Audio stops working but works after a reboot

Anonymous
2009-10-28T13:58:18+00:00

My audio stops working after Windows 7 has been running for a while;

Ideas:

  • the audio will work again after a re-boot but again, it will stop working after Windows has been running for a while. Re-bootig always fixes the problem but only for a few hours and then the audio is gone. audio problem

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Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Anonymous
2009-10-29T13:40:44+00:00

Hi,

Welcome to Microsoft answers forum.

You can check for the sound drivers,whether they are installed correctly.

if not uninstall them and install again.

I suggest you to verify that the default sound device is set correctly

  1. Click Start,type Sound in the Start Search box.
  2. Click Sound in the search results at the top of the Start menu.
  3. Click the Playback tab. Notice the check mark next to the default device. For most users,the default device is Speakers.

Make sure that your audio settings are configured as expected. Follow these steps:

  1. On the Playback tab, select the playback device, click Properties, click the Advanced tab, and make sure that the Default Format is set to the value that you expect.

 When you finish, close this window to return to the previous window.

  1. On the Playback tab, select the playback device, click Configure, and then make sure the configurations are set correctly.
  2. If the sound settings are set correctly, you are using speakers as the sound device, and your speakers are already set as the default device, go to method 5 now.
  3. Select the sound device that you want as the default sound device, and then click Set Default.
  4. Click OK to save your settings and to close the Sound dialog box.

Determine whether you can now hear sound. If you can hear sound, the issue is resolved. If you cannot hear sound, try method 5.

http://support.microsoft.com/kb/948481

you can also check performing clean boot.

To perform a clean boot on a computer that is running Windows Vista, follow these steps:

  1. Click Start,type msconfig in the Start Search box, and then press ENTER.

If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

  1. On the General tab, click Selective Startup.
  2. Under Selective Startup, click to clear the Load Startup Items check box.
  3. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
  4. Click OK.

When you are prompted, click Restart.

After the computer starts, start the  program and check whether the problem is resolved.

http://support.microsoft.com/kb/929135

Thanks and Regards,

Azam - Microsoft Support

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  1. Anonymous
    2010-09-16T02:28:33+00:00

    I have this exact same problem as well.  Just started happening over the last few months.

    I am using the M-Audio Audiophile 192 card in ASIO mode.

    It happens exactly as firegod describes.  If I put WMP on pause for an extended period of time, the sound does not come back on.

    Occasionally I can close all of the open programs and this brings the sound back.  Othertimes a complete reboot is the only fix.

    Now that I read firegod's reply is the first time I have noticed it's always after pausing WMP.

    Can someone else please try this test and see if WMP being paused causes your problem?

    Here is my DXDIAG just FYI:


    System Information


    Time of this report: 9/15/2010, 19:25:59

           Machine name: ROCK

       Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)

               Language: English (Regional Setting: English)

    System Manufacturer: OEM

           System Model: OEM

                   BIOS: Phoenix - AwardBIOS v6.00PG

              Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz

                 Memory: 12288MB RAM

    Available OS Memory: 12280MB RAM

              Page File: 2753MB used, 21803MB available

            Windows Dir: C:\Windows

        DirectX Version: DirectX 11

    DX Setup Parameters: Not found

       User DPI Setting: Using System DPI

     System DPI Setting: 96 DPI (100 percent)

        DWM DPI Scaling: Disabled

         DxDiag Version: 6.01.7600.16385 64bit Unicode


    DxDiag Notes


          Display Tab 1: No problems found.

            Sound Tab 1: No problems found.

            Sound Tab 2: No problems found.

              Input Tab: No problems found.


    DirectX Debug Levels


    Direct3D:    0/4 (retail)

    DirectDraw:  0/4 (retail)

    DirectInput: 0/5 (retail)

    DirectMusic: 0/5 (retail)

    DirectPlay:  0/9 (retail)

    DirectSound: 0/5 (retail)

    DirectShow:  0/6 (retail)


    Sound Devices


                Description: Line 1/2 (M-Audio Delta AP 192)

     Default Sound Playback: Yes

     Default Voice Playback: Yes

                Hardware ID: PCI\VEN_1412&DEV_1724&SUBSYS_36321412&REV_01

            Manufacturer ID: 239

                 Product ID: 65535

                       Type: WDM

                Driver Name: MAudioDelta.sys

             Driver Version: 5.10.0000.5074 (English)

          Driver Attributes: Final Retail

                WHQL Logo'd: n/a

              Date and Size: 7/27/2009 13:44:48, 392712 bytes

                Other Files: 

            Driver Provider: M-Audio

             HW Accel Level: Basic

                  Cap Flags: 0x0

        Min/Max Sample Rate: 0, 0

    Static/Strm HW Mix Bufs: 0, 0

     Static/Strm HW 3D Bufs: 0, 0

                  HW Memory: 0

           Voice Management: No

     EAX(tm) 2.0 Listen/Src: No, No

       I3DL2(tm) Listen/Src: No, No

    Sensaura(tm) ZoomFX(tm): No

                Description: S/PDIF (M-Audio Delta AP 192)

     Default Sound Playback: No

     Default Voice Playback: No

                Hardware ID: PCI\VEN_1412&DEV_1724&SUBSYS_36321412&REV_01

            Manufacturer ID: 239

                 Product ID: 65535

                       Type: WDM

                Driver Name: MAudioDelta.sys

             Driver Version: 5.10.0000.5074 (English)

          Driver Attributes: Final Retail

                WHQL Logo'd: n/a

              Date and Size: 7/27/2009 13:44:48, 392712 bytes

                Other Files: 

            Driver Provider: M-Audio

             HW Accel Level: Basic

                  Cap Flags: 0x0

        Min/Max Sample Rate: 0, 0

    Static/Strm HW Mix Bufs: 0, 0

     Static/Strm HW 3D Bufs: 0, 0

                  HW Memory: 0

           Voice Management: No

     EAX(tm) 2.0 Listen/Src: No, No

       I3DL2(tm) Listen/Src: No, No

    Sensaura(tm) ZoomFX(tm): No


    Sound Capture Devices


                Description: Microphone (3- USB Audio Device)

      Default Sound Capture: Yes

      Default Voice Capture: Yes

                Driver Name: USBAUDIO.sys

             Driver Version: 6.01.7600.16385 (English)

          Driver Attributes: Final Retail

              Date and Size: 7/13/2009 17:06:32, 109568 bytes

                  Cap Flags: 0x0

               Format Flags: 0x0

                Description: Line 1/2 (M-Audio Delta AP 192)

      Default Sound Capture: No

      Default Voice Capture: No

                Driver Name: MAudioDelta.sys

             Driver Version: 5.10.0000.5074 (English)

          Driver Attributes: Final Retail

              Date and Size: 7/27/2009 13:44:48, 392712 bytes

                  Cap Flags: 0x0

               Format Flags: 0x0

                Description: S/PDIF (M-Audio Delta AP 192)

      Default Sound Capture: No

      Default Voice Capture: No

                Driver Name: MAudioDelta.sys

             Driver Version: 5.10.0000.5074 (English)

          Driver Attributes: Final Retail

              Date and Size: 7/27/2009 13:44:48, 392712 bytes

                  Cap Flags: 0x0

               Format Flags: 0x0

                Description: Microphone (HP Prem AF Webcam KQ245AA)

      Default Sound Capture: No

      Default Voice Capture: No

                Driver Name: USBAUDIO.sys

             Driver Version: 6.01.7600.16385 (English)

          Driver Attributes: Final Retail

              Date and Size: 7/13/2009 17:06:32, 109568 bytes

                  Cap Flags: 0x0

               Format Flags: 0x0


    System Devices


         Name: Intel(R) ICH10 Family PCI Express Root Port 4 - 3A46

    Device ID: PCI\VEN_8086&DEV_3A46&SUBSYS_3A468086&REV_00\3&2411E6FE&1&E3

       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

         Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36

    Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_3A368086&REV_00\3&2411E6FE&1&EA

       Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:27, 30720 bytes

       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:31, 324608 bytes

       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:07:09, 343040 bytes

         Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E

    Device ID: PCI\VEN_8086&DEV_342E&SUBSYS_00000000&REV_12\3&2411E6FE&1&A0

       Driver: n/a

         Name: Intel(R) 82801 PCI Bridge - 244E

    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_244E8086&REV_90\3&2411E6FE&1&F0

       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

         Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40

    Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_3A408086&REV_00\3&2411E6FE&1&E0

       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

         Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35

    Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_3A358086&REV_00\3&2411E6FE&1&E9

       Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:27, 30720 bytes

       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:31, 324608 bytes

       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:07:09, 343040 bytes

         Name: Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423

    Device ID: PCI\VEN_8086&DEV_3423&SUBSYS_00000000&REV_12\3&2411E6FE&1&A2

       Driver: n/a

         Name: Intel(R) PRO/1000 PT Desktop Adapter

    Device ID: PCI\VEN_8086&DEV_10B9&SUBSYS_10838086&REV_06\4&AC8666D&0&00E3

       Driver: C:\Windows\system32\DRIVERS\e1e6232e.sys, 9.13.0041.0000 (English), 3/26/2010 08:15:48, 287448 bytes

       Driver: C:\Windows\system32\e1e6232e.din, 4/23/2009 20:33:58, 2745 bytes

       Driver: C:\Windows\system32\NicCo36.dll, 2.01.0002.0000 (English), 5/26/2009 17:05:46, 36472 bytes

       Driver: C:\Windows\system32\NicInE6.dll, 9.10.0039.0000 (English), 3/24/2010 08:11:20, 91840 bytes

       Driver: C:\Windows\system32\e1000msg.dll, 9.08.0000.0000 (English), 12/14/2007 21:06:06, 121440 bytes

         Name: High Definition Audio Controller

    Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_3A3E8086&REV_00\3&2411E6FE&1&D8

       Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:13, 122368 bytes

         Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34

    Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_3A348086&REV_00\3&2411E6FE&1&E8

       Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:27, 30720 bytes

       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:31, 324608 bytes

       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:07:09, 343040 bytes

         Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422

    Device ID: PCI\VEN_8086&DEV_3422&SUBSYS_00000000&REV_12\3&2411E6FE&1&A1

       Driver: n/a

         Name: M-Audio Delta AP 192

    Device ID: PCI\VEN_1412&DEV_1724&SUBSYS_36321412&REV_01\4&1EDC1F61&0&00F0

       Driver: C:\Windows\system32\DRIVERS\MAudioDelta.sys, 5.10.0000.5074 (English), 7/27/2009 13:44:48, 392712 bytes

       Driver: C:\Windows\system32\drivers\drmk.sys, 6.01.7600.16385 (English), 7/13/2009 18:01:25, 116224 bytes

       Driver: C:\Windows\system32\drivers\portcls.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:29, 230400 bytes

         Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C

    Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_3A3C8086&REV_00\3&2411E6FE&1&D7

       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:30, 51200 bytes

       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:31, 324608 bytes

       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:07:09, 343040 bytes

         Name: Intel(R) ICH10 Family SMBus Controller - 3A30

    Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_3A308086&REV_00\3&2411E6FE&1&FB

       Driver: n/a

         Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 9 - 3410

    Device ID: PCI\VEN_8086&DEV_3410&SUBSYS_00008086&REV_12\3&2411E6FE&1&48

       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

         Name: NVIDIA GeForce 9800 GT  

    Device ID: PCI\VEN_10DE&DEV_0614&SUBSYS_C9753842&REV_A2\4&D57AD25&0&0018

       Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0012.5896 (English), 7/10/2010 05:38:00, 189032 bytes

       Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 7/10/2010 05:38:00, 261268 bytes

       Driver: C:\Windows\System32\DriverStore\FileRepository\nv_disp.inf_amd64_neutral_a3da53f71c693e87\NvCplSetupInt.exe, 14.00.0000.0162 (English), 7/10/2010 05:38:00, 51549944 bytes

       Driver: C:\Windows\system32\DRIVERS\nvBridge.kmd, 8.17.0012.5896 (English), 7/10/2010 05:38:00, 11240 bytes

       Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.17.0012.5896 (English), 7/10/2010 05:38:00, 13187176 bytes

       Driver: C:\Windows\system32\OpenCL.dll, 1.00.0000.0000 (English), 7/10/2010 05:38:00, 65128 bytes

       Driver: C:\Windows\system32\dpinst.exe, 2.01.0000.0000 (English), 4/3/2010 22:55:32, 930272 bytes

       Driver: C:\Windows\system32\nvapi64.dll, 8.17.0012.5896 (English), 7/10/2010 05:38:00, 2037864 bytes

       Driver: C:\Windows\system32\nvcompiler.dll, 6.14.0012.5896 (English), 7/10/2010 05:38:00, 14513768 bytes

       Driver: C:\Windows\system32\nvcuda.dll, 8.17.0012.5896 (English), 7/10/2010 05:38:00, 6116968 bytes

       Driver: C:\Windows\system32\nvcuvenc.dll, 6.14.0012.5896 (English), 7/10/2010 05:38:00, 2761832 bytes

       Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0012.5896 (English), 7/10/2010 05:38:00, 3089512 bytes

       Driver: C:\Windows\system32\nvd3dumx.dll, 8.17.0012.5896 (English), 7/10/2010 05:38:00, 12471400 bytes

       Driver: C:\Windows\system32\nvdecodemft.dll, 8.17.0012.5896 (English), 7/10/2010 05:38:00, 382568 bytes

       Driver: C:\Windows\system32\nvinfo.pb, 7/10/2010 05:38:00, 12264 bytes

       Driver: C:\Windows\system32\nvoglv64.dll, 8.17.0012.5896 (English), 7/10/2010 05:38:00, 19114088 bytes

       Driver: C:\Windows\system32\nvwgf2umx.dll, 8.17.0012.5896 (English), 7/10/2010 05:38:00, 7002216 bytes

       Driver: C:\Windows\SysWow64\OpenCL.dll, 1.00.0000.0000 (English), 7/10/2010 05:38:00, 56936 bytes

       Driver: C:\Windows\SysWow64\nvapi.dll, 8.17.0012.5896 (English), 7/10/2010 05:38:00, 1625192 bytes

       Driver: C:\Windows\SysWow64\nvcompiler.dll, 6.14.0012.5896 (English), 7/10/2010 05:38:00, 10267240 bytes

       Driver: C:\Windows\SysWow64\nvcuda.dll, 8.17.0012.5896 (English), 7/10/2010 05:38:00, 4553832 bytes

       Driver: C:\Windows\SysWow64\nvcuvenc.dll, 6.14.0012.5896 (English), 7/10/2010 05:38:00, 2506344 bytes

       Driver: C:\Windows\SysWow64\nvcuvid.dll, 8.17.0012.5896 (English), 7/10/2010 05:38:00, 2892904 bytes

       Driver: C:\Windows\SysWow64\nvd3dum.dll, 8.17.0012.5896 (English), 7/10/2010 05:38:00, 9818728 bytes

       Driver: C:\Windows\SysWow64\nvdecodemft.dll, 8.17.0012.5896 (English), 7/10/2010 05:38:00, 314984 bytes

       Driver: C:\Windows\SysWow64\nvoglv32.dll, 8.17.0012.5896 (English), 7/10/2010 05:38:00, 14092904 bytes

       Driver: C:\Windows\SysWow64\nvwgf2um.dll, 8.17.0012.5896 (English), 7/10/2010 05:38:00, 5107816 bytes

       Driver: C:\Program Files\NVIDIA Corporation\Uninstall\nvdisp.nvu, 7/10/2010 05:38:00, 24011 bytes

       Driver: C:\Program Files\NVIDIA Corporation\Uninstall\nvudisp.exe, 1.10.0062.0040 (English), 7/10/2010 05:38:00, 660072 bytes

       Driver: C:\Windows\system32\nvcod.dll, 1.09.0022.0107 (English), 7/10/2010 05:38:00, 260712 bytes

       Driver: C:\Windows\system32\nvcod1922.dll, 1.09.0022.0107 (English), 7/10/2010 05:38:00, 260712 bytes

         Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A

    Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_3A3A8086&REV_00\3&2411E6FE&1&EF

       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:30, 51200 bytes

       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:31, 324608 bytes

       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:07:09, 343040 bytes

         Name: Standard Dual Channel PCI IDE Controller

    Device ID: PCI\VEN_8086&DEV_3A26&SUBSYS_3A268086&REV_00\3&2411E6FE&1&FD

       Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 12352 bytes

       Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:46, 48720 bytes

       Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:21, 24128 bytes

       Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:21, 155728 bytes

         Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E

    Device ID: PCI\VEN_8086&DEV_340E&SUBSYS_00008086&REV_12\3&2411E6FE&1&38

       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

         Name: Texas Instruments 1394 OHCI Compliant Host Controller

    Device ID: PCI\VEN_104C&DEV_8023&SUBSYS_00000000&REV_00\4&1EDC1F61&0&18F0

       Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7600.16385 (English), 7/13/2009 17:07:13, 227840 bytes

         Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39

    Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_3A398086&REV_00\3&2411E6FE&1&D2

       Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:27, 30720 bytes

       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:31, 324608 bytes

       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:07:09, 343040 bytes

         Name: Standard Dual Channel PCI IDE Controller

    Device ID: PCI\VEN_8086&DEV_3A20&SUBSYS_3A208086&REV_00\3&2411E6FE&1&FA

       Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 12352 bytes

       Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:46, 48720 bytes

       Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:21, 24128 bytes

       Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:21, 155728 bytes

         Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A

    Device ID: PCI\VEN_8086&DEV_340A&SUBSYS_00008086&REV_12\3&2411E6FE&1&18

       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

         Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38

    Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_3A388086&REV_00\3&2411E6FE&1&D1

       Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:27, 30720 bytes

       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:31, 324608 bytes

       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:07:09, 343040 bytes

         Name: Intel(R) ICH10R LPC Interface Controller - 3A16

    Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_3A168086&REV_00\3&2411E6FE&1&F8

       Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 18:48:27, 15424 bytes

         Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408

    Device ID: PCI\VEN_8086&DEV_3408&SUBSYS_00008086&REV_12\3&2411E6FE&1&08

       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

         Name: Adaptec RAID 5805

    Device ID: PCI\VEN_9005&DEV_0285&SUBSYS_02B69005&REV_09\4&283A65AE&0&0048

       Driver: C:\Windows\system32\DRIVERS\arcsas.sys, 5.02.0000.17899 (English), 4/14/2010 17:09:00, 93784 bytes

         Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37

    Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_3A378086&REV_00\3&2411E6FE&1&D0

       Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:27, 30720 bytes

       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:31, 324608 bytes

       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 17:07:09, 343040 bytes

         Name: Intel(R) 5520/5500/X58 I/O Hub Throttle Registers - 3438

    Device ID: PCI\VEN_8086&DEV_3438&SUBSYS_00000000&REV_12\3&2411E6FE&1&A3

       Driver: n/a

         Name: Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3400

    Device ID: PCI\VEN_8086&DEV_3400&SUBSYS_100A3842&REV_12\3&2411E6FE&1&00

       Driver: n/a


    DirectShow Filters


    DirectShow Filters:

    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385

    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385

    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385

    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385

    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385

    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385

    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16385

    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385

    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385

    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385

    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490

    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385

    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385

    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490

    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490

    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385

    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000

    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16590

    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385

    Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16385

    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490

    CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7600.16385

    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490

    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490

    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16590

    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385

    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385

    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385

    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490

    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490

    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385

    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490

    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385

    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490

    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490

    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385

    Line 21 Decoder,0x00600000,1,1,,

    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490

    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490

    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385

    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385

    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385

    File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385

    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385

    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385

    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385

    Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16385

    Overlay Mixer2,0x00200000,1,1,,

    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385

    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385

    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16590

    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385

    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385

    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385

    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385

    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385

    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385

    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385

    Overlay Mixer,0x00200000,0,0,,

    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490

    NetBridge,0x00200000,2,0,netbridge.dll,6.01.7600.16385

    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490

    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490

    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490

    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490

    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490

    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000

    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16385

    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385

    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490

    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490

    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16490

    Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7600.16385

    AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,

    AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,

    SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,

    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385

    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385

    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385

    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16490

    WDM Streaming Tee/Splitter Devices:

    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

    Video Compressors:

    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385

    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385

    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385

    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385

    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16490

    Audio Compressors:

    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385

    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385

    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490

    PCM,0x00200000,1,1,quartz.dll,6.06.7600.16490

    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490

    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16490

    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490

    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490

    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16490

    Audio Capture Sources:

    Microphone (3- USB Audio Device,0x00200000,0,0,qcap.dll,6.06.7600.16385

    Line 1/2 (M-Audio Delta AP 192),0x00200000,0,0,qcap.dll,6.06.7600.16385

    Microphone (HP Prem AF Webcam K,0x00200000,0,0,qcap.dll,6.06.7600.16385

    S/PDIF (M-Audio Delta AP 192),0x00200000,0,0,qcap.dll,6.06.7600.16385

    PBDA CP Filters:

    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16590

    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16590

    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16590

    Midi Renderers:

    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490

    Delta AP MIDI,0x00200000,1,0,quartz.dll,6.06.7600.16490

    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490

    WDM Streaming Capture Devices:

    ,0x00000000,0,0,,

    ,0x00000000,0,0,,

    ,0x00000000,0,0,,

    HP Prem AF Webcam KQ245AA,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

    HP Prem AF Webcam KQ245AA,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

    USB Audio Device,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

    WDM Streaming Rendering Devices:

    ,0x00000000,0,0,,

    ,0x00000000,0,0,,

    ,0x00000000,0,0,,

    BDA Network Providers:

    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385

    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385

    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385

    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385

    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16590

    Video Capture Sources:

    HP Prem AF Webcam KQ245AA,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

    Multi-Instance Capable VBI Codecs:

    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

    BDA Transport Information Renderers:

    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385

    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385

    BDA CP/CA Filters:

    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385

    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385

    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385

    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385

    WDM Streaming Communication Transforms:

    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

    Audio Renderers:

    Line 1/2 (M-Audio Delta AP 192),0x00200000,1,0,quartz.dll,6.06.7600.16490

    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490

    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490

    DirectSound: Line 1/2 (M-Audio Delta AP 192),0x00200000,1,0,quartz.dll,6.06.7600.16490

    DirectSound: S/PDIF (M-Audio Delta AP 192),0x00200000,1,0,quartz.dll,6.06.7600.16490

    S/PDIF (M-Audio Delta AP 192),0x00200000,1,0,quartz.dll,6.06.7600.16490


    EVR Power Information


    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 

      Quality Flags: 2576

        Enabled:

        Force throttling

        Allow half deinterlace

        Allow scaling

        Decode Power Usage: 100

      Balanced Flags: 1424

        Enabled:

        Force throttling

        Allow batching

        Force half deinterlace

        Force scaling

        Decode Power Usage: 50

      PowerFlags: 1424

        Enabled:

        Force throttling

        Allow batching

        Force half deinterlace

        Force scaling

        Decode Power Usage: 0

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  2. Anonymous
    2010-06-25T18:46:32+00:00

    My sound only shuts off when after I wake my PC from sleep, and this has happened ever since I installed Windows 7 64 bit on my self built PC. A reboot always fixes the problem. I had XP 32 bit on here first. I've looked around for AGES trying to fix this, and it's really ____ me off now. I can usually solve anything myself, but this one is busting my bawlz. Seriously, I'm thinking about reformatting my entire computer (again...), do you think that would solve it? I am really tired of going through all this troubleshooting ____, I've tried it all and no avail. Reformatting would save me a lot of trouble, even though I have like 60 or 70 gigs of stuff I'd have to move 4gb at a time to my other PC.


    System Information


    Time of this report: 6/25/2010, 12:44:16

           Machine name: ROB-PC

       Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)

               Language: English (Regional Setting: English)

    System Manufacturer: Gigabyte Technology Co., Ltd.

           System Model: GA-MA74GM-S2

                   BIOS: Award Modular BIOS v6.00PG

              Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ (2 CPUs), ~3.0GHz

                 Memory: 4096MB RAM

    Available OS Memory: 4094MB RAM

              Page File: 1378MB used, 6808MB available

            Windows Dir: C:\Windows

        DirectX Version: DirectX 11

    DX Setup Parameters: Not found

       User DPI Setting: Using System DPI

     System DPI Setting: 96 DPI (100 percent)

        DWM DPI Scaling: Disabled

         DxDiag Version: 6.01.7600.16385 64bit Unicode


    DxDiag Notes


          Display Tab 1: No problems found.

            Sound Tab 1: No problems found.

            Sound Tab 2: No problems found.

              Input Tab: No problems found.


    Sound Devices


                Description: Speakers (Realtek High Definition Audio)

     Default Sound Playback: Yes

     Default Voice Playback: Yes

                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1002

            Manufacturer ID: 1

                 Product ID: 100

                       Type: WDM

                Driver Name: RTKVHD64.sys

             Driver Version: 6.00.0001.6132 (English)

          Driver Attributes: Final Retail

                WHQL Logo'd: Yes

              Date and Size: 6/8/2010 17:21:02, 2394216 bytes

                Other Files:

            Driver Provider: Realtek Semiconductor Corp.

             HW Accel Level: Basic

                  Cap Flags: 0xF1F

        Min/Max Sample Rate: 100, 200000

    Static/Strm HW Mix Bufs: 1, 0

     Static/Strm HW 3D Bufs: 0, 0

                  HW Memory: 0

           Voice Management: No

     EAX(tm) 2.0 Listen/Src: No, No

       I3DL2(tm) Listen/Src: No, No

    Sensaura(tm) ZoomFX(tm): No

                Description: Realtek Digital Output (Realtek High Definition Audio)

     Default Sound Playback: No

     Default Voice Playback: No

                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1002

            Manufacturer ID: 1

                 Product ID: 100

                       Type: WDM

                Driver Name: RTKVHD64.sys

             Driver Version: 6.00.0001.6132 (English)

          Driver Attributes: Final Retail

                WHQL Logo'd: Yes

              Date and Size: 6/8/2010 17:21:02, 2394216 bytes

                Other Files:

            Driver Provider: Realtek Semiconductor Corp.

             HW Accel Level: Basic

                  Cap Flags: 0xF1F

        Min/Max Sample Rate: 100, 200000

    Static/Strm HW Mix Bufs: 1, 0

     Static/Strm HW 3D Bufs: 0, 0

                  HW Memory: 0

           Voice Management: No

     EAX(tm) 2.0 Listen/Src: No, No

       I3DL2(tm) Listen/Src: No, No

    Sensaura(tm) ZoomFX(tm): No


    Sound Capture Devices


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  3. Anonymous
    2010-04-18T17:18:20+00:00

    i fixed mine by uninstalling the sound driver and reinstalling it .....it works fine now.

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  4. Anonymous
    2010-04-18T14:48:27+00:00

    Google search for "Memtest 86+", burn a disk and run it. This checks for faults in your RAM. Run it for at least 7-8 hours. If it encounters ANY errors during this time, you most likely have a bad stick of memory. This happened to me, and when I removed the offending stick, this issue stopped.  (Run memtest with just one stick at a time in your PC to determine which is having a problem.

    Also, make sure that your sound card is fully seated in the PCI slot. (if you have a discreet sound card)

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