Audio stops working but works after a reboot

Anonymous
2009-10-28T13:58:18+00:00

My audio stops working after Windows 7 has been running for a while;

Ideas:

  • the audio will work again after a re-boot but again, it will stop working after Windows has been running for a while. Re-bootig always fixes the problem but only for a few hours and then the audio is gone. audio problem

Remember - This is a public forum so never post private information such as email or phone numbers!

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2009-10-29T13:40:44+00:00

Hi,

Welcome to Microsoft answers forum.

You can check for the sound drivers,whether they are installed correctly.

if not uninstall them and install again.

I suggest you to verify that the default sound device is set correctly

  1. Click Start,type Sound in the Start Search box.
  2. Click Sound in the search results at the top of the Start menu.
  3. Click the Playback tab. Notice the check mark next to the default device. For most users,the default device is Speakers.

Make sure that your audio settings are configured as expected. Follow these steps:

  1. On the Playback tab, select the playback device, click Properties, click the Advanced tab, and make sure that the Default Format is set to the value that you expect.

 When you finish, close this window to return to the previous window.

  1. On the Playback tab, select the playback device, click Configure, and then make sure the configurations are set correctly.
  2. If the sound settings are set correctly, you are using speakers as the sound device, and your speakers are already set as the default device, go to method 5 now.
  3. Select the sound device that you want as the default sound device, and then click Set Default.
  4. Click OK to save your settings and to close the Sound dialog box.

Determine whether you can now hear sound. If you can hear sound, the issue is resolved. If you cannot hear sound, try method 5.

http://support.microsoft.com/kb/948481

you can also check performing clean boot.

To perform a clean boot on a computer that is running Windows Vista, follow these steps:

  1. Click Start,type msconfig in the Start Search box, and then press ENTER.

If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

  1. On the General tab, click Selective Startup.
  2. Under Selective Startup, click to clear the Load Startup Items check box.
  3. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
  4. Click OK.

When you are prompted, click Restart.

After the computer starts, start the  program and check whether the problem is resolved.

http://support.microsoft.com/kb/929135

Thanks and Regards,

Azam - Microsoft Support

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  1. Anonymous
    2010-02-26T06:15:34+00:00

    Here is mine

    System Information

    Time of this report: 2/26/2010, 17:12:01

           Machine name: HAF_PC

       Operating System: Windows 7 Ultimate N 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)

               Language: English (Regional Setting: English)

    System Manufacturer: System manufacturer

           System Model: System Product Name

                   BIOS: BIOS Date: 10/09/09 13:47:38 Ver: 08.00.15

              Processor: Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz (8 CPUs), ~2.8GHz

                 Memory: 6144MB RAM

    Available OS Memory: 6136MB RAM

              Page File: 3625MB used, 2507MB available

            Windows Dir: C:\Windows

        DirectX Version: DirectX 11

    DX Setup Parameters: Not found

       User DPI Setting: Using System DPI

     System DPI Setting: 96 DPI (100 percent)

        DWM DPI Scaling: Disabled

         DxDiag Version: 6.01.7600.16385 32bit Unicode

    DxDiag Notes

          Display Tab 1: No problems found.

          Display Tab 2: No problems found.

            Sound Tab 1: No problems found.

            Sound Tab 2: No problems found.

            Sound Tab 3: No problems found.

              Input Tab: No problems found.

    DirectX Debug Levels

    Direct3D:    0/4 (retail)

    DirectDraw:  0/4 (retail)

    DirectInput: 0/5 (retail)

    DirectMusic: 0/5 (retail)

    DirectPlay:  0/9 (retail)

    DirectSound: 0/5 (retail)

    DirectShow:  0/6 (retail)

    Display Devices

              Card name: ATI Radeon HD 5800 Series

           Manufacturer: ATI Technologies Inc.

              Chip type: ATI display adapter (0x6899)

               DAC type: Internal DAC(400MHz)

             Device Key: Enum\PCI\VEN_1002&DEV_6899&SUBSYS_0B001002&REV_00

         Display Memory: 3824 MB

       Dedicated Memory: 1012 MB

          Shared Memory: 2811 MB

           Current Mode: 1920 x 1200 (32 bit) (60Hz)

           Monitor Name: BenQ V2400W (Digital)

          Monitor Model: BenQ V2400W

             Monitor Id: BNQ7B04

            Native Mode: 1920 x 1200(p) (59.950Hz)

            Output Type: DVI

            Driver Name: atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

    Driver File Version: 8.14.0010.0716 (English)

         Driver Version: 8.681.0.0

            DDI Version: 10.1

           Driver Model: WDDM 1.1

      Driver Attributes: Final Retail

       Driver Date/Size: 11/25/2009 13:50:14, 4683776 bytes

            WHQL Logo'd: n/a

        WHQL Date Stamp: n/a

      Device Identifier: {D7B71EE2-2BD9-11CF-7E71-0A2BA1C2C535}

              Vendor ID: 0x1002

              Device ID: 0x6899

              SubSys ID: 0x0B001002

            Revision ID: 0x0000

     Driver Strong Name: oem6.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8.681.0.0:pci\ven_1002&dev_6899

         Rank Of Driver: 00E62001

            Video Accel: ModeMPEG2_A ModeMPEG2_C

       Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                         {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

           D3D9 Overlay: Not Supported

                DXVA-HD: Not Supported

           DDraw Status: Enabled

             D3D Status: Enabled

             AGP Status: Enabled

              Card name: ATI Radeon HD 5800 Series

           Manufacturer: ATI Technologies Inc.

              Chip type: ATI display adapter (0x6899)

               DAC type: Internal DAC(400MHz)

             Device Key: Enum\PCI\VEN_1002&DEV_6899&SUBSYS_0B001002&REV_00

         Display Memory: 3824 MB

       Dedicated Memory: 1012 MB

          Shared Memory: 2811 MB

           Current Mode: 1920 x 1200 (32 bit) (60Hz)

           Monitor Name: Generic PnP Monitor

          Monitor Model: BenQ 241W

             Monitor Id: BNQ76DB

            Native Mode: 1920 x 1200(p) (59.950Hz)

            Output Type: DVI

            Driver Name: atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

    Driver File Version: 8.14.0010.0716 (English)

         Driver Version: 8.681.0.0

            DDI Version: 10.1

           Driver Model: WDDM 1.1

      Driver Attributes: Final Retail

       Driver Date/Size: 11/25/2009 13:50:14, 4683776 bytes

            WHQL Logo'd: n/a

        WHQL Date Stamp: n/a

      Device Identifier: {D7B71EE2-2BD9-11CF-7E71-0A2BA1C2C535}

              Vendor ID: 0x1002

              Device ID: 0x6899

              SubSys ID: 0x0B001002

            Revision ID: 0x0000

     Driver Strong Name: oem6.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8.681.0.0:pci\ven_1002&dev_6899

         Rank Of Driver: 00E62001

            Video Accel: ModeMPEG2_A ModeMPEG2_C

       Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                         {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

           D3D9 Overlay: Not Supported

                DXVA-HD: Not Supported

           DDraw Status: Enabled

             D3D Status: Enabled

             AGP Status: Enabled

    Sound Devices

                Description: Speakers (VIA High Definition Audio)

     Default Sound Playback: Yes

     Default Voice Playback: Yes

                Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000

            Manufacturer ID: 1

                 Product ID: 100

                       Type: WDM

                Driver Name: viahduaa.sys

             Driver Version: 6.00.0001.7400 (English)

          Driver Attributes: Final Retail

                WHQL Logo'd: n/a

              Date and Size: 8/17/2009 22:20:46, 1235968 bytes

                Other Files:

            Driver Provider: VIA Technologies, Inc.

             HW Accel Level: Basic

                  Cap Flags: 0xF1F

        Min/Max Sample Rate: 100, 200000

    Static/Strm HW Mix Bufs: 1, 0

     Static/Strm HW 3D Bufs: 0, 0

                  HW Memory: 0

           Voice Management: No

     EAX(tm) 2.0 Listen/Src: No, No

       I3DL2(tm) Listen/Src: No, No

    Sensaura(tm) ZoomFX(tm): No

                Description: SPDIF Interface (TX1) (VIA High Definition Audio)

     Default Sound Playback: No

     Default Voice Playback: No

                Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000

            Manufacturer ID: 1

                 Product ID: 100

                       Type: WDM

                Driver Name: viahduaa.sys

             Driver Version: 6.00.0001.7400 (English)

          Driver Attributes: Final Retail

                WHQL Logo'd: n/a

              Date and Size: 8/17/2009 22:20:46, 1235968 bytes

                Other Files:

            Driver Provider: VIA Technologies, Inc.

             HW Accel Level: Basic

                  Cap Flags: 0xF1F

        Min/Max Sample Rate: 100, 200000

    Static/Strm HW Mix Bufs: 1, 0

     Static/Strm HW 3D Bufs: 0, 0

                  HW Memory: 0

           Voice Management: No

     EAX(tm) 2.0 Listen/Src: No, No

       I3DL2(tm) Listen/Src: No, No

    Sensaura(tm) ZoomFX(tm): No

                Description: Digital Output Device (HDMI TX0) (VIA High Definition Audio)

     Default Sound Playback: No

     Default Voice Playback: No

                Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000

            Manufacturer ID: 1

                 Product ID: 100

                       Type: WDM

                Driver Name: viahduaa.sys

             Driver Version: 6.00.0001.7400 (English)

          Driver Attributes: Final Retail

                WHQL Logo'd: n/a

              Date and Size: 8/17/2009 22:20:46, 1235968 bytes

                Other Files:

            Driver Provider: VIA Technologies, Inc.

             HW Accel Level: Basic

                  Cap Flags: 0xF1F

        Min/Max Sample Rate: 100, 200000

    Static/Strm HW Mix Bufs: 1, 0

     Static/Strm HW 3D Bufs: 0, 0

                  HW Memory: 0

           Voice Management: No

     EAX(tm) 2.0 Listen/Src: No, No

       I3DL2(tm) Listen/Src: No, No

    Sensaura(tm) ZoomFX(tm): No

    Sound Capture Devices

                Description: Microphone (VIA High Definition Audio)

      Default Sound Capture: Yes

      Default Voice Capture: Yes

                Driver Name: viahduaa.sys

             Driver Version: 6.00.0001.7400 (English)

          Driver Attributes: Final Retail

              Date and Size: 8/17/2009 22:20:46, 1235968 bytes

                  Cap Flags: 0x1

               Format Flags: 0xFFFFF

                Description: Stereo Mix (VIA High Definition Audio)

      Default Sound Capture: No

      Default Voice Capture: No

                Driver Name: viahduaa.sys

             Driver Version: 6.00.0001.7400 (English)

          Driver Attributes: Final Retail

              Date and Size: 8/17/2009 22:20:46, 1235968 bytes

                  Cap Flags: 0x1

               Format Flags: 0xFFFFF

                Description: CD Audio (VIA High Definition Audio)

      Default Sound Capture: No

      Default Voice Capture: No

                Driver Name: viahduaa.sys

             Driver Version: 6.00.0001.7400 (English)

          Driver Attributes: Final Retail

              Date and Size: 8/17/2009 22:20:46, 1235968 bytes

                  Cap Flags: 0x1

               Format Flags: 0xFFFFF

    DirectInput Devices

          Device Name: Mouse

             Attached: 1

        Controller ID: n/a

    Vendor/Product ID: n/a

            FF Driver: n/a

          Device Name: Keyboard

             Attached: 1

        Controller ID: n/a

    Vendor/Product ID: n/a

            FF Driver: n/a

          Device Name: G15 Gaming Keyboard

             Attached: 1

        Controller ID: 0x0

    Vendor/Product ID: 0x046D, 0xC226

            FF Driver: n/a

          Device Name: G15 Gaming Keyboard

             Attached: 1

        Controller ID: 0x0

    Vendor/Product ID: 0x046D, 0xC226

            FF Driver: n/a

          Device Name: G15 GamePanel LCD

             Attached: 1

        Controller ID: 0x0

    Vendor/Product ID: 0x046D, 0xC227

            FF Driver: n/a

          Device Name: USB to Serial

             Attached: 1

        Controller ID: 0x0

    Vendor/Product ID: 0x0D9F, 0x0002

            FF Driver: n/a

    Poll w/ Interrupt: No

    USB Devices

    • USB Root Hub

    | Vendor/Product ID: 0x8086, 0x3B34

    | Matching Device ID: usb\root_hub20

    | Service: usbhub

    |

    +-+ Generic USB Hub

    | | Vendor/Product ID: 0x8087, 0x0020

    | | Location: Port_#0001.Hub_#0002

    | | Matching Device ID: usb\class_09

    | | Service: usbhub

    | |

    | +-+ Generic USB Hub

    | | | Vendor/Product ID: 0x046D, 0xC223

    | | | Location: Port_#0005.Hub_#0004

    | | | Matching Device ID: usb\class_09

    | | | Service: usbhub

    | | |

    | | +-+ USB Input Device

    | | | | Vendor/Product ID: 0x046D, 0xC227

    | | | | Location: Port_#0004.Hub_#0005

    | | | | Matching Device ID: generic_hid_device

    | | | | Service: HidUsb

    | | | |

    | | | +-+ HID-compliant device

    | | | | | Vendor/Product ID: 0x046D, 0xC227

    | | | | | Matching Device ID: hid_device

    | | | | |

    | | | +-+ HID Keyboard Device

    | | | | | Vendor/Product ID: 0x046D, 0xC227

    | | | | | Matching Device ID: hid_device_system_keyboard

    | | | | | Service: kbdhid

    | | |

    | +-+ USB Input Device

    | | | Vendor/Product ID: 0x0D9F, 0x0002

    | | | Location: Port_#0006.Hub_#0004

    | | | Matching Device ID: generic_hid_device

    | | | Service: HidUsb

    | | |

    | | +-+ HID-compliant device

    | | | | Vendor/Product ID: 0x0D9F, 0x0002

    | | | | Matching Device ID: hid_device

    Gameport Devices

    PS/2 Devices

    • HID Keyboard Device

    | Vendor/Product ID: 0x046D, 0xC226

    | Matching Device ID: hid_device_system_keyboard

    | Service: kbdhid

    |

    • HID Keyboard Device

    | Vendor/Product ID: 0x1532, 0x0101

    | Matching Device ID: hid_device_system_keyboard

    | Service: kbdhid

    |

    • Terminal Server Keyboard Driver

    | Matching Device ID: root\rdp_kbd

    | Upper Filters: kbdclass

    | Service: TermDD

    |

    • HID-compliant mouse

    | Vendor/Product ID: 0x1532, 0x0101

    | Matching Device ID: hid_device_system_mouse

    | Service: mouhid

    |

    • Terminal Server Mouse Driver

    | Matching Device ID: root\rdp_mou

    | Upper Filters: mouclass

    | Service: TermDD

    Disk & DVD/CD-ROM Drives

          Drive: C:

     Free Space: 67.1 GB

    Total Space: 122.1 GB

    File System: NTFS

          Model: Corsair CMFSSD-128D1 ATA Device

          Drive: D:

     Free Space: 32.4 GB

    Total Space: 124.0 GB

    File System: NTFS

          Model: WDC WD10EADS-00P8B0 ATA Device

          Drive: E:

     Free Space: 676.5 GB

    Total Space: 829.9 GB

    File System: NTFS

          Model: WDC WD10EADS-00P8B0 ATA Device

          Drive: F:

     Free Space: 60.0 GB

    Total Space: 354.0 GB

    File System: NTFS

          Model: WDC WD5000AAKS-00TMA0 ATA Device

          Drive: G:

     Free Space: 26.3 GB

    Total Space: 61.0 GB

    File System: NTFS

          Model: WDC WD5000AAKS-00TMA0 ATA Device

          Drive: M:

     Free Space: 818.8 GB

    Total Space: 953.9 GB

    File System: NTFS

          Model: Seagate BlackArmorDAS3 ATA Device

          Drive: V:

     Free Space: 676.5 GB

    Total Space: 829.9 GB

    File System: NTFS

          Model: n/a

          Drive: Z:

     Free Space: 676.5 GB

    Total Space: 829.9 GB

    File System: NTFS

          Model: n/a

          Drive: H:

          Model: BENQ DVD DC DW240S ATA Device

         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

    System Devices

         Name: Intel(R) QuickPath Interconnect - D151

    Device ID: PCI\VEN_8086&DEV_D151&SUBSYS_00000000&REV_11\3&11583659&0&81

       Driver: n/a

         Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A

    Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_83831043&REV_05\3&11583659&0&E4

       Driver: n/a

         Name: Intel(R) 82801 PCI Bridge - 244E

    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_83831043&REV_A5\3&11583659&0&F0

       Driver: n/a

         Name: Intel(R) QuickPath Interconnect - D150

    Device ID: PCI\VEN_8086&DEV_D150&SUBSYS_00000000&REV_11\3&11583659&0&80

       Driver: n/a

         Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42

    Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_83831043&REV_05\3&11583659&0&E0

       Driver: n/a

         Name: Standard Dual Channel PCI IDE Controller

    Device ID: PCI\VEN_1106&DEV_0415&SUBSYS_838F1043&REV_00\4&1D970CF4&0&00E6

       Driver: n/a

         Name: Intel(R) processor PCI Express Root Port 1 - D138

    Device ID: PCI\VEN_8086&DEV_D138&SUBSYS_83831043&REV_11\3&11583659&0&18

       Driver: n/a

         Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C

    Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_83831043&REV_05\3&11583659&0&D0

       Driver: n/a

         Name: Realtek PCIe GBE Family Controller

    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_83A31043&REV_03\4&61613AC&0&00E7

       Driver: n/a

         Name: Intel(R) processor DMI - D131

    Device ID: PCI\VEN_8086&DEV_D131&SUBSYS_83831043&REV_11\3&11583659&0&00

       Driver: n/a

         Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34

    Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_83831043&REV_05\3&11583659&0&E8

       Driver: n/a

         Name: High Definition Audio Controller

    Device ID: PCI\VEN_1002&DEV_AA50&SUBSYS_AA501002&REV_00\4&113C73B2&0&0118

       Driver: n/a

         Name: Intel(R) processor Miscellaneous Registers - D158

    Device ID: PCI\VEN_8086&DEV_D158&SUBSYS_00000000&REV_11\3&11583659&0&43

       Driver: n/a

         Name: High Definition Audio Controller

    Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_836C1043&REV_05\3&11583659&0&D8

       Driver: n/a

         Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30

    Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_83831043&REV_05\3&11583659&0&FB

       Driver: n/a

         Name: ATI Radeon HD 5800 Series

    Device ID: PCI\VEN_1002&DEV_6899&SUBSYS_0B001002&REV_00\4&113C73B2&0&0018

       Driver: n/a

         Name: Intel(R) processor System Control and Status Registers - D157

    Device ID: PCI\VEN_8086&DEV_D157&SUBSYS_00830043&REV_11\3&11583659&0&42

       Driver: n/a

         Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 8 - 3B50

    Device ID: PCI\VEN_8086&DEV_3B50&SUBSYS_83831043&REV_05\3&11583659&0&E7

       Driver: n/a

         Name: Intel(R) 5 Series/3400 Series Chipset Family 2 port Serial ATA Storage Controller - 3B26

    Device ID: PCI\VEN_8086&DEV_3B26&SUBSYS_83831043&REV_05\3&11583659&0&FD

       Driver: n/a

         Name: Intel(R) processor Semaphore and Scratchpad Registers - D156

    Device ID: PCI\VEN_8086&DEV_D156&SUBSYS_00830043&REV_11\3&11583659&0&41

       Driver: n/a

         Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 7 - 3B4E

    Device ID: PCI\VEN_8086&DEV_3B4E&SUBSYS_83831043&REV_05\3&11583659&0&E6

       Driver: n/a

         Name: Intel(R) 5 Series/3400 Series Chipset Family 4 port Serial ATA Storage Controller - 3B20

    Device ID: PCI\VEN_8086&DEV_3B20&SUBSYS_83831043&REV_05\3&11583659&0&FA

       Driver: n/a

         Name: Intel(R) processor System Management Registers - D155

    Device ID: PCI\VEN_8086&DEV_D155&SUBSYS_00830043&REV_11\3&11583659&0&40

       Driver: n/a

         Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C

    Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_83831043&REV_05\3&11583659&0&E5

       Driver: n/a

         Name: Intel(R) P55 Express Chipset LPC Interface Controller - 3B02

    Device ID: PCI\VEN_8086&DEV_3B02&SUBSYS_83831043&REV_05\3&11583659&0&F8

       Driver: n/a

    DirectShow Filters

    Nero Digital:

    Nero Digital Renderer,0x00100000,1,0,NeroDigital.dll,5.05.0009.0011

    Nero Digital MP4 Muxer,0x00100000,1,1,NeroDigital.dll,5.05.0009.0011

    Nero Digital AAC Encoder,0x00100000,1,1,NeroDigital.dll,5.05.0009.0011

    Subpic Encoder,0x00100000,1,3,NeroDigital.dll,5.05.0009.0011

    Watermark,0x00200000,1,1,NeroDigital.dll,5.05.0009.0011

    AMR Encoder,0x00100000,1,1,NeroDigital.dll,5.05.0009.0011

    Nero Digital AVC Encoder,0x00100000,1,1,NeroDigital.dll,5.05.0009.0011

    Media Type Adjustment,0x00200000,1,1,NeroDigital.dll,5.05.0009.0011

    Nero Digital DMO Wrapper,0x00200000,1,1,NeroDigital.dll,5.05.0009.0011

    Nero Digital SP/ASP Encoder,0x00100000,1,1,NeroDigital.dll,5.05.0009.0011

    VideoTee,0x00200000,1,2,NeroDigital.dll,5.05.0009.0011

    PreviewRenderer,0x00400000,1,0,NeroDigital.dll,5.05.0009.0011

    DirectShow Filters:

    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385

    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385

    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385

    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385

    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385

    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385

    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16385

    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385

    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385

    Nero Digital Audio Encoder 8,0x00200000,1,2,NeNDAud.ax,5.05.0009.0011

    Nero Digital Muxer 8,0x00200000,2,1,NeNDMux.ax,5.05.0009.0011

    Nero Digital File Writer 8,0x00200000,1,0,NeNDMux.ax,5.05.0009.0011

    Nero Digital Null Renderer 8,0x00200000,1,0,NeNDMux.ax,5.05.0009.0011

    Nero Digital Subpicture Enc 8,0x00200000,1,0,NeNDMux.ax,5.05.0009.0011

    Nero Digital Video Enc 8,0x00200000,1,2,NeNDVid.ax,5.05.0009.0011

    Nero Sound Switcher,0x00200000,1,1,NeSoundSwitch.ax,5.05.0009.0011

    Nero QuickTime(tm) Audio Decoder,0x00400000,1,1,NeQTDec.ax,5.05.0009.0011

    Nero File Source (Async.),0x00400000,0,1,NeFileSourceAsync.ax,5.05.0009.0011

    Nero Subpicture Decoder,0x00200000,1,1,NeSubpicture.ax,5.05.0009.0011

    Nero Audio Decoder 2,0x00600000,1,1,NeAudio2.ax,5.05.0009.0011

    ATI Ticker,0x00200000,0,1,Ticker.ax,

    Nero AV Synchronizer,0x00200000,1,1,NeAVSync.ax,5.05.0009.0011

    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385

    Nero Frame Capture,0x00200000,1,1,NeCapture.ax,5.05.0009.0011

    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490

    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385

    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385

    Nero Splitter,0x00600000,1,3,NeSplitter.ax,5.05.0009.0011

    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490

    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490

    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385

    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000

    "MainConcept (Adobe2) AAC Decoder",0x00600000,1,1,ad2daac.ax",

    Nero Vobu Generator,0x00200000,1,0,NeroVobuGenerator.ax,5.05.0009.0011

    "MainConcept (Adobe2) MPEG Splitter",0x005fffff,1,2,ad2mcspmpeg.ax",

    "MainConcept (Adobe2) MPEG Audio Decoder",0x005fffff,1,1,ad2mcdsmpeg.ax",

    "MainConcept (Adobe2) MPEG Video Decoder",0x005fffff,1,1,ad2mcdsmpeg.ax",

    "MainConcept (Adobe2) MPEG Encoder",0x00200000,2,1,ad2mcesmpeg.ax",

    "MainConcept (Adobe2) MPEG Video Encoder",0x00200000,1,1,ad2mcevmpeg.ax",

    "MainConcept (Adobe2) MPEG Audio Encoder",0x00200000,1,1,ad2mceampeg.ax",

    "MainConcept (Adobe2) MPEG Multiplexer",0x00200000,1,1,ad2mcmuxmpeg.ax",

    Nero Audio Renderer,0x00200000,1,0,NeAudioRender.ax,5.05.0009.0011

    Nero Subtitle,0x00200000,1,1,NeSubtitle.ax,5.05.0009.0011

    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385

    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385

    Nero Teletext Decoder,0x00200000,1,1,NeTeletext.ax,5.05.0009.0011

    Nero Video Processor,0x00200000,1,1,NeroVideoProc.ax,5.05.0009.0011

    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490

    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490

    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490

    Nero DVD Navigator,0x00600000,0,14,NeDVD.ax,5.05.0009.0011

    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

    DV Scenes,0x00200000,1,1,NVDV.dll,3.00.0007.0001

    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16385

    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385

    Nero Resize,0x00400000,1,1,NeResize.ax,5.05.0009.0011

    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385

    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385

    DV Source Filter,0x00400000,0,1,NVDV.dll,3.00.0007.0001

    Nero Colorspace Converter,0x00200000,1,1,NeColorspace.ax,5.05.0009.0011

    Nero Video Analyzer,0x00200000,2,0,NeVideoAnalyzer.ax,5.05.0009.0011

    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490

    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490

    MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,

    Nero Audio CD Navigator,0x00200000,0,1,NeAudCD.ax,5.05.0009.0011

    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385

    Nero Video Renderer,0x00200000,1,0,NeVideoRenderer.ax,5.05.0009.0011

    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490

    Nero Scene Detector 2,0x00200000,2,0,NeSceneDetector.ax,5.05.0009.0011

    Nero FLV Splitter,0x00600000,1,1,NeFLVSplitter.ax,5.05.0009.0011

    Nero Stream Buffer Sink,0x00200000,0,0,NeSBE.ax,5.05.0009.0011

    Nero PresentationGraphics Decoder,0x00600000,2,1,NeBDGraphic.ax,5.05.0009.0011

    Nero MP2 Audio Encoder,0x00200000,1,1,NeMP2AudioEnc.ax,5.05.0009.0011

    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385

    Nero Mpeg2 Encoder,0x00200000,2,1,NeVCR.ax,5.05.0009.0011

    Nero HD Audio Mixer,0x00200000,3,1,NeHDAudioMixer.ax,5.05.0009.0011

    Xvid MPEG-4 Video Decoder,0x00800000,1,1,xvid.ax,

    Nero PS Muxer,0x00200000,1,1,NePSMuxer.ax,5.05.0009.0011

    Nero Scene Detector,0x00200000,1,0,NeSceneDetector.ax,5.05.0009.0011

    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490

    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490

    Nero Elementary Stream Parser,0x00200000,1,1,NeESParser.ax,5.05.0009.0011

    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385

    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385

    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490

    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490

    Nero Audio Transcoder,0x00200000,1,1,NeTranscoder.ax,5.05.0009.0011

    Nero Vcd Navigator,0x00600000,0,2,NeVCD.ax,5.05.0009.0011

    Nero Deinterlace,0x00200000,1,1,NeDeinterlace.ax,5.05.0009.0011

    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385

    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385

    Nero TS Muxer,0x00200000,1,1,NeTSMuxer.ax,5.05.0009.0011

    Nero Framerate Converter,0x00200000,1,1,NeFramerate.ax,5.05.0009.0011

    Nero DVD Decoder,0x00600000,2,1,NeVideo.ax,5.05.0009.0011

    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385

    Nero Mpeg Video Encoder,0x00200000,1,1,NeMpegVideoEnc.ax,5.05.0009.0011

    MMACE Soft

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  2. Anonymous
    2010-02-22T22:31:50+00:00

    Hi certs12,

    The hardware loopback only works on the analog portion of the codec. Meaning the mic/line in to the speakers/headphone. Not on the S/PDIF or HDMI. You can try the listen to feature, but it will have latency since it is done in software. There isn't a way around that.

    Thanks,

    Chris

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  3. Anonymous
    2010-02-22T22:02:55+00:00

    Thanks in advance for any and all help!

    System Information

    Time of this report: 2/22/2010, 16:56:47

    Machine name: SCHEHERAZADE

    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)

    Language: English (Regional Setting: English)

    System Manufacturer: Dell Inc.

    System Model: Studio Slim 540s

    BIOS: BIOS Date: 08/25/09 12:43:46 Ver: 0.0.1

    Processor: Pentium(R) Dual-Core  CPU      E5300  @ 2.60GHz (2 CPUs), ~2.6GHz

    Memory: 2048MB RAM

    Available OS Memory: 2014MB RAM

    Page File: 1241MB used, 2785MB available

    Windows Dir: C:\Windows

    DirectX Version: DirectX 11

    DX Setup Parameters: Not found

    User DPI Setting: Using System DPI

    System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

    DxDiag Version: 6.01.7600.16385 32bit Unicode

    Sound Devices

    Description: Realtek Digital Output (Realtek High Definition Audio)

    Default Sound Playback: Yes

    Default Voice Playback: No

    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_102802AC&REV_1002

    Manufacturer ID: 1

    Product ID: 100

    Type: WDM

    Driver Name: RTKVHD64.sys

    Driver Version: 6.00.0001.5864 (English)

    Driver Attributes: Final Retail

    WHQL Logo'd: n/a

    Date and Size: 6/2/2009 21:15:14, 1766944 bytes

    Other Files:

    Driver Provider: Realtek Semiconductor Corp.

    HW Accel Level: Basic

    Cap Flags: 0xF1F

    Min/Max Sample Rate: 100, 200000

    Static/Strm HW Mix Bufs: 1, 0

    Static/Strm HW 3D Bufs: 0, 0

    HW Memory: 0

    Voice Management: No

    EAX(tm) 2.0 Listen/Src: No, No

    I3DL2(tm) Listen/Src: No, No

    Sensaura(tm) ZoomFX(tm): No

    Description: HDMI Device (Intel(R) High Definition Audio HDMI)

    Default Sound Playback: No

    Default Voice Playback: Yes

    Hardware ID: HDAUDIO\FUNC_01&VEN_8086&DEV_2803&SUBSYS_80860101&REV_1000

    Manufacturer ID: 1

    Product ID: 100

    Type: WDM

    Driver Name: IntcHdmi.sys

    Driver Version: 6.10.0001.2073 (English)

    Driver Attributes: Final Retail

    WHQL Logo'd: n/a

    Date and Size: 5/26/2009 07:13:10, 138752 bytes

    Other Files:

    Driver Provider: Intel(R) Corporation

    HW Accel Level: Basic

    Cap Flags: 0xF1F

    Min/Max Sample Rate: 100, 200000

    Static/Strm HW Mix Bufs: 1, 0

    Static/Strm HW 3D Bufs: 0, 0

    HW Memory: 0

    Voice Management: No

    EAX(tm) 2.0 Listen/Src: No, No

    I3DL2(tm) Listen/Src: No, No

    Sensaura(tm) ZoomFX(tm): No

    Sound Capture Devices

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  4. Anonymous
    2010-02-22T19:09:17+00:00

    Please run dxdiag and save a log. Then post this information so we can see your computer and audio hardware information. ------------------ System Information ------------------ ------------- Sound Devices ------------- --------------------- Sound Capture Devices --------------------- Thanks, Chris

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