

      C:\Users\En\AppData\Local\Temp\WER-185734-0.sysdata.xml

    NVIDIA System Information report created on: 05/01/2012 11:10:36

    System name: EN-PC

    [Display]

    Operating System:    Windows 7 Enterprise, 32-bit (Service Pack 1)

    DirectX version:    11.0

    GPU processor:        GeForce 7600 GS

    Driver version:        296.10

    DirectX support:    9.0c

    Core clock:        500 MHz

    Memory clock:        700 MHz (1400 MHz data rate)

    Memory interface:    128-bit

    Total available graphics memory:    368 MB

    Dedicated video memory:    128 MB GDDR3

    System video memory:    0 MB

    Shared system memory:    240 MB

    Video BIOS version:    5.73.22.15.01

    IRQ:            16

    Bus:            AGP 0X

    [Components]

    easyDaemonAPIU.DLL        1.7.11.0        NVIDIA Update Components

    WLMerger.exe        1.7.11.0        NVIDIA Update Components

    daemonu.exe        1.7.11.0        NVIDIA Update Components

    ComUpdatus.exe        1.7.11.0        NVIDIA Update Components

    NvUpdtr.dll        1.7.11.0        NVIDIA Update Components

    NvUpdt.dll        1.7.11.0        NVIDIA Update Components

    nvui.dll        7.17.12.9610        NVIDIA User Experience Driver Component

    nvxdsync.exe        8.17.12.9610        NVIDIA User Experience Driver Component

    nvxdplcy.dll        8.17.12.9610        NVIDIA User Experience Driver Component

    nvxdbat.dll        8.17.12.9610        NVIDIA User Experience Driver Component

    nvxdapix.dll        8.17.12.9610        NVIDIA User Experience Driver Component

    NVCPL.DLL        8.17.12.9610        NVIDIA User Experience Driver Component

    nvCplUIR.dll        4.3.790.0        NVIDIA Control Panel

    nvCplUI.exe        4.3.790.0        NVIDIA Control Panel

    nvWSSR.dll        6.14.12.9610        NVIDIA Workstation Server

    nvWSS.dll        6.14.12.9610        NVIDIA Workstation Server

    nvViTvSR.dll        6.14.12.9610        NVIDIA Video Server

    nvViTvS.dll        6.14.12.9610        NVIDIA Video Server

    nvDispSR.dll        6.14.12.9610        NVIDIA Display Server

    NVMCTRAY.DLL        8.17.12.9610        NVIDIA Media Center Library

    nvDispS.dll        6.14.12.9610        NVIDIA Display Server

    NVCUDA.DLL        8.17.12.9610        NVIDIA CUDA 4.1.1 driver

    nvGameSR.dll        6.14.12.9610        NVIDIA 3D Settings Server

    nvGameS.dll        6.14.12.9610        NVIDIA 3D Settings Server

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  4. Anonymous
    2012-01-19T22:16:20+00:00

    i bought sony vaio E series i5 about 5 days ago ..now the problem i am facing my laptop suddenly show black screen with sound tren tren tren about for 5-8 seconds after that its restart automatically and i am getting the error message  as mentioned below

    problem signature:

    Problem event name:      Blue screen

    OS version:                        6.1.7601.2.1.0.768.3

    Local id                                2057

    Additional information about the problem:

    BCCode                                 116

    BCP1:                                 FFFFFA80087974E0

    BCP2:                                 FFFFF8800F9F90BC

    BCP3:                                 FFFFFFFFC000009A

    BCP4:                                 0000000000000004

    OS Version                       6_1_7601

    Service pack                     1_0

    product                                768_1

    please help me what i have to do now i am too much worried as i bought that new one few days ago

    thanks

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